NorthWest Arkansas Community College
Systems Analyst
NorthWest Arkansas Community College, Little Rock, Arkansas, United States,
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.
As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.The Systems Analyst is responsible for coordinating the design and/or modification of computer system process activities. This position is governed by state and federal laws and agency/institution policy.This position is 100% on-campus.Essential DutiesWork with technical and functional resources to configure complex ERP business processes which include supporting configurations and troubleshooting in areas of Student Services, Human Resources, Finance, and other areas as needed.Meet with end-users to appraise feasibility of processes recommended to address structured program standards, existing programs, and user needs.Coordinate the development and modification of computer job specifications for system users needed to implement new processes.Analyze structure requirements and procedures used in systems development, time requirements, validity of results, and resource allocation for methods used.Evaluate written agreements and status reports concerning process development for users.Assure completion of deadlines concerning conversion tasks and methods for implementation of processes.Evaluate systems performance, outcomes, and revisions with end-users.Perform systems maintenance activities through error reports, user modifications requests, and systems problems.Coordinate software development requests and assist in day-to-day production and operational duties as needed.Complete appropriate software testing for test and production systems along with system training for end-users and systems analysts.Maintain a status list for all projects along with ensuring deadlines are met and expectations exceeded. This includes providing a weekly status project summary to IT leadership.Proactively avoid customer problems/conflicts which eliminates intra-departmental conflicts and dilemmas.Perform any other related duties as required or assigned.Rate of Pay: $48,671 annualizedKnowledge, Skills, and AbilitiesKnowledge of computer system hardware and software.Knowledge of computer user requirements.Knowledge of system design procedures.Knowledge of the application of systems analysis and software programming in automation of information systems.Knowledge on how to create system and end-user reports and document various procedures.Ability to review results, determine the source of problems/errors and devise corrective actions.Ability to analyze and modify existing computer systems.Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel.Ability to understand relevant detail from oral information and explain technical terms and information.Ability to determine costs and resource requirements of projects.Ability to plan, organize and direct the work of subordinates as needed.Physical Demands/Work EnvironmentThe following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the functions of this job, the employee is:Frequently:• Manipulating items with fingers, including keyboarding• Sitting• Standing• WalkingConstantly:• Hearing• Repetitive motion• TalkingThe worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.Environmental ConditionsThe following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Required EducationThe formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer programming or a related area which includes systems analysis or other job-related education and/or experience may be substituted for all or part of these basic requirements.NWACC is an Equal Opportunity Employer, please see our EEO policy.
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As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.The Systems Analyst is responsible for coordinating the design and/or modification of computer system process activities. This position is governed by state and federal laws and agency/institution policy.This position is 100% on-campus.Essential DutiesWork with technical and functional resources to configure complex ERP business processes which include supporting configurations and troubleshooting in areas of Student Services, Human Resources, Finance, and other areas as needed.Meet with end-users to appraise feasibility of processes recommended to address structured program standards, existing programs, and user needs.Coordinate the development and modification of computer job specifications for system users needed to implement new processes.Analyze structure requirements and procedures used in systems development, time requirements, validity of results, and resource allocation for methods used.Evaluate written agreements and status reports concerning process development for users.Assure completion of deadlines concerning conversion tasks and methods for implementation of processes.Evaluate systems performance, outcomes, and revisions with end-users.Perform systems maintenance activities through error reports, user modifications requests, and systems problems.Coordinate software development requests and assist in day-to-day production and operational duties as needed.Complete appropriate software testing for test and production systems along with system training for end-users and systems analysts.Maintain a status list for all projects along with ensuring deadlines are met and expectations exceeded. This includes providing a weekly status project summary to IT leadership.Proactively avoid customer problems/conflicts which eliminates intra-departmental conflicts and dilemmas.Perform any other related duties as required or assigned.Rate of Pay: $48,671 annualizedKnowledge, Skills, and AbilitiesKnowledge of computer system hardware and software.Knowledge of computer user requirements.Knowledge of system design procedures.Knowledge of the application of systems analysis and software programming in automation of information systems.Knowledge on how to create system and end-user reports and document various procedures.Ability to review results, determine the source of problems/errors and devise corrective actions.Ability to analyze and modify existing computer systems.Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel.Ability to understand relevant detail from oral information and explain technical terms and information.Ability to determine costs and resource requirements of projects.Ability to plan, organize and direct the work of subordinates as needed.Physical Demands/Work EnvironmentThe following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the functions of this job, the employee is:Frequently:• Manipulating items with fingers, including keyboarding• Sitting• Standing• WalkingConstantly:• Hearing• Repetitive motion• TalkingThe worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.Environmental ConditionsThe following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Required EducationThe formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer programming or a related area which includes systems analysis or other job-related education and/or experience may be substituted for all or part of these basic requirements.NWACC is an Equal Opportunity Employer, please see our EEO policy.
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