Mars
Software Project Manager
Mars, Atlanta, Georgia, United States, 30383
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally.NCR is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (
www.ncr.com ) is headquartered in Atlanta, Georgia.Position Summary & Key Areas of Responsibility
Today, restaurants rely on technology as never before. We at NCR Aloha, the leading provider of Restaurant Technology, are not resting on our laurels. We're hard at work extending the reach and capabilities of our restaurant technology, ensuring that restaurants may engage with their customers in any manner they choose – increasingly, this means digital, mobile, contactless, curbside. Restaurant of the future? Not at NCR. We’re building it today.Do you want to join a team that is committed to disrupting a major industry? If so, NCR Aloha may be the opportunity for you. We’re looking for a Project Manager in our Delivery Effectiveness team. Delivery Effectiveness manages the intersection between agile practices and traditional project and portfolio management. As a Project Manager, you will lead our efforts to compile current financial and resource reporting at the project, program, and portfolio levels. The right candidate for this position will combine a passion for building financial and analytical models with the opportunity to work with the engineering team that is radically redefining the technology used in restaurants. Of course, you will be hands-on with Excel and Tableau, but you’re equally comfortable stepping away from the computer screen to build working relationships with all levels of the organization, including senior leadership. Because so many meals and dining experiences are riding on the quality of our technology, you’ll bring a passion for ensuring that our customer experience is peerless.Key Responsibilities:
Work with Sr. Leadership, product owners, product managers, and project managers to define, develop, and refine plans for complex software product development programs.Work in a dynamic, collaborative Scrum Agile environment with multiple product teams to deliver high-quality solutions that exceed customer expectations.Coordinate stakeholders from cross-functional teams (PS, Sales, Engineering, Pre-sales, Support, etc.) to deliver significant programs delivering new technologies quickly and with quality.Drive planning and execution that provides realistic timeframes with quality and predictability whilst leveraging best practices from Agile Software Development Methodology.Provide strategic influence for product roadmaps based on resource availability, cross-team dependencies, outstanding commitments, and your point of view on what it takes to deliver.Partner to drive key decisions and recommendations to ensure effective and timely product delivery.Provide governance and support process improvement while helping to define the organization’s roles and responsibilities to ensure clarity.Conduct program reviews with management, reporting progress, advising on risk and critical success factors.Guide team to include appropriate contingencies in the program plans for their areas of expertise.Coordinate and help resolve issues when needed; ensure issues are addressed before becoming a roadblock; escalate issues raised by team as needed.Work with product teams to identify & mitigate risks and issues during planning and execution.Communicate overall program status, risks, and issues to team and to relevant stakeholders.Drive employee engagement – share the big picture and motivate the team to deliver.Basic Qualifications:
Bachelor’s Degree in a Technical Discipline or equivalent work experience.6+ years of directly related software project management and software engineering experience.Program Management experience driving multiple large-scale software development projects or portfolios.Highly organized with attention to quality work.Ability to assess issues, quickly summarize solutions and drive decisions.Communicates effectively and clearly, works well with others, and willingly responds to requests for assistance.Strong attention to detail with excellent follow-up and tracking skills.Ability to problem solve, identify solutions and escalations.Ability to recognize change in project scope and adjust accordingly.Ability to recognize high-level opportunities for improvement and change.Strong interpersonal skills and demonstrated teamwork.Handles multiple tasks and demonstrates flexibility by switching priorities and focus with changing business demands.Works effectively as part of a team, while often working independently and with little direct supervision to accomplish goals and achieve results.Working knowledge of modern technology, with the ability to organize information using tools including, but not limited to database management, spreadsheets, word processing, or other business applications software.Experience working with Confluence, Jira, or equivalent.Proficiency in Microsoft Word, Excel, and PowerPoint.Demonstrated ability to navigate organizational dynamics of a large organization.Able to thrive in a fast-paced environment focused on delivering programs even with priority changes.Ability to tackle problems both at the small and large scale.Strong desire to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.Preferred Qualifications:
PMI-Project Manager Professional (PMP) Certification.Scrum and/or SAFe certification.Offers of employment are conditional upon the passage of screening criteria applicable to the job.Full-time employee benefits include:Medical InsuranceDental InsuranceLife InsuranceVision InsuranceShort/Long Term DisabilityPaid Vacation401kEEO Statement: Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party Agencies: To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally.NCR is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (
www.ncr.com ) is headquartered in Atlanta, Georgia.Position Summary & Key Areas of Responsibility
Today, restaurants rely on technology as never before. We at NCR Aloha, the leading provider of Restaurant Technology, are not resting on our laurels. We're hard at work extending the reach and capabilities of our restaurant technology, ensuring that restaurants may engage with their customers in any manner they choose – increasingly, this means digital, mobile, contactless, curbside. Restaurant of the future? Not at NCR. We’re building it today.Do you want to join a team that is committed to disrupting a major industry? If so, NCR Aloha may be the opportunity for you. We’re looking for a Project Manager in our Delivery Effectiveness team. Delivery Effectiveness manages the intersection between agile practices and traditional project and portfolio management. As a Project Manager, you will lead our efforts to compile current financial and resource reporting at the project, program, and portfolio levels. The right candidate for this position will combine a passion for building financial and analytical models with the opportunity to work with the engineering team that is radically redefining the technology used in restaurants. Of course, you will be hands-on with Excel and Tableau, but you’re equally comfortable stepping away from the computer screen to build working relationships with all levels of the organization, including senior leadership. Because so many meals and dining experiences are riding on the quality of our technology, you’ll bring a passion for ensuring that our customer experience is peerless.Key Responsibilities:
Work with Sr. Leadership, product owners, product managers, and project managers to define, develop, and refine plans for complex software product development programs.Work in a dynamic, collaborative Scrum Agile environment with multiple product teams to deliver high-quality solutions that exceed customer expectations.Coordinate stakeholders from cross-functional teams (PS, Sales, Engineering, Pre-sales, Support, etc.) to deliver significant programs delivering new technologies quickly and with quality.Drive planning and execution that provides realistic timeframes with quality and predictability whilst leveraging best practices from Agile Software Development Methodology.Provide strategic influence for product roadmaps based on resource availability, cross-team dependencies, outstanding commitments, and your point of view on what it takes to deliver.Partner to drive key decisions and recommendations to ensure effective and timely product delivery.Provide governance and support process improvement while helping to define the organization’s roles and responsibilities to ensure clarity.Conduct program reviews with management, reporting progress, advising on risk and critical success factors.Guide team to include appropriate contingencies in the program plans for their areas of expertise.Coordinate and help resolve issues when needed; ensure issues are addressed before becoming a roadblock; escalate issues raised by team as needed.Work with product teams to identify & mitigate risks and issues during planning and execution.Communicate overall program status, risks, and issues to team and to relevant stakeholders.Drive employee engagement – share the big picture and motivate the team to deliver.Basic Qualifications:
Bachelor’s Degree in a Technical Discipline or equivalent work experience.6+ years of directly related software project management and software engineering experience.Program Management experience driving multiple large-scale software development projects or portfolios.Highly organized with attention to quality work.Ability to assess issues, quickly summarize solutions and drive decisions.Communicates effectively and clearly, works well with others, and willingly responds to requests for assistance.Strong attention to detail with excellent follow-up and tracking skills.Ability to problem solve, identify solutions and escalations.Ability to recognize change in project scope and adjust accordingly.Ability to recognize high-level opportunities for improvement and change.Strong interpersonal skills and demonstrated teamwork.Handles multiple tasks and demonstrates flexibility by switching priorities and focus with changing business demands.Works effectively as part of a team, while often working independently and with little direct supervision to accomplish goals and achieve results.Working knowledge of modern technology, with the ability to organize information using tools including, but not limited to database management, spreadsheets, word processing, or other business applications software.Experience working with Confluence, Jira, or equivalent.Proficiency in Microsoft Word, Excel, and PowerPoint.Demonstrated ability to navigate organizational dynamics of a large organization.Able to thrive in a fast-paced environment focused on delivering programs even with priority changes.Ability to tackle problems both at the small and large scale.Strong desire to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.Preferred Qualifications:
PMI-Project Manager Professional (PMP) Certification.Scrum and/or SAFe certification.Offers of employment are conditional upon the passage of screening criteria applicable to the job.Full-time employee benefits include:Medical InsuranceDental InsuranceLife InsuranceVision InsuranceShort/Long Term DisabilityPaid Vacation401kEEO Statement: Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party Agencies: To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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