Umpqua Bank
Cloud Operations Engineer III
Umpqua Bank, Utah, Indiana, United States,
Umpqua Bank Cloud Operations Engineer III in NA, Utah
DescriptionAbout Us:Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:The Cloud Ops Engineer administers and/or engineers server solutions or applications in support of Umpqua Bank initiatives, providing high-level customer service to bank associates. Responsibilities include:Preparing system solution designs and implementing & maintaining complex enterprise-class systems and applications.Analyzing the performance of infrastructure to assist with capacity planning in both public (Microsoft Azure) and private cloud environments.Participating in vulnerability remediation on infrastructure components and Disaster Recovery planning/participation.Implementing Infrastructure As Code (IAC), defining cloud infrastructure in reusable, composable building blocks using tools like Terraform, Bicep or ARM.Measuring and improving the performance, uptime, cost, stability, and other operational characteristics of our cloud-based systems using tools like Azure native tools and Dynatrace.Writing runbooks and rehearsing scenarios to ensure efficient incident response to support our service level agreement and uptime commitments to our customers.Researching, analyzing, recommending, and implementing solutions within their scope and enhancements.Sharing rotation of on-call duties after hours and weekends to respond to emergency outages in Azure.Demonstrating compliance with all bank regulations for assigned job function.Coaching, mentoring, or training others and teaching coursework as a subject matter expert.Actively learning, demonstrating, and fostering the Umpqua corporate culture.Embracing our vision to become "Business Bank of Choice."Performing other duties as assigned.About You:Bachelor’s degree in computer science or equivalent required.4-7 years’ experience in system or network engineering in a mid-size company with a proven track record of success. Strong coordination, organization, troubleshooting, and communication abilities required.Proven experience with building and maintaining cloud systems and infrastructure, familiarity with Git, and a strong understanding of the software development life cycle.Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.Experience using Terraform, Ansible, Salt Stack, Bicep, or other Infrastructure as Code tools to provision and manage complex systems in a public cloud.Excellent verbal and written communication skills and the ability to effectively prioritize and execute tasks in a high-pressure environment.Strong customer service orientation and analytical problem-solving abilities.MCP/MCSA/MCSE preferred.Workstyle:
Fully onsite.We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $74,418.0 to $116,943.20, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors.Our Commitment to Diversity:Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.
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DescriptionAbout Us:Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:The Cloud Ops Engineer administers and/or engineers server solutions or applications in support of Umpqua Bank initiatives, providing high-level customer service to bank associates. Responsibilities include:Preparing system solution designs and implementing & maintaining complex enterprise-class systems and applications.Analyzing the performance of infrastructure to assist with capacity planning in both public (Microsoft Azure) and private cloud environments.Participating in vulnerability remediation on infrastructure components and Disaster Recovery planning/participation.Implementing Infrastructure As Code (IAC), defining cloud infrastructure in reusable, composable building blocks using tools like Terraform, Bicep or ARM.Measuring and improving the performance, uptime, cost, stability, and other operational characteristics of our cloud-based systems using tools like Azure native tools and Dynatrace.Writing runbooks and rehearsing scenarios to ensure efficient incident response to support our service level agreement and uptime commitments to our customers.Researching, analyzing, recommending, and implementing solutions within their scope and enhancements.Sharing rotation of on-call duties after hours and weekends to respond to emergency outages in Azure.Demonstrating compliance with all bank regulations for assigned job function.Coaching, mentoring, or training others and teaching coursework as a subject matter expert.Actively learning, demonstrating, and fostering the Umpqua corporate culture.Embracing our vision to become "Business Bank of Choice."Performing other duties as assigned.About You:Bachelor’s degree in computer science or equivalent required.4-7 years’ experience in system or network engineering in a mid-size company with a proven track record of success. Strong coordination, organization, troubleshooting, and communication abilities required.Proven experience with building and maintaining cloud systems and infrastructure, familiarity with Git, and a strong understanding of the software development life cycle.Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.Experience using Terraform, Ansible, Salt Stack, Bicep, or other Infrastructure as Code tools to provision and manage complex systems in a public cloud.Excellent verbal and written communication skills and the ability to effectively prioritize and execute tasks in a high-pressure environment.Strong customer service orientation and analytical problem-solving abilities.MCP/MCSA/MCSE preferred.Workstyle:
Fully onsite.We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $74,418.0 to $116,943.20, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors.Our Commitment to Diversity:Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.
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