Bob Bell Ford Hyundai
Ford Service Shop Foreman - Quick Lane
Bob Bell Ford Hyundai, Glen Burnie, Maryland, United States, 21060
Bob Bell is currently seeking experienced Ford Shop Foreman for our busy Quick Lane!
Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated.Every employee at Bob Bell is absolutely critical to our success. Apply here to become a part of our team!
Responsibilities:
Planning, organizing, leading, and controlling the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.
Allocating technician and workshop time and resources
Serve as a liaison between the Service Manager, Service Consultants, Parts personnel, and Technicians
Schedule shop work to facilitate maximum productivity in accordance with center policy and the technician skill level required
Sets work priorities to consider repeat repairs or clients who are waiting
Accurately estimate shop capacity and shop loading, and provide accurate reports upon request
Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service consultant
Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Ensure that proper documents are attached to the repair order
Ensure proper repair documentation, i. e., complaint, cause, and correction noted on every repair order with punch time for each operation.
Maintain and monitor effective time controls
Qualifications
Prior automotive service experience
Excellent communication skills
Dedication to achieving great customer service
Team building skills
Ability to multitask in a fast paced environment
CDK ADP Experience Preferred
Ford certified a plus
Benefits
Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Career Progression
Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated.Every employee at Bob Bell is absolutely critical to our success. Apply here to become a part of our team!
Responsibilities:
Planning, organizing, leading, and controlling the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.
Allocating technician and workshop time and resources
Serve as a liaison between the Service Manager, Service Consultants, Parts personnel, and Technicians
Schedule shop work to facilitate maximum productivity in accordance with center policy and the technician skill level required
Sets work priorities to consider repeat repairs or clients who are waiting
Accurately estimate shop capacity and shop loading, and provide accurate reports upon request
Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service consultant
Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Ensure that proper documents are attached to the repair order
Ensure proper repair documentation, i. e., complaint, cause, and correction noted on every repair order with punch time for each operation.
Maintain and monitor effective time controls
Qualifications
Prior automotive service experience
Excellent communication skills
Dedication to achieving great customer service
Team building skills
Ability to multitask in a fast paced environment
CDK ADP Experience Preferred
Ford certified a plus
Benefits
Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Career Progression
Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.