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Kinsley Power Systems

IT Assistant

Kinsley Power Systems, Washington, District of Columbia, us, 20022


Department

Facilities & Information TechnologyWe are looking for an IT Assistant to join our IT Support Team in Snohomish, WA!We are seeking an IT Assistant to join our team to provide general IT support for the IT department and for the company’s computer users. The IT Assistant will prepare computer equipment for shipment to remote employees; work with outgoing employees for the safe return shipment of company assets; and handle IT inquiries from employees. Perform other duties as assigned. The successful candidate will work out of our office located in Snohomish, Washington, reporting to the IT Manager.Duties/Responsibilities:In-person and remote technical assistance duties for telecommunications employees within diverse lines of businessAssists in the setup and maintenance of hardware and software systemsPerforms system upgrades and updatesAssists with inventory management of IT equipmentAssists with onboarding and offboarding employeesProvides technical support and troubleshooting to usersCommunicates and coordinates with other IT staff and departmentsMaintains documentation and records of IT systems and support activitiesTrains employees on new technologiesSets up and maintains employee workspacesRequired Skills/Abilities:1+ years’ work experience in an IT role supporting network, hardware and/or software systemsExcellent problem-solving and interpersonal skillsAbility to work under pressureComputer hardware experienceAbility to multitaskMust maintain strict confidentialityExperience with O365 including Excel, Word, Outlook, and MS TeamsAbility to work in an environment with changing requirementsDesired Skills/Abilities:Eager to learn and grow continuouslyExperience installing and removing operating systemsExperience training othersOther complementary skill sets or disciplinesPhysical Requirements:Alternate sitting and standing at will (sit/stand desk)Requires viewing a computer screen for long periods of timeMust be able to lift weights 35+ poundsBenefits:

Group Medical Plan along with voluntary Dental and Vision plans, 401k Savings Plan with a company matchRate of Pay:

$26.00 – $32.00 per hour, DOE

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