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CH7 Kardex AS Solutions AG

Implementation Engineer

CH7 Kardex AS Solutions AG, Cincinnati, Ohio, United States, 45208


The Implementation Engineer's main objective is to safely, efficiently, and successfully commission, test, and deploy the AutoStore system and any additional equipment within the project scope.

The Implementation Engineer is highly customer-oriented as he/she will lead the training efforts of the Kardex scope of work and test all hardware aspects of the system prior to handover to the customer. The Implementation Engineer will also serve as the main technical point of contact for the customer several months after final acceptance to ensure continued customer success with the system.

The Implementation Engineer is highly motivated to work in a startup environment and is open to a wide range of tasks to support the growth of the overall team.Your tasksJob PurposePerform commissioning of the AutoStore system and participate in end-to-end testing of the entire integrated system.Perform all necessary training of customer personnel on the AutoStore and supplied subsystem(s).Contribute to the development of integrated testing plans with the AutoStore system, Kardex FulfillX Software System, client host system(s), and other subsystem(s) as per the project scope.Support the customer during the post-handover ramp-up period.Travel to project sites, sometimes for a few weeks on one trip. Total travel estimate is 40%.Travel domestically and internationally for training opportunities.Ownership of the AutoStore demo grid in the Cincinnati, OH office to prepare for customer visits, testing initiatives, software updates, etc.Job RequirementsTraining/Education:Bachelor’s degree in business, engineering, IT, or software fields recommended.Excellent communication skills.Excellent troubleshooting ability and software acumen.Professional Experience:3+ years’ experience with work within and/or project management of automation systems, AutoStore experience a plus.Proven portfolio of successfully implemented projects.Other Experiences:Experience working in a project team in a project and construction-like environment.Ability to use MS Office Suite and other similar software programs.Main AccountabilitiesDevelop AutoStore, internal Kardex testing plan.Perform the commissioning of the AutoStore system.Develop customer training documentation and execution plan for all supplied hardware.Contribute to end-to-end integrated testing of the AutoStore, Kardex FulfillX software, and customer host system(s).Perform training of customer end users and maintenance personnel of the AutoStore, Kardex software, and other provided scope.LeadershipExcellent communication and interpersonal skills.Ability to establish effective working relationships across teams.Self-driven, result-oriented with a positive outlook on success.Advanced troubleshooting ability.Ability to coach and teach the customer on best practices and process improvement as it relates to the Kardex provided scope.Clear focus on high quality and ensuring all the customers' needs are met.Your profileAutomated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.

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