Versaterm
Junior Systems Administrator
Versaterm, Arizona City, Arizona, United States, 85123
Who We Are
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to large and small agencies with an end-to-end ecosystem of solutions from community engagement to case closure. An unwavering commitment to customer satisfaction demonstratesVersaterm'sdedication to public safety, the development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us!We'recurrently experiencing significant growth, with increased sales and installations of our public safety products.Sojoin us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
The Role
As a Systems Administrator, you are supporting multiple business units developing software products for public safety. You support O365 and maintain corporate networks, VPNs, VoIP, desktop computing, VMware, cloud applications andon-premises servers and SANs. You are a highly motivated individual with analytical, and business skills. You will be counted upon to answer a wide variety of questions from across the corporation. You are expected to plan your work, take notes to aid your multitasking, follow change management policies, and document the environments. Occasionally you will provide technical support for infrastructure-related issues or questions with our police customers and their IT staff.
This position is full-time in our Mesa, AZ office.
What You'll Do
Install, support and test Windows laptops and MacOS MacBooksAnalyze and troubleshoot desktop and infrastructure questions and issuesMaintain installation and configuration proceduresCreate instructional documentationWhat You'll Bring
Experience with Microsoft 365, SharePoint, Teams, Azure, and PowerShellAbility to obtain and maintain a Security ClearanceFirewall certifications, Microsoft certifications or similar trainingAbility to work in the office Monday through Friday with flexibility to work from home when requiredThe Key Competencies
Good analytical, organizational, and time management skillsAn effective listener capable of quickly understanding the requirementsPatience while multi-tasking, customer service and focusSelf-starter with excellent communication skills, both oral and writtenEffective listener capable of quickly understanding the requirementsThe computing environment includes.
Intel servers and fiber channel storageCisco, Palo Alto, and Meraki networking, and multiple VPNsVMware - vSphere, Fusion, Workstation and RedHat LinuxActive Directory, Multi-Factor Authentication, DNS, and DHCP Services
Equal Opportunity
Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contactinfo@versaterm.com.
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to large and small agencies with an end-to-end ecosystem of solutions from community engagement to case closure. An unwavering commitment to customer satisfaction demonstratesVersaterm'sdedication to public safety, the development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us!We'recurrently experiencing significant growth, with increased sales and installations of our public safety products.Sojoin us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
The Role
As a Systems Administrator, you are supporting multiple business units developing software products for public safety. You support O365 and maintain corporate networks, VPNs, VoIP, desktop computing, VMware, cloud applications andon-premises servers and SANs. You are a highly motivated individual with analytical, and business skills. You will be counted upon to answer a wide variety of questions from across the corporation. You are expected to plan your work, take notes to aid your multitasking, follow change management policies, and document the environments. Occasionally you will provide technical support for infrastructure-related issues or questions with our police customers and their IT staff.
This position is full-time in our Mesa, AZ office.
What You'll Do
Install, support and test Windows laptops and MacOS MacBooksAnalyze and troubleshoot desktop and infrastructure questions and issuesMaintain installation and configuration proceduresCreate instructional documentationWhat You'll Bring
Experience with Microsoft 365, SharePoint, Teams, Azure, and PowerShellAbility to obtain and maintain a Security ClearanceFirewall certifications, Microsoft certifications or similar trainingAbility to work in the office Monday through Friday with flexibility to work from home when requiredThe Key Competencies
Good analytical, organizational, and time management skillsAn effective listener capable of quickly understanding the requirementsPatience while multi-tasking, customer service and focusSelf-starter with excellent communication skills, both oral and writtenEffective listener capable of quickly understanding the requirementsThe computing environment includes.
Intel servers and fiber channel storageCisco, Palo Alto, and Meraki networking, and multiple VPNsVMware - vSphere, Fusion, Workstation and RedHat LinuxActive Directory, Multi-Factor Authentication, DNS, and DHCP Services
Equal Opportunity
Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contactinfo@versaterm.com.