Fairfield Inn & Suites Nashville/West End, TN
Sales Manager
Fairfield Inn & Suites Nashville/West End, TN, Nashville, Tennessee, United States, 37247
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities
Prospecting to determine needs; cold calls and sales calls with a goal 20 quality calls a week
Development of all leads by using various resources and networking
Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively
Analyze ultimate potential of the account and set specific goals for increasing the volume of business
Manage and resolve complaints professionally and expeditiously
Monitor and maintain promotional material and promotional items
Complete sales contact reports and follow up call reports promptly for weekly review
Maintain accurate records and turn in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, BEO’s
Complete accurate daily sales reports and submit weekly
Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
Rush proposals and set up bookings and contracts promptly
Coordinate and convey all details and information necessary to other hotel departments
Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
Assist in the production of annual hotel business plan
Collaborate with GM and Corporate on departmental budget
Lead property revenue meetings always insuring revenue maximization and profit in all areas
Ensure that hotel credit procedures and audit guidelines are followed
Represent the company at function and meetings in a professional manner searching for new contacts and leads
Record all new business on appropriate logs, files, collect business cards, check credit references on direct bill accounts
Conduct tours of the hotel and be informed of capacities for guest room commitments and maximums for meeting rooms.
Participate as an executive manager in all staff meetings
Lead, train & mentor sales staff including recommendations for hiring, coaching development, performance evaluations, disciplinary actions and recommending terminations
Other duties as requested or assigned
Education/Experience
Bachelor’s Degree in Business, Hospitality, or Marketing and Sales preferred
Hospitality experience of 5 years
Minimum of 3 years progressive sales management experience
Strong verbal and written communication skills required
Strong analytical and customer service skills
Complete understanding of bottom line profitability and budget goals
May be required to work some weekends and evenings depending on business needs and scheduled events
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities
Prospecting to determine needs; cold calls and sales calls with a goal 20 quality calls a week
Development of all leads by using various resources and networking
Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively
Analyze ultimate potential of the account and set specific goals for increasing the volume of business
Manage and resolve complaints professionally and expeditiously
Monitor and maintain promotional material and promotional items
Complete sales contact reports and follow up call reports promptly for weekly review
Maintain accurate records and turn in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, BEO’s
Complete accurate daily sales reports and submit weekly
Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
Rush proposals and set up bookings and contracts promptly
Coordinate and convey all details and information necessary to other hotel departments
Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
Assist in the production of annual hotel business plan
Collaborate with GM and Corporate on departmental budget
Lead property revenue meetings always insuring revenue maximization and profit in all areas
Ensure that hotel credit procedures and audit guidelines are followed
Represent the company at function and meetings in a professional manner searching for new contacts and leads
Record all new business on appropriate logs, files, collect business cards, check credit references on direct bill accounts
Conduct tours of the hotel and be informed of capacities for guest room commitments and maximums for meeting rooms.
Participate as an executive manager in all staff meetings
Lead, train & mentor sales staff including recommendations for hiring, coaching development, performance evaluations, disciplinary actions and recommending terminations
Other duties as requested or assigned
Education/Experience
Bachelor’s Degree in Business, Hospitality, or Marketing and Sales preferred
Hospitality experience of 5 years
Minimum of 3 years progressive sales management experience
Strong verbal and written communication skills required
Strong analytical and customer service skills
Complete understanding of bottom line profitability and budget goals
May be required to work some weekends and evenings depending on business needs and scheduled events
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.