Omnicom Media Group US
Senior Director, Data Operations
Omnicom Media Group US, New York, New York, us, 10261
Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) - delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world's leading brands in OMG agencies around the globe.
As OMG continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client we are onboarding!
Team Overview
With the adoption of Omni as Omnicom's marketing insights and data platform, the holding company is centralizing its capabilities and provisioning data throughout the organization, resulting in better, faster, and more intelligent decisions for our clients. The Data Operations function leads the charge, which includes developing new data pipelines, reporting solutions, and implementing performance reporting into Omni.
Position Overview
This role will ensure that our agency and client teams have access to timely, accurate, reliable data they can use to quickly make critical business decisions. Increasingly, the role needs to ensure these business decisions, analyses and optimizations are powered by AI either through ensuring accurate data, detecting & democratizing insights, or automatically making optimizations in real time. In order to achieve these goals, the role needs to excel in the following Data Operations competencies:
Reporting, Data, and Technology ExpertiseMedia and Marketing Industry KnowledgeData Quality, QA, Automation and GovernanceDelivery, Project Management, and Process DevelopmentAccount, Stakeholder, and Relationship ManagementCreativity, Innovation, and Problem SolvingBusiness Impact and Company AdvancementKey Responsibilities
Leverages mastery of tools, systems, workflows, and teams to guide and evolve the team - streamlining and designing our most complex processes, suggesting organizational design and responsibilities, and leading implementation or selection of new partners or vendorsLeads the design and execution of our most complex projects
Support the design and implementation of taxonomy and naming conventionsEnforce governance and high data quality standardsEffectively navigates roadblocks of all sizes and builds mitigating components across our processes and people to ensure the success of our most challenging engagementsStays abreast of industry and market developments and surfaces applications and opportunities for us to evolve as a teamSees business impact beyond team and function, connecting prioritization and work delivery to broader Omnicom Group and client goalsManages and evolves the structure, organizational design, and individual role design of the functionExpert-level knowledge across the firm, with the ability to connect dots and grow the overall bench knowledge/strength of the teamLead the organization in Data Operations capabilities, including data visualization, taxonomy, governance, campaign dashboarding, reporting, and data servicesServe as the company's champion of data quality and use of data for better decision-makingCampaign Reporting Capability Delivery
Accountable for defining and managing technology-driven processes that enable efficient access to usable data for analysis and presentation to empower agency teams to make informed decisions about their client's business in support of both U.S. and global accountsSupport the development of business cases and transition campaign reporting delivery to the organization.Operate as an extension of offshore teams to support the successful delivery of campaign data solutionsLead a community surrounding campaign reporting with global Omnicom Media Group agencies to strengthen integration and adoption of Omni's campaign reporting capabilitiesProvide expertise across data sources to drive the development of governance solutions (processes, technologies, etc.) to ensure achieving service level performance across accuracy, completeness, timeliness, and access rightsCampaign Reporting Capability Development
Drive rapid development of innovative campaign reporting solutionsServe as the business lead for campaign reporting, providing requirements to the product organization that address campaign reporting needs across Omnicom networks and agenciesDrive vision for campaign reporting solutions to ensure Omnicom's capability is competitive in the market and leverages modern technologies, including defining new metrics, implementing machine learning/artificial intelligence, and enhancing data visualizationsEnsure the capability delivers on-demand access to agency teams and clients in a manner that facilitates intuitive understanding and sound decision-making, be it through dashboards, reports, data services, or analytic environmentsSupport rollout of capabilities across Omnicom agency networksDevelop a plan for the engagement model across OMG functions and teams, including defining a process for the roll-outSupport Product Marketing as a product SME to inform the development of marketing materialsRequired Skills And Qualifications
BS/BA or MS in Business, Marketing, Statistics, Mathematics, Data Science, Information Systems, Computer Science, Engineering, or a relevant field12+ years' experience in marketing science, advertising analytics, data operations, business intelligence, or campaign insights, ideally in a media or agency environmentProficiency with advertising technology platforms and data quality/transformation tools is required. Experience with DBT or Great Expectations preferred.Knowledge of cloud technologies and project management tools is required. Experience with Starburst, Smartsheet, and/or JIRA preferred.Expert in business intelligence technologies; direct use of PowerBI or Salesforce Marketing Cloud Intelligence (f/k/a Datorama) is required. Experience with Tableau or Looker,Experience with programming/query languages for business intelligence purposes, including fluency in SQL, is strongly preferred. Familiarity with Python, JavaScript, or DAX is preferential.Ability to influence and manage cross-functional teams without formal authority; extensive involvement on projects including offshore, technology, operations, vendor, or agency teams requiredAbility to oversee all stages of the Customer Lifecycle (Awareness, Conversion, Purchase, Activation, Renewal, and Referral) and distill technical information for non-technical audiences preferred; demonstrated success working with global, analytics, and client teams requiredPrevious roles supporting solutions engineers, technical account managers, project managers, product managers, or business intelligence developers preferredExcellent communications skills: experience communicating across functional groups and leadership teams with varying degrees of technical background preferred
Our culture and working style within the group fosters a positive, productive, entrepreneurial team spirit. We demonstrate a strong working knowledge of media across all channels and are data driven in our approach. We use analytic and technical knowledge to identify the most effective strategies to address our clients' needs. We also work to stay sharp and up to date with our skills and trends in the marketplace that help us bring the best for our clients.
