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Contingency Consulting Group

Technical Implementation Specialist

Contingency Consulting Group, Orlando, Florida, us, 32885


Contingency Consulting Group

We are seeking a highly skilled Technical Implementation Specialist

to customize and install hardware and software systems for our clients. In this role, you will demonstrate how purchased hardware/software systems work to clients and answer questions relating to implementation. You will also be required to install the hardware/software and ensure the client is satisfied with the purchase.

To be successful as an implementation specialist , you should be proficient in technical applications and work well as part of a team. Ultimately, an outstanding Technical Implementation Specialist should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.

Implementation Specialist Responsibilities:

Meeting with clients following the sale of hardware/software packages to collect data and other information required to customize a technical solution.Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.Communicating with clients throughout the hardware/software customization process to obtain feedback and approval.Customizing hardware/software systems based on clients’ individual needs and specifications.Educating clients on how to use purchased hardware/software systems and customized system features.Creating a specialized document for each client, detailing all customizations made.Installing customized hardware/software systems and all necessary components.Ensuring that the project team is aware of key deliverables and project milestones.Providing cost and time estimates to clients who require additional customizations to be done.

Implementation Specialist Requirements:

Bachelor's degree in computer science, engineering, computer information science, information technology, or a related field.Proven experience working as an Implementation Specialist.Sound technical knowledge.Proficiency in all Microsoft Office applications.The ability to multitask effectively.The ability to work independently and as part of a team.Strong analytical and problem-solving skills.Excellent organizational and time management skills.Exceptional communication and customer service skills.Detail-oriented.Must speak Spanish and English fluently.

Work Location:

Santo Domingo, DR, Atlanta, GA, or Orlando, FLPlease send a copy of your resume, cover letter, references and unofficial transcript to

careers@contingencygroups.com

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