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Fairfax County, VA

Child Protective Services (CPS) Supervisor

Fairfax County, VA, Fairfax, Virginia, United States, 22032


Salary :

$77,640.16 - $129,399.50 Annually

Location :

FAIRFAX (EJ32), VA

Job Type:

FT Salary W BN

Job Number:

24-02587

Department:

Family Services

Opening Date:

11/02/2024

Closing Date:

11/15/2024 11:59 PM Eastern

Pay Grade:

S27

Posting Type:

Open to General Public

Job Announcement

This position includes a signing bonus of $2500 (full-time) for new county hires.

This is an exciting time to work as a part of Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax-An Introduction to Key Concepts video by clicking and visit the One Fairfax webpage

Please note, this job announcement may be used to fill other vacant CPS Social Services Supervisor positions within the Division of Children, Youth and Families (CYF).

ABOUT THE POSITION:The Division of Children, Youth and Families (CYF) of the Department of Family Services (DFS) is seeking a Child Protective Services (CPS) Supervisor to lead a team of Social Services Specialists in the CPS unit. We invite you to learn more about DFS and its Mission, Vision, and Values, by clicking here. Under the general supervision of the Program Manager, this position performs the following duties and responsibilities:

The CPS Supervisor is a leadership position and is accountable for critical decisions that are vital to the protection of children. Provides day-to-day management of a unit of caseworkers (social services specialists) responsible for conducting family assessments, investigations, case management, and intervention to ensure child safety and well-being as well as to stabilize and support families. Work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m., however, evening and/or weekend work as well as being part of an on-call rotation for CPS that includes evening, overnight, weekend, and holiday hours which may require immediate response into the field are required. Click here to watch a short video here and gain more insight about this position.

Duties of the Child Protective Services (CPS) Supervisor:

Directs and monitors staffs case actions related to safety and risk on a daily basisMonitors workloads within the unit and program to advise location of deployment of staffConducts and participates in staffing and consultations with staffSupervises, motivates and trains staff through use of regularly scheduled meetingsEnsures timely contacts is made on all cases and staff are continually assessing child safetyReviews case records to ensure staffs documentation and contacts are entered accurately and timelyReviews and approves submitted safety plans to enhance safety and reduce risk and further maltreatmentReviews cases submitted for closure in accordance with Department policies and proceduresAccompanies staff to family meetings, home visits, and for court processes and/or appearances to model, train and to assure compliance with policy and best practicesProvides instruction, guidance, and support to on all imminent risk situations and intervenes as needed to resolve crises with clientsTrains or ensures staff are trained in policies and procedures and court paperworkEvaluates performance and make appropriate recommendations regarding personnel actionsInterviews, selects, hires, manages, and develops competent staff who can engage, support, and empower families to ensure their safety, permanency, and well-beingReviews, authenticates, and approves staffs time and attendance (T&A) and reimbursementCommunicates with and serve as liaison to social service agencies, local police, local law enforcement agencies, and the courts regarding reports and investigations of child abuse and neglect casesAssists in the development and implementation of appropriate program-related policies and proceduresProvides guidance to staffs about Emergency Removal Order (ERO), Preliminary Protective Order (PPO), CYF Visitation Policy, and other related policies and procedures related to the separation of childrenPrepares for the appeals process for investigations that have been appealed and represents the Department in the appeal processTakes the lead in scheduling staffing/consultations with County Attorneys and other relevant parties when imminent risk remains presentTakes on a leading role in the operation to screen for validity, priority response time, and track assignments of reports received by the CPS hotlineConfers with program leadership when an unresolved safety indicator is present on a casePerforms other duties as assigned to ensure child safety and improve outcomes in familiesKnowledge, Skills, and Abilities:

Knowledge of child protection laws, rules, and regulationsKnowledge of foster care and adoption laws, rules, and regulationsAbility to interview, assess needs, counsel, and refer clients to other resource as neededWorking knowledge of human services programs and protocolWorking knowledge of CPS intake and ongoing processes, procedures, and protocolAbility to provide guidance, supervise and train others; ability to objectively review and appraise the performance and work of othersAbility to understand, interpret and communicate policies and procedures to staffAbility to efficiently plan, schedule and organizeAbility to apply conflict resolution and problem-solving skillsAbility to communicate and work effectively with co-workers, clients, other agencies, and the publicAll Fairfax County Government employees are expected to adhere to the Standards of Conduct. In maintaining a drug free workplace, employees are prohibited from manufacturing, distributing, possessing, using or being under the influence of alcohol or illegal drugs while at work or on county premises.Illustrative Duties

Provides day-to-day guidance and direction to a group of social services specialists

on case related issues, policies and procedures, and agency initiatives;

Ensures acceptable levels of quality and quantity in the delivery of services;

Plans caseloads, assigns cases and reviews case records and reviews and signs off on service plans, case assessments, and other reports which require supervisory review;

Identifies crisis situations and provides intervention as needed to address difficult or dangerous client situations;

