Revlon
Associate Manager, Customer Business
Revlon, Chicago, Illinois, United States, 60290
Description
At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
Position Overview:
Responsible for developing, executing, and fostering a collaborative business partnership between Revlon’s Cosmetics (Revlon & Almay), Hair Color (Colorsilk), AP/DEO (Mitchum), Cutex and Sinful Colors brands and 3 rd party brokers and customers that deliver volume, share and profit objectives for Revlon, and contribute to the customer’s total category growth. Through a total understanding of customer and company business objectives, candidate will be capable in developing a cohesive vision, business strategy, and action plans that will deliver, with excellence, the agreed-to business results. Responsible for challenging the status quo to develop new go-to-market opportunities and obtain widespread support by working effectively with others. Ability to infiltrate across the customer and Broker organization, including merchandising, marketing, supply chain and finance at the appropriate levels, institute agreed to business principles, and have regular contact. Collaborates with cross-functional team resources, as appropriate, to execute the business plan. Functions as the lead interface between US Region and broker relationship on related issues and market conditions for assigned customers.
Develops, implements, and monitors Revlon’s Business Plan with 3 rd party broker(s) and customers in a defined Market
Utilizes strong customer focus to understand key drivers of business and action customer needs
In conjunction with 3 rd party broker(s), collects business, sale, and market trend data to analyze and determine new business opportunities
With support from broker(s), utilize syndicated/customer data to ensure sales, share & financial targets are achieved
Monitor of GSV shipment forecasting as well as consumption forecasting
Track and analyze weekly/monthly results to determine progress against plan and identify gaps and opportunities to proactively manage obstacles
Creates “Close the Gap” plans where required
Effectively communicate key sales/product/strategy information to Broker(s) and represent Revlon in Broker(s) and customer meetings
Establish strong collaborative business relationships and have regular communication with leaders at the Broker(s) and the customer
Manages development of Omni-Channel Strategies
Weekly internal communication to account for results and gap closing actions
Pro-actively works with all internal and external contacts to ensure best in class execution of business plan to achieve business goals
Develops and implements business building strategic plans to capitalize on opportunities and mitigate risks
Integrates Revlon’s corporate strategy with customer’s go-to-market strategy
Educates Revlon management on Customer’s progress, strategy, and future visions
Contributes point of view and develop plans as a key member of CBD Team
Manage the Customer(s) via Broker(s) in a defined market
Understands information needed by Broker(s)- planning/execution needs and lead times
Manages the flow of information to/from Broker(s) team; including but not limited to: Seasonal resets (coordinating fixtures/graphics), new item sell-in presentations, key promotional events and display opportunities, corporate promotional guidelines/restrictions
Leverage Broker(s) tools and resources, such as syndicated data to optimize decision making
Establish performance measures and ensure effective performance by Broker (motivating, feedback, corrective action)
Analytical support to access opportunities and pro-actively manage obstacles
Partner with Broker(s) to effectively develop and delivery KPI’s
Develop and facilitate internal and external relationships in support of the business objectives
Internal - Contribute point of view and develop retail action plans to improve shelf conditions and become more efficient with internal teams listed below:
Sales Insights and Strategies Team
Marketing
Customer Marketing
Finance
Logistics and Inventory Management
External – Key strategic alignment/influence with external teams listed below
Category Management
Personalization Team
Store Operations
Finance
Manage the Market Development Fund (MDF) for the customer’s brands to ensure account profitability
Determines financial needs based on business plans and ROI analysis
Analyzes payback on incremental investment required
Gains authorization for investment
Tracks actual investment vs. plan to ensure budget adherence
Processes account claims on an on-going and timely basis
Manages the customer P&L to meet objectives set forth by CBD Leadership
In conjunction with Inventory planning and Logistics team work to mitigate returns risk
Manage timely shut off of discontinued SKUs based on customer inventory
Implement markdowns where there is a financial benefit
Execute Long Range Planning and Annual Joint Business Plans That Incorporates Company and Customer Timelines to Ensure Maximum Execution and Volume from Joint Efforts to Include
Developing long-term, profitable, and sustainable growth across Revlon and Customers KPIs
Prioritizes business objectives and initiatives to deliver maximum growth
Managing departmental budget (i.e. T&E, etc.) efficiently to assigned targets
Responsible for the tracking of volume and making appropriate business decisions to meet agreed to P&L targets
Prioritizes business objectives and initiatives to deliver maximum growth
Knowledge, Skills and Education:
Performs other related duties as required.
Bachelor’s Degree Required
2+ years direct selling experience within CPG industry (Cosmetics, specific applicable Channel experience preferred). Previous broker management sales experience a plus.
Strategic Thinking
Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies.
Strong analytical skills and experience converting analytical information into Sales tools to promote sales and profit goals within customer business plans.
Demonstrated ability to take appropriate risks as part of a comprehensive long-range growth plan.
Execution (Initiative & Follow-Through)
Ability to drive for results and flawless execution
Ability and desire to operate as a “hands-on” operational leader (in addition to strategic responsibilities)
Maintain accuracy for assigned product categories (Within Revlon - includes Brand Drivers for assigned product categories and MDF planner maintenance)
Demonstrated success of proactively planning and delivering results
Demonstrated ability to ensure a plan is followed through to completion and corresponding success
Innovative and creative mindset
Experience developing successful new business building ideas based on total understanding of the customer’s business drivers and go-to-market strategies.
Problem Solving
Ability to communicate with presence to assigned Customers and Revlon management.
Ability to communicate effectively, actively and cross-functionally to ensure thorough understanding of programs, customer needs, and competitive activity.
Advanced Word, Excel, PowerPoint, and Adobe Acrobat skills necessary.
