Software Development Engineer, EC2 Core Platform

DescriptionAre you interested in shaping the future of AWS? Do you want to be part of building something with massive impact? AWS Customer Success Engineering Team (CSET) Engineering is looking for strong software engineers to join to build tools and services for AWS customer success. We own products that enrich experience surrounding various aspects of customer operations management. With our products we handle external AWS Key Customer Engagements and offer automated tools for tracking Managed Region Builds (MRB). We own the software and tooling to support the foundation of the cloud in new Regions and Availability zones and our team is growing to support a senior leadership strategic initiative.We create the tools and mechanisms needed to deploy new EC2 capacity in a fully automated fashion with zero human touch while driving down the footprint needed to run EC2. This work requires innovative solutions for managing complex large scale deployments including configuration, service migration, dependency detection and management and more.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position involves on-call responsibilities, typically for one week every two months. We dont like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we dont get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and were building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.A day in the lifeSDEs in CSET team balance their time writing / shipping code, designing new systems / components to solve complex technical / business problems, mentoring others, responding to operational events, and having fun!We apply agile-scrum methodologies to our development approach with daily stand-ups, sprint planning, and retrospectives. Engineers have regular 1:1s with their managers to set goals and track career progression.We work closely with other foundational AWS service teams to deliver capabilities to enable and analyze zero-touch region build process.About the teamCustomer Success Engineering Team (CSET) is to identify, scope, and propose solutions to improve the customer experience for Compute Services. CSET consists of three working groups: Customer Engagement, Engineering and Sciences. All the three groups work in tandem under a shared mission to provide a big picture perspective of EC2 and seek to drive improvements that benefit our customers and the entire EC2 organization. The team is driving AWS's new region build growth initiatives as well.We have fun with regular happy hours, AMA sessions, and team outings. We work as a team and support our collective learning and growth.Basic Qualifications- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePreferred Qualifications- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.