Contra Costa County, CA
Assistant Risk Manager - Workers' Compensation
Contra Costa County, CA, San Francisco, California, United States, 94199
Salary :
$123,871.92 - $150,567.00 Annually
Location :
Contra Costa County, CA
Job Type:
Permanent Full-Time
Job Number:
AJDP-2024D
Department:
Risk Management
Opening Date:
10/28/2024
Closing Date:
Continuous
FLSA:
Exempt
Bargaining Unit:
B8
The Position
***This is a continuous recruitment***
***Qualified candidates are encouraged to apply immediately***
Why join the Contra Costa County Risk Management Department?Contra Costa County Risk Management Department is seeking one (1) Assistant Risk Manager to join our Workers' Compensation Program Unit. The Assistant Risk Manager Workers' Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers' compensation claims, operational issues and manage the department's self-insured and self-administered Workers' Compensation Program and the Occupational Return to Work Program.
The Assistant Risk Manager - Workers' Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers' Compensation Program staff.
The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.
The Workers' Compensation program is a dedicated unit within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.
We are looking for someone who is:
An effective communicator -
You will need to communicate professionally and effectively both in written form and verballyA leader -
You will need to guide and coach a team of employees to accomplish a common goalKnowledgeable -
You will need to be familiar with software applications including database spreadsheetsTeam Oriented -
You will need to maintain working relationships with multiple parties including other County departmentsOrganized and Results Driven -
You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlinesWhat you will typically be responsible for:
Overseeing the self-insured and self-administered Workers' Compensation Program for the County and special districtsSupervising and directing the activities of Workers' Compensation Program staff on the investigation and adjustment of Workers' Compensation claimsOverseeing the administration of the County's Occupational Return to Work ProgramInterpreting California Code and laws applicable to Workers' Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers' Compensation ProgramActing as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting auditsDeveloping, reviewing, and modifying procedures for the adjustment of injury cases and operational workflowsMaintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurredA few reasons you might love this job:
You will be part of a dynamic teamYou will have the opportunity to have a hybrid remote work scheduleYou will have access to a generous benefits package including retirement, health plan options and other benefits listed here:A few challenges you might face in this job:
You will work in a fast-paced environmentYou will be expected to manage multiple assignments with competing deadlinesYou may interact with clients that are upset and/or confusedCompetencies Required:
Analyzing & Interpreting Data:
Drawing meaning and conclusions from quantitative or qualitative dataSelf-Management:
Showing personal organization, self-discipline, and dependabilityMathematical Facility:
Performing computations and solving mathematical problemsUsing Technology : Working with electronic hardware and software applicationsDelivering Results:
Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risksBuilding & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationshipsDriving Results:
Demonstrating concern for achieving or surpassing results against an internal standard of excellenceValuing Diversity:
Appreciating the benefits of varied backgrounds and cultures in the workplaceIndustry Monitoring:
Grasping the external political, economic, competitive, and social factors affecting the industryProfessional & Technical Expertise:
Applying technical subject matter to the jobAdaptability:
Responding positively to change and modifying behavior as the situation requiresPresentation Skill:
Formally delivering information to group
To read the complete job description, please visit the website,
The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
Education:
Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.AND
Experience:
Four (4) years of full-time, professional level experience with workers' compensation claims management, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity.
Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement.
Substitution:
Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience.
Substitution for Major :
One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.
Desirable Qualifications:
Master's degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field.Possession of a Self-Insured Administrator's Certificate issued by the Department of Self Insurance Plans.
Selection Process
Application Filing:
All applicants must apply on-line at
https://www.governmentjobs.com/careers/contracosta
and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.Application Evaluation:
Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.Training and Experience Evaluation:
Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire.
(Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment specific questions, please contact Melissa Moglie at Melissa.Moglie@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to
01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."
I understand
02
I have at least four (4) years of full-time, professional level experience with workers' compensation claims management.
YesNo
03
I have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.
Yes, I have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.No, I do not have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.I am substituting additional qualifying experience for the required education on a year for year basis up to a maximum of two (2) years.
04
Please describe your experience with workers' compensation claims management.If you do not possess this type of experience, please write "N/A"
05
I have at least two (2) years of experience working in a supervisory capacity.
YesNo
06
Describe your workers' compensation management supervisory experience. Include employer name and number of people supervised. If you do not have supervisory experience, enter N/A.
07
How many state audits have you led?
NoneOne (1)Two (2)Three (3)Four (4) or more
08
Describe your response to audit findings:
09
How many process improvement projects have you led at a supervisory or management level?
NoneOne (1)Two (2)Three (3)Four (4) or more
10
Describe a process improvement that you have implemented:
11
How many years of experience do you have with change management at a supervisory or management level?
I do not possess this type of experienceI have less than one (1) year of experience as describedI have one (1) or more years but less than two (2) years of experience as describedI have two (2) or more years but less than three (3) years of experience as describedI have three (3) or more years of experience as described
12
Describe a change that you have successfully managed:
13
How many years of experience do you have updating or developing policies and procedures?
I do not possess this type of experienceI have less than one (1) year of experience as describedI have one (1) or more years but less than two (2) years of experience as describedI have two (2) or more years but less than three (3) years of experience as describedI have three (3) or more years of experience as described
14
Describe a policy or procedure that you have personally developed or updated:
15
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.
I understand
Required Question
$123,871.92 - $150,567.00 Annually
Location :
Contra Costa County, CA
Job Type:
Permanent Full-Time
Job Number:
AJDP-2024D
Department:
Risk Management
Opening Date:
10/28/2024
Closing Date:
Continuous
FLSA:
Exempt
Bargaining Unit:
B8
The Position
***This is a continuous recruitment***
***Qualified candidates are encouraged to apply immediately***
Why join the Contra Costa County Risk Management Department?Contra Costa County Risk Management Department is seeking one (1) Assistant Risk Manager to join our Workers' Compensation Program Unit. The Assistant Risk Manager Workers' Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers' compensation claims, operational issues and manage the department's self-insured and self-administered Workers' Compensation Program and the Occupational Return to Work Program.
The Assistant Risk Manager - Workers' Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers' Compensation Program staff.
The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.
The Workers' Compensation program is a dedicated unit within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.
We are looking for someone who is:
An effective communicator -
You will need to communicate professionally and effectively both in written form and verballyA leader -
You will need to guide and coach a team of employees to accomplish a common goalKnowledgeable -
You will need to be familiar with software applications including database spreadsheetsTeam Oriented -
You will need to maintain working relationships with multiple parties including other County departmentsOrganized and Results Driven -
You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlinesWhat you will typically be responsible for:
Overseeing the self-insured and self-administered Workers' Compensation Program for the County and special districtsSupervising and directing the activities of Workers' Compensation Program staff on the investigation and adjustment of Workers' Compensation claimsOverseeing the administration of the County's Occupational Return to Work ProgramInterpreting California Code and laws applicable to Workers' Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers' Compensation ProgramActing as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting auditsDeveloping, reviewing, and modifying procedures for the adjustment of injury cases and operational workflowsMaintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurredA few reasons you might love this job:
You will be part of a dynamic teamYou will have the opportunity to have a hybrid remote work scheduleYou will have access to a generous benefits package including retirement, health plan options and other benefits listed here:A few challenges you might face in this job:
You will work in a fast-paced environmentYou will be expected to manage multiple assignments with competing deadlinesYou may interact with clients that are upset and/or confusedCompetencies Required:
Analyzing & Interpreting Data:
Drawing meaning and conclusions from quantitative or qualitative dataSelf-Management:
Showing personal organization, self-discipline, and dependabilityMathematical Facility:
Performing computations and solving mathematical problemsUsing Technology : Working with electronic hardware and software applicationsDelivering Results:
Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risksBuilding & Maintaining Relationships:
Establishing rapport and maintaining mutually productive relationshipsDriving Results:
Demonstrating concern for achieving or surpassing results against an internal standard of excellenceValuing Diversity:
Appreciating the benefits of varied backgrounds and cultures in the workplaceIndustry Monitoring:
Grasping the external political, economic, competitive, and social factors affecting the industryProfessional & Technical Expertise:
Applying technical subject matter to the jobAdaptability:
Responding positively to change and modifying behavior as the situation requiresPresentation Skill:
Formally delivering information to group
To read the complete job description, please visit the website,
The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications
Education:
Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.AND
Experience:
Four (4) years of full-time, professional level experience with workers' compensation claims management, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity.
Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement.
Substitution:
Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience.
Substitution for Major :
One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.
Desirable Qualifications:
Master's degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field.Possession of a Self-Insured Administrator's Certificate issued by the Department of Self Insurance Plans.
Selection Process
Application Filing:
All applicants must apply on-line at
https://www.governmentjobs.com/careers/contracosta
and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.Application Evaluation:
Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.Training and Experience Evaluation:
Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire.
(Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment specific questions, please contact Melissa Moglie at Melissa.Moglie@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to
01
The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant's qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."
I understand
02
I have at least four (4) years of full-time, professional level experience with workers' compensation claims management.
YesNo
03
I have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.
Yes, I have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.No, I do not have a bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.I am substituting additional qualifying experience for the required education on a year for year basis up to a maximum of two (2) years.
04
Please describe your experience with workers' compensation claims management.If you do not possess this type of experience, please write "N/A"
05
I have at least two (2) years of experience working in a supervisory capacity.
YesNo
06
Describe your workers' compensation management supervisory experience. Include employer name and number of people supervised. If you do not have supervisory experience, enter N/A.
07
How many state audits have you led?
NoneOne (1)Two (2)Three (3)Four (4) or more
08
Describe your response to audit findings:
09
How many process improvement projects have you led at a supervisory or management level?
NoneOne (1)Two (2)Three (3)Four (4) or more
10
Describe a process improvement that you have implemented:
11
How many years of experience do you have with change management at a supervisory or management level?
I do not possess this type of experienceI have less than one (1) year of experience as describedI have one (1) or more years but less than two (2) years of experience as describedI have two (2) or more years but less than three (3) years of experience as describedI have three (3) or more years of experience as described
12
Describe a change that you have successfully managed:
13
How many years of experience do you have updating or developing policies and procedures?
I do not possess this type of experienceI have less than one (1) year of experience as describedI have one (1) or more years but less than two (2) years of experience as describedI have two (2) or more years but less than three (3) years of experience as describedI have three (3) or more years of experience as described
14
Describe a policy or procedure that you have personally developed or updated:
15
By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.
I understand
Required Question