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
Compensation Range
$157,000-$225,000 USD
Omnicom Media Group is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Review Our Recruitment Privacy Notice
As OMG continues to expand our portfolio of strategic client wins and partnerships, we are excited to be recruiting for positions that will be part of a massive consumer-centric, technology and innovative client we are onboarding!
Team Overview
With the adoption of Omni as Omnicom's marketing insights and data platform, the holding company is centralizing its capabilities and provisioning data throughout the organization, resulting in better, faster, and more intelligent decisions for our clients. The Data Operations function leads the charge, which includes developing new data pipelines, reporting solutions, and implementing performance reporting into Omni.
Position Overview
This role will ensure that our agency and client teams have access to timely, accurate, reliable data they can use to quickly make critical business decisions. Increasingly, the role needs to ensure these business decisions, analyses and optimizations are powered by AI either through ensuring accurate data, detecting & democratizing insights, or automatically making optimizations in real time. In order to achieve these goals, the role needs to excel in the following Data Operations competencies:
Reporting, Data, and Technology ExpertiseMedia and Marketing Industry KnowledgeData Quality, QA, Automation and GovernanceDelivery, Project Management, and Process DevelopmentAccount, Stakeholder, and Relationship ManagementCreativity, Innovation, and Problem SolvingBusiness Impact and Company AdvancementKey Responsibilities
Leverages mastery of tools, systems, workflows, and teams to guide and evolve the team - streamlining and designing our most complex processes, suggesting organizational design and responsibilities, and leading implementation or selection of new partners or vendorsLeads the design and execution of our most complex projects
Support the design and implementation of taxonomy and naming conventionsEnforce governance and high data quality standardsEffectively navigates roadblocks of all sizes and builds mitigating components across our processes and people to ensure the success of our most challenging engagementsStays abreast of industry and market developments and surfaces applications and opportunities for us to evolve as a teamSees business impact beyond team and function, connecting prioritization and work delivery to broader Omnicom Group and client goalsManages and evolves the structure, organizational design, and individual role design of the functionExpert-level knowledge across the firm, with the ability to connect dots and grow the overall bench knowledge/strength of the teamLead the organization in Data Operations capabilities, including data visualization, taxonomy, governance, campaign dashboarding, reporting, and data servicesServe as the company's champion of data quality and use of data for better decision-makingCampaign Reporting Capability Delivery
Accountable for defining and managing technology-driven processes that enable efficient access to usable data for analysis and presentation to empower agency teams to make informed decisions about their client's business in support of both U.S. and global accountsSupport the development of business cases and transition campaign reporting delivery to the organization.Operate as an extension of offshore teams to support the successful delivery of campaign data solutionsLead a community surrounding campaign reporting with global Omnicom Media Group agencies to strengthen integration and adoption of Omni's campaign reporting capabilitiesProvide expertise across data sources to drive the development of governance solutions (processes, technologies, etc.) to ensure achieving service level performance across accuracy, completeness, timeliness, and access rightsCampaign Reporting Capability Development
Drive rapid development of innovative campaign reporting solutionsServe as the business lead for campaign reporting, providing requirements to the product organization that address campaign reporting needs across Omnicom networks and agenciesDrive vision for campaign reporting solutions to ensure Omnicom's capability is competitive in the market and leverages modern technologies, including defining new metrics, implementing machine learning/artificial intelligence, and enhancing data visualizationsEnsure the capability delivers on-demand access to agency teams and clients in a manner that facilitates intuitive understanding and sound decision-making, be it through dashboards, reports, data services, or analytic environmentsSupport rollout of capabilities across Omnicom agency networksDevelop a plan for the engagement model across OMG functions and teams, including defining a process for the roll-outSupport Product Marketing as a product SME to inform the development of marketing materialsRequired Skills And Qualifications
BS/BA or MS in Business, Marketing, Statistics, Mathematics, Data Science, Information Systems, Computer Science, Engineering, or a relevant field12+ years' experience in marketing science, advertising analytics, data operations, business intelligence, or campaign insights, ideally in a media or agency environmentProficiency with advertising technology platforms and data quality/transformation tools is required. Experience with DBT or Great Expectations preferred.Knowledge of cloud technologies and project management tools is required. Experience with Starburst, Smartsheet, and/or JIRA preferred.Expert in business intelligence technologies; direct use of PowerBI or Salesforce Marketing Cloud Intelligence (f/k/a Datorama) is required. Experience with Tableau or Looker,Experience with programming/query languages for business intelligence purposes, including fluency in SQL, is strongly preferred. Familiarity with Python, JavaScript, or DAX is preferential.Ability to influence and manage cross-functional teams without formal authority; extensive involvement on projects including offshore, technology, operations, vendor, or agency teams requiredAbility to oversee all stages of the Customer Lifecycle (Awareness, Conversion, Purchase, Activation, Renewal, and Referral) and distill technical information for non-technical audiences preferred; demonstrated success working with global, analytics, and client teams requiredPrevious roles supporting solutions engineers, technical account managers, project managers, product managers, or business intelligence developers preferredExcellent communications skills: experience communicating across functional groups and leadership teams with varying degrees of technical background preferred
Our culture and working style within the group fosters a positive, productive, entrepreneurial team spirit. We demonstrate a strong working knowledge of media across all channels and are data driven in our approach. We use analytic and technical knowledge to identify the most effective strategies to address our clients' needs. We also work to stay sharp and up to date with our skills and trends in the marketplace that help us bring the best for our clients.
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
Compensation Range
$157,000-$225,000 USD
Omnicom Media Group is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Review Our Recruitment Privacy Notice