Solution Expert

As a leading company in the field of CPQ and business applications, we provide our customers with full onboarding and implementation processes, which are done by the Solution Experts Team.The Solution Expert will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.In this role, you will also be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You'll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!The team is based in Austin, TX, and the Bay Area, CA.Requirements

4+ years in customer-facing roles in SaaS companies - is a must4+ years of proven experience with implementing software/SaaS platforms - is a mustStrong analytical skills and data-oriented personalityProven experience and in-depth knowledge of CRM systems (Salesforce/Hubspot/Microsoft Dynamics)Excellent communication skills and a customer-oriented approachAbility to work independently and manage multiple tasksGreat ambition and problem-solving attitudeGraduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)

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