Dice
IT Engineer
Dice, Madison, Wisconsin, us, 53774
Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today!
Description:
We are currently seeking to hire an IT Engineer for a hybrid role in Madison, WI. This role involves responding to escalated help desk requests within a reasonable timeframe, as well as deploying and configuring software. You will also be responsible for creating and deactivating user accounts, training end-users on systems and security measures, troubleshooting networking issues, workstation and server issues, and participating in projects as needed.
The specific duties and accountabilities of this role include:Monitoring and responding to helpdesk inquiries.Escalating tickets as needed based on volume or complexity.Troubleshooting hardware and software errors.Assessing impact, prioritizing issues, and bringing issues to an acceptable resolution.Performing new hire onboarding and training users on IT equipment and IT supported software.Provisioning and decommissioning user accounts in a variety of environments.Creating and modifying firewall rules, DHCP reservations, and DNS records.Creating and supporting virtual machines in a Hyper-V and ESXi environment.Creating and maintaining technical documentation relevant to IT processes, issues, configurations, and infrastructure.
Skills:
Desktop Support, Networking, Virtualization, Windows 10, Troubleshooting, Active Directory, Technical Support
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Description:
We are currently seeking to hire an IT Engineer for a hybrid role in Madison, WI. This role involves responding to escalated help desk requests within a reasonable timeframe, as well as deploying and configuring software. You will also be responsible for creating and deactivating user accounts, training end-users on systems and security measures, troubleshooting networking issues, workstation and server issues, and participating in projects as needed.
The specific duties and accountabilities of this role include:Monitoring and responding to helpdesk inquiries.Escalating tickets as needed based on volume or complexity.Troubleshooting hardware and software errors.Assessing impact, prioritizing issues, and bringing issues to an acceptable resolution.Performing new hire onboarding and training users on IT equipment and IT supported software.Provisioning and decommissioning user accounts in a variety of environments.Creating and modifying firewall rules, DHCP reservations, and DNS records.Creating and supporting virtual machines in a Hyper-V and ESXi environment.Creating and maintaining technical documentation relevant to IT processes, issues, configurations, and infrastructure.
Skills:
Desktop Support, Networking, Virtualization, Windows 10, Troubleshooting, Active Directory, Technical Support
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr