Assistant Manager, Business Optimization & Projects

OverviewTo assist with planning, managing, and directing the functions of the Business Optimization and Projects Branch. Manage day-to-day analytics, optimization, and reporting to support the business unit in meeting operational and strategic goals. Partner with leadership across the department on strategic planning to ensure that core business requirements are addressed. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.ResponsibilitiesManage the day-to-day collection, correlation and analysis of highly complex data to drive business decisions and mitigate risk/lossAssist in the design/development of monitoring tools, models, dashboards and/or reports to track/project business scenarios; determine scope and methodologyManage the analysis of existing processes and key controls; identify future internal control trends or new standardsReview data to identify strategic trends and actionable insights and develop policy recommendations and exceptionsCollaborate with business partners to define key performance indicators that provide insight on trends impacting business performanceManage pre- and post-project projections including business case analysis and goal assessmentsUse data to drive continuous process improvement to increase member experience quality, generate revenue, minimize financial risk and maintain high operational efficiencyPartner with internal business partners and external vendors to ensure successful data integration/engineering and data warehousingCollaborate with key partners and external vendors in the development and delivery of solutionsIdentify risk related to projects and collaborate with business unit operational risk team to mitigateReview results of staff analysis; present recommendations, alternatives and implicationsLead and/or represent business unit in change management efforts, cross-functional initiatives and department/organization projectsProvide day-to-day management of large strategic projects or programsParticipate in developing and designing the scope of strategic opportunitiesCoordinate with task groups and manager to determine analytic directionEnsure compliance with all applicable federal and state laws, rules and regulations and Navy Federal policies and proceduresStay informed of business environment and associated trends to ensure new developments and best practices are incorporated in policy decisionsPerform other duties as assignedQualificationsSignificant experience leading and managing an analytics operation, preferably in the financial services industry and with a focus on service deliveryAdvanced knowledge of banking/financial industry trends, products, services and regulationsSignificant experience in supervising and leading employeesExperience leading large projects/initiatives which have business risk and impactSignificant experience in delivering presentations to virtual and in person teamsAdvanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modelingFamiliarity with experimental design approaches and testing methodologiesAdvanced skill identifying and analyzing business requirements and recommending solutionsAdvanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationshipsAdvanced skill analyzing statistics and reports to determine business performance and trendsAdvanced skill interpreting, extrapolating and interpolating data for statistical research and modelingAdvanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementationAdvanced skill to effectively manage a remote distributed workforce across multiple locations and time zonesAdvanced skill communicating complex technical concepts to non-technical audiencesAdvanced skill interacting with staff, management, vendors and members diplomatically and tactfullyAdvanced skill resolving conflicting requests and meeting changing requirementsAdvanced verbal, interpersonal and written communication skillsAdvanced database, word processing, spreadsheet and presentation software skillsBachelor's degree in Finance, Business Administration, Predictive Analytics, or related field, or the equivalent combination of education, training and experienceDesired Qualification(s)Experience working with any of the following tools: SQL, JMP, or Cognos AnalyticsAdvanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectivesMaster's degree in Finance, Business Administration, Predictive Analytics, or related fieldHours:

Monday - Friday, 8:00AM - 4:30PMLocations:

820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2023 The Best Employers for New Grads *

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Equal Employment Opportunity:

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace:

Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers:

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act:

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.