Application Support Lead Company Hidden Pittsburgh, PA Contract-to-Hire 1 Openin

Agility Partners is seeking a qualified Application and Tech Support Specialist to fill an open position with one of our banking clients. As a specialist, you'll play a pivotal role in managing support and ensuring uninterrupted service for the bank's operations.Responsibilities:Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations.Perform code upgrades without supervision.Be responsible for, and master multiple subject matter areas of responsibilities.Identify and document best practices within their subject matter areas of expertise.Provide continuous process improvement suggestions.Maintain and document Standard Operating Procedures.Benefits and Perks

This is a great opportunity to work for a coast-to-coast financial services firm, with tremendous opportunity to grow, develop and move internally to pursue your passions. An organization that develops tools and technologies that incorporate some of the most modern and cutting-edge approaches, working collaboratively and continuously developing as experts in their respective fields.Amazing opportunity for growth, healthy work/life balance and a community focused environment.Working for an organization that focuses on company culture, inclusion and diversity.50% medical coverage for you and your entire family, short/long term disability and life insurance options.401(k).Life Insurance.Disability coverage.The Ideal Candidate

Qualifications:6+ years of experience in IT support roles.Mainframe/COBOL/VCM Files.Strong attention to detail, excellent communication skills, and the ability to prioritize tasks effectively.

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