Siddons Martin Emergency Group, LLC
Assistant Manager
Siddons Martin Emergency Group, LLC, Krum, Texas, United States, 76249
Job Details
Job LocationKRUM SHOP - Krum, TX
Education LevelHigh School
Description
Siddons Martin Emergency Group Benefits
Employee-owned company!Monday-Friday schedule
Company Sponsored Benefits:Medical (PPO & HSA), Dental, Vision, STD
Company Paid Benefits:Basic Life, Basic AD&D, Cancer, LTD, Teladoc401K with Employer MatchEmployee Stock Ownership PlanPaid Holidays & Paid Time OffMaternity/Paternity LeavePaid Training & Safety EquipmentRelocation BenefitsVerizon Wireless Company Discount
Summary
The purpose of the Assistant Manager is to have a responsible person capable of operating and managing certain daily business activities, either in association with, or in absence of the business owner/operator.
Duties and Responsibilities
Unless otherwise specified, the Assistant Manager is responsible for all daily internal service related interactions. The responsibility includes, but is not limited to, a dedication to the company's mission statement, to company profitability and 100% customer satisfaction.Enforce all company policies as defined in the SMEG Company HandbookOverall supervision and direction of service staffDirect customer, service staff and sales staff interactionMaintain clean and safe facility including officesMaintain neat and professional personal appearance at all timesUnderstanding of business financials and goals (Share with service staff daily, weekly and monthly)Follow company processes and procedures as defined in the SMEG operations manualInitiate and participate in morning meetings with service staff to plan the dayFollow up during and after service is delivered to ensure customers are well informed and satisfiedPrepare work orders and estimates, quote repairs to customers, coordinate work flow within shopInventory control, parts pricing and procurement, stock orders, data entry of parts and labor servicesSubstitute duties of the Service Manager position in his/her absenceMaintain accurate and legible company designed reports and paperworkNotice and report potential problem areas to management before they arise (FYI) Separate detail equipMaintain a successful working relationship with Pierce Manufacturing personnelEnforce policies and procedures as defined in the Pierce Manufacturing operations manualQualifications
The Assistant Manager must be able to clearly demonstrate their ability to set and reach performance goals set forth by the owner/operator.
Experience within Fire and Emergency related industryProven track record of successExcellent communication skills both verbal and writtenExceptional organizational methodsPossess exceptional leadership and motivational skillsDedication to customer service and business successAbility to engage in and maintain positive relationships with employees and customersComputer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well with any company provided softwareMust demonstrate the ability to review performance goals with all employees designated within his/her service facility and instruct on areas in need of improvement.Maintain, conduct and recorded safety training as required by the companyEducation and/or Experience
High School Diploma or GEDHigh school diploma or equivalent3 to 5 Plus years with experience in an automotive service related industryKnowledge of repair principles and procedures in all areas of the Heavy Truck Repair IndustryCertificates, Licenses, Registrations
EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus
Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Job LocationKRUM SHOP - Krum, TX
Education LevelHigh School
Description
Siddons Martin Emergency Group Benefits
Employee-owned company!Monday-Friday schedule
Company Sponsored Benefits:Medical (PPO & HSA), Dental, Vision, STD
Company Paid Benefits:Basic Life, Basic AD&D, Cancer, LTD, Teladoc401K with Employer MatchEmployee Stock Ownership PlanPaid Holidays & Paid Time OffMaternity/Paternity LeavePaid Training & Safety EquipmentRelocation BenefitsVerizon Wireless Company Discount
Summary
The purpose of the Assistant Manager is to have a responsible person capable of operating and managing certain daily business activities, either in association with, or in absence of the business owner/operator.
Duties and Responsibilities
Unless otherwise specified, the Assistant Manager is responsible for all daily internal service related interactions. The responsibility includes, but is not limited to, a dedication to the company's mission statement, to company profitability and 100% customer satisfaction.Enforce all company policies as defined in the SMEG Company HandbookOverall supervision and direction of service staffDirect customer, service staff and sales staff interactionMaintain clean and safe facility including officesMaintain neat and professional personal appearance at all timesUnderstanding of business financials and goals (Share with service staff daily, weekly and monthly)Follow company processes and procedures as defined in the SMEG operations manualInitiate and participate in morning meetings with service staff to plan the dayFollow up during and after service is delivered to ensure customers are well informed and satisfiedPrepare work orders and estimates, quote repairs to customers, coordinate work flow within shopInventory control, parts pricing and procurement, stock orders, data entry of parts and labor servicesSubstitute duties of the Service Manager position in his/her absenceMaintain accurate and legible company designed reports and paperworkNotice and report potential problem areas to management before they arise (FYI) Separate detail equipMaintain a successful working relationship with Pierce Manufacturing personnelEnforce policies and procedures as defined in the Pierce Manufacturing operations manualQualifications
The Assistant Manager must be able to clearly demonstrate their ability to set and reach performance goals set forth by the owner/operator.
Experience within Fire and Emergency related industryProven track record of successExcellent communication skills both verbal and writtenExceptional organizational methodsPossess exceptional leadership and motivational skillsDedication to customer service and business successAbility to engage in and maintain positive relationships with employees and customersComputer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well with any company provided softwareMust demonstrate the ability to review performance goals with all employees designated within his/her service facility and instruct on areas in need of improvement.Maintain, conduct and recorded safety training as required by the companyEducation and/or Experience
High School Diploma or GEDHigh school diploma or equivalent3 to 5 Plus years with experience in an automotive service related industryKnowledge of repair principles and procedures in all areas of the Heavy Truck Repair IndustryCertificates, Licenses, Registrations
EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus
Physical DemandsWhile performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.