#LI-SB1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
Position Overview:
Responsible for developing, executing, and fostering a collaborative business partnership between Revlon’s Cosmetics (Revlon & Almay), Hair Color (Colorsilk), AP/DEO (Mitchum), Cutex and Sinful Colors brands and 3 rd party brokers and customers that deliver volume, share and profit objectives for Revlon, and contribute to the customer’s total category growth. Through a total understanding of customer and company business objectives, candidate will be capable in developing a cohesive vision, business strategy, and action plans that will deliver, with excellence, the agreed-to business results. Responsible for challenging the status quo to develop new go-to-market opportunities and obtain widespread support by working effectively with others. Ability to infiltrate across the customer and Broker organization, including merchandising, marketing, supply chain and finance at the appropriate levels, institute agreed to business principles, and have regular contact. Collaborates with cross-functional team resources, as appropriate, to execute the business plan. Functions as the lead interface between US Region and broker relationship on related issues and market conditions for assigned customers.
Develops, implements, and monitors Revlon’s Business Plan with 3 rd party broker(s) and customers in a defined Market
Utilizes strong customer focus to understand key drivers of business and action customer needs
In conjunction with 3 rd party broker(s), collects business, sale, and market trend data to analyze and determine new business opportunities
With support from broker(s), utilize syndicated/customer data to ensure sales, share & financial targets are achieved
Monitor of GSV shipment forecasting as well as consumption forecasting
Track and analyze weekly/monthly results to determine progress against plan and identify gaps and opportunities to proactively manage obstacles
Creates “Close the Gap” plans where required
Effectively communicate key sales/product/strategy information to Broker(s) and represent Revlon in Broker(s) and customer meetings
Establish strong collaborative business relationships and have regular communication with leaders at the Broker(s) and the customer
Manages development of Omni-Channel Strategies
Weekly internal communication to account for results and gap closing actions
Pro-actively works with all internal and external contacts to ensure best in class execution of business plan to achieve business goals
Develops and implements business building strategic plans to capitalize on opportunities and mitigate risks
Integrates Revlon’s corporate strategy with customer’s go-to-market strategy
Educates Revlon management on Customer’s progress, strategy, and future visions
Contributes point of view and develop plans as a key member of CBD Team
Manage the Customer(s) via Broker(s) in a defined market
Understands information needed by Broker(s)- planning/execution needs and lead times
Manages the flow of information to/from Broker(s) team; including but not limited to: Seasonal resets (coordinating fixtures/graphics), new item sell-in presentations, key promotional events and display opportunities, corporate promotional guidelines/restrictions
Leverage Broker(s) tools and resources, such as syndicated data to optimize decision making
Establish performance measures and ensure effective performance by Broker (motivating, feedback, corrective action)
Analytical support to access opportunities and pro-actively manage obstacles
Partner with Broker(s) to effectively develop and delivery KPI’s
Develop and facilitate internal and external relationships in support of the business objectives
Internal - Contribute point of view and develop retail action plans to improve shelf conditions and become more efficient with internal teams listed below:
Sales Insights and Strategies Team
Marketing
Customer Marketing
Finance
Logistics and Inventory Management
External – Key strategic alignment/influence with external teams listed below
Category Management
Personalization Team
Store Operations
Finance
Manage the Market Development Fund (MDF) for the customer’s brands to ensure account profitability
Determines financial needs based on business plans and ROI analysis
Analyzes payback on incremental investment required
Gains authorization for investment
Tracks actual investment vs. plan to ensure budget adherence
Processes account claims on an on-going and timely basis
Manages the customer P&L to meet objectives set forth by CBD Leadership
In conjunction with Inventory planning and Logistics team work to mitigate returns risk
Manage timely shut off of discontinued SKUs based on customer inventory
Implement markdowns where there is a financial benefit
Execute Long Range Planning and Annual Joint Business Plans That Incorporates Company and Customer Timelines to Ensure Maximum Execution and Volume from Joint Efforts to Include
Developing long-term, profitable, and sustainable growth across Revlon and Customers KPIs
Prioritizes business objectives and initiatives to deliver maximum growth
Managing departmental budget (i.e. T&E, etc.) efficiently to assigned targets
Responsible for the tracking of volume and making appropriate business decisions to meet agreed to P&L targets
Prioritizes business objectives and initiatives to deliver maximum growth
Knowledge, Skills and Education:
Performs other related duties as required.
Bachelor’s Degree Required
2+ years direct selling experience within CPG industry (Cosmetics, specific applicable Channel experience preferred). Previous broker management sales experience a plus.
Strategic Thinking
Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies.
Strong analytical skills and experience converting analytical information into Sales tools to promote sales and profit goals within customer business plans.
Demonstrated ability to take appropriate risks as part of a comprehensive long-range growth plan.
Execution (Initiative & Follow-Through)
Ability to drive for results and flawless execution
Ability and desire to operate as a “hands-on” operational leader (in addition to strategic responsibilities)
Maintain accuracy for assigned product categories (Within Revlon - includes Brand Drivers for assigned product categories and MDF planner maintenance)
Demonstrated success of proactively planning and delivering results
Demonstrated ability to ensure a plan is followed through to completion and corresponding success
Innovative and creative mindset
Experience developing successful new business building ideas based on total understanding of the customer’s business drivers and go-to-market strategies.
Problem Solving
Ability to communicate with presence to assigned Customers and Revlon management.
Ability to communicate effectively, actively and cross-functionally to ensure thorough understanding of programs, customer needs, and competitive activity.
Advanced Word, Excel, PowerPoint, and Adobe Acrobat skills necessary.
#LI-SB1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)