Jewish Family Service
Associate Care Manager / Administrative Assistant (Orange County), Serving Our S
Jewish Family Service, San Diego, California, United States, 92189
Position Title : Associate Care Manager / Administrative Assistant
Organization : Jewish Family Service of San Diego
Department:
SOS Orange County, CJC
Position Type : Full-Time (37.5+ hours/week), Non-Exempt
Work Setting:
Remote (Orange County)
*Applicants must reside in Orange County
Reports To:
SOS Program Manager
Pay Rate:
$19.50 - $22.25/hour
Total Compensation :
In addition to standard pay, compensation for this position includes:
Comprehensive, low-cost healthcare coverage for employeesGenerous employer 401(k) contributionsEmployer-covered life insuranceTime Away from Work:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays2 Wellness Days to be taken any time during the year to support employees’ mental wellnessPosition Overview:
JFS is looking for a compassionate, mission-driven individual to join the Supporting Our Survivors San Diego team as the Associate Care Manager/Admin Assistant. In this role, you have the opportunity to use your organizational skills and attention to detail experience to make a meaningful difference in your community and help change lives across San Diego. The Associate Care Manager/Administrative Assistant plays an integral role on the team and supports the entire agency by assisting Care Managers in providing short-term and long-term support to clients carrying out the established care plan and supporting department activities and maintaining records, files, statistics, and other documentation, both paper and electronic, and other program related activities and services including preparation for audits. This position reports directly to the San Diego SOS Program Manager and works closely with the San Diego team members and the rest of the SOS and CJC teams.
Responsibilities
:
Prepare files for new clients, open and close case filesScan, file and maintain documents and receipts in client hard copy folders and electronic files for Claims Conference and audit purposesCollect and process mailEnter check requests as touchpoints into ETOi (Efforts to Outcomes)Prepare letters and notifications to clients receiving financial assistance from Claims Conference (grantor)Print quarterly Home Delivered Meal letters and confirmation of service formsPrepare self-addressed stamped envelopes for clients to return signed confirmation of servicesPrepare and send annual requests for updates on client information/surveys, file and track client responsesUpdate forms as necessaryComplete and submit check requestsEnter and track information in the JFS Database (ETOi), SharePoint and One DriveTrack services and logs and assist accounting and program staff with auditMaintain HIPAA confidentiality guidelines and uphold Claims Conference requirements and quality in all services with and for clientsAssist Care Managers in carrying out the established care planFacilitate client services as assigned by Care Managers through a compassionate and person-center trauma-informed framework, including taking clients to medical and other essential appointments, translation as needed, delivering food and holiday packages to clients, assist with record keeping, obtain and check on necessary paperwork and documents from clients according to grant guidelinesRespond to requests for information from survivors, connecting with Care & Program Managers or Director as appropriateEnter case notes/client contacts into ETOi and assist with other client service tracking as neededAssist with additional projects as needed, holiday deliveries, and socialization groupsSkills/Experience/Abilities That Are a Must-Have:
1-2 years’ experience working with the elderly, particularly those with PTSD and low-income populationsAdministrative experience with excellent organizational skills with attention to detailFamiliarity with Jewish history, traditions, and cultureAbility to show an unconditional positive regard for clients who turn to JFS for supportExperience setting appropriate boundaries and limits when working with clientsValid driver's license: dependable accessible transportation that can be used to transport clients and have a current auto insuranceLanguage Skills
Good spelling, grammar, and written communication skillsExcellent written and oral communication skills for professional and clear communication with clients, family, and community partnersAbility to read and interpret technical documentsMathematical Skills
Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimalsComputer Skills
Excellent skills in Microsoft Office Suite, including Outlook, Word, and ExcelAbility to learn and use multiple, complex data systems (i.e., client database/ETOi, Diamond)Ability to learn and use websites such as CanvaComfort using Zoom or similar products to conduct virtual meetings and eventsSkills/Abilities We’d Like You to Have
:
Ability to work independently applying common sense and critical thinking to carry out instructions or in making decisionsOpen to take instruction from multiple team membersAdditional information required Upon Hire:
This position does not include relocation expensesMust be able to provide own transportation to and from workMust be able to
Sit or stand for long periods of timeType on a keyboard and read a computer screenCommunicate with clients and other staff on the telephone, by email and video callsDrive to visit clients or transport clientsCarry packages to deliver to client (e.g. food packages)
Important Notice:
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San DiegoJewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Organization : Jewish Family Service of San Diego
Department:
SOS Orange County, CJC
Position Type : Full-Time (37.5+ hours/week), Non-Exempt
Work Setting:
Remote (Orange County)
*Applicants must reside in Orange County
Reports To:
SOS Program Manager
Pay Rate:
$19.50 - $22.25/hour
Total Compensation :
In addition to standard pay, compensation for this position includes:
Comprehensive, low-cost healthcare coverage for employeesGenerous employer 401(k) contributionsEmployer-covered life insuranceTime Away from Work:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays2 Wellness Days to be taken any time during the year to support employees’ mental wellnessPosition Overview:
JFS is looking for a compassionate, mission-driven individual to join the Supporting Our Survivors San Diego team as the Associate Care Manager/Admin Assistant. In this role, you have the opportunity to use your organizational skills and attention to detail experience to make a meaningful difference in your community and help change lives across San Diego. The Associate Care Manager/Administrative Assistant plays an integral role on the team and supports the entire agency by assisting Care Managers in providing short-term and long-term support to clients carrying out the established care plan and supporting department activities and maintaining records, files, statistics, and other documentation, both paper and electronic, and other program related activities and services including preparation for audits. This position reports directly to the San Diego SOS Program Manager and works closely with the San Diego team members and the rest of the SOS and CJC teams.
Responsibilities
:
Prepare files for new clients, open and close case filesScan, file and maintain documents and receipts in client hard copy folders and electronic files for Claims Conference and audit purposesCollect and process mailEnter check requests as touchpoints into ETOi (Efforts to Outcomes)Prepare letters and notifications to clients receiving financial assistance from Claims Conference (grantor)Print quarterly Home Delivered Meal letters and confirmation of service formsPrepare self-addressed stamped envelopes for clients to return signed confirmation of servicesPrepare and send annual requests for updates on client information/surveys, file and track client responsesUpdate forms as necessaryComplete and submit check requestsEnter and track information in the JFS Database (ETOi), SharePoint and One DriveTrack services and logs and assist accounting and program staff with auditMaintain HIPAA confidentiality guidelines and uphold Claims Conference requirements and quality in all services with and for clientsAssist Care Managers in carrying out the established care planFacilitate client services as assigned by Care Managers through a compassionate and person-center trauma-informed framework, including taking clients to medical and other essential appointments, translation as needed, delivering food and holiday packages to clients, assist with record keeping, obtain and check on necessary paperwork and documents from clients according to grant guidelinesRespond to requests for information from survivors, connecting with Care & Program Managers or Director as appropriateEnter case notes/client contacts into ETOi and assist with other client service tracking as neededAssist with additional projects as needed, holiday deliveries, and socialization groupsSkills/Experience/Abilities That Are a Must-Have:
1-2 years’ experience working with the elderly, particularly those with PTSD and low-income populationsAdministrative experience with excellent organizational skills with attention to detailFamiliarity with Jewish history, traditions, and cultureAbility to show an unconditional positive regard for clients who turn to JFS for supportExperience setting appropriate boundaries and limits when working with clientsValid driver's license: dependable accessible transportation that can be used to transport clients and have a current auto insuranceLanguage Skills
Good spelling, grammar, and written communication skillsExcellent written and oral communication skills for professional and clear communication with clients, family, and community partnersAbility to read and interpret technical documentsMathematical Skills
Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimalsComputer Skills
Excellent skills in Microsoft Office Suite, including Outlook, Word, and ExcelAbility to learn and use multiple, complex data systems (i.e., client database/ETOi, Diamond)Ability to learn and use websites such as CanvaComfort using Zoom or similar products to conduct virtual meetings and eventsSkills/Abilities We’d Like You to Have
:
Ability to work independently applying common sense and critical thinking to carry out instructions or in making decisionsOpen to take instruction from multiple team membersAdditional information required Upon Hire:
This position does not include relocation expensesMust be able to provide own transportation to and from workMust be able to
Sit or stand for long periods of timeType on a keyboard and read a computer screenCommunicate with clients and other staff on the telephone, by email and video callsDrive to visit clients or transport clientsCarry packages to deliver to client (e.g. food packages)
Important Notice:
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San DiegoJewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.