Interviews job applicants and makes recommendations for hiring, prepares and conducts formal and informal performance evaluations, and handles performance and discipline issues in a timely manner and in accordance with County personnel policy;

Reviews the work of individual social services specialist and provides feedback and instruction;

Communicates performance expectations; monitors performance and outcomes of staff against the goals and objectives of the program;

Approves and monitors expenditures for client services consistent with the program budget and client outcomes;

Solicits concerns, issues and recommendations from staff regarding programmatic needs and systemic is sues;

Evaluates the effectiveness of policies and procedures and recommends changes;

Holds group and individual conferences with staff to discuss general policies and to interpret related rules, regulations or laws and to assess cases objectively based upon the significant risk factors and to monitor casework progress;

Facilitates open communication between staff and senior management to achieve agency and unit goals;

Plans for and facilitates social services specialists' professional growth and development. Provides staff development including training, mentoring, and encouragement for staff to improve professional skills in order to support access to human services;

Develops and implements ongoing team training plan;

Works with the community to identify families and children needing services and to coordinate these services;

Communicates effectively with social services specialists and senior management regarding the needs of the agency, social services specialist, and clients;

Participates in intra and interagency work groups, supervisors' meetings and special projects;

Provides oversight for required data systems and uses data systems for management of day-to-day work;

Prepares or oversees and presents narrative and statistical reports documenting the

work of the unit and/or in relation to case activity;

Promotes the attainment of agency and individual staff goals related to service access

components (Automatic Call Distribution service levels, case objective outcomes, time studies, silent monitoring, and customer service surveys) through the ongoing monitoring of service requests and subsequent service delivery;

Establishes and maintains ongoing collaborative relationships with public and private providers, community-based groups, and residents to coordinate and integrate services, improve access, and identify community needs and barriers to service delivery;

Participates as a team member in the continuous improvement of the human services access process.Required Knowledge Skills and Abilities

Extensive knowledge of the principles, methods and problems of organization and management;

Extensive knowledge of regulations and guidelines relating to the assigned area of social service specialization;

Thorough knowledge of the principles and practices of social work and casework supervision;

Thorough knowledge of current social service problems and methods/approaches to address them;

Ability to accurately apply, interpret and administer regulations and guidelines relating to the assigned area of social service specialization;

Ability to communicate clearly and concisely, both orally and in writing;

Ability to use automated technology;

Ability to maintain professional ethics and confidentiality of client information;

Ability to establish and maintain effective working relationships with a variety of individuals;

Ability to plan and direct the activities of a group of social service professionals.

Employment Standards

MINIMUM QUALIFICATIONS:Graduation from an accredited four-year college or university with a bachelor's degree; plus four years of increasingly responsible, directly-related professional experience in the social services or human services field. A master's degree in a related field may be substituted for one year of required experience.

CERTIFICATES AND LICENSES REQUIRED:Valid driver's license.

NECESSARY SPECIAL REQUIREMENTS:The appointee to the position must satisfactorily complete a criminal background check, a driving record check, a credit check, and a Child Protective Services check.

PREFERRED QUALIFICATIONS:

Master's degree in social work (MSW) or a related human services degreeAt least three (3) years of experience in child protective servicesAt least three (3) years of experience in child welfare. Child welfare is the continuum of services designed to ensure that children are safe and that families have the necessary support to care for their children successfullyAt least three (3) year of experience in providing supervisionExperience in performing case management services in a child welfare setting (child protective services, foster care, adoption, family prevention, permanency planning, or domestic/sexual violence)

PHYSICAL REQUIREMENTS:Work requires performing tasks with risks of secondary traumatic stress (STS). Ability to navigate through and make decisions in stressful and crisis situations. Sufficiently mobile to travel independently within Fairfax County and Northern Virginia to attend meetings, training, accompany staff to home visits, and court appearances. Ability to communicate clearly and concisely both orally and in writing. Ability to use automated technology. Must be able to operate a motor vehicle and make use of personal vehicle. All duties performed with or without reasonable accommodation.

SELECTION PROCEDURE:Panel interview and may include practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

#LI-RS1

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

Medical/Vision/Dental Insurance CoverageGroup Term Life InsuranceLong Term DisabilityLiveWell ProgramFlexible Spending ProgramsPaid Leave (annual, sick, parental, volunteer activity, and more!)Paid HolidaysContributory Retirement PlanDeferred CompensationEmployee Assistance ProgramEmployees' Child Care CenterCommuter Benefit ProgramContinuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

For additional details please visit the

Non-Merit PositionsNon-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

Medical/Vision/Dental Insurance CoverageFlexible Spending ProgramDeferred Compensation

Temporary: scheduled to work a maximum of 900 hours in a calendar year.

No benefits

01

What is the highest level of education that you have completed?

Less than 12th gradeHigh school diploma or GEDSome collegeAssociate's degreeBachelor's degreeMaster's degreeDoctorate degree

02

Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply.

PsychologySocial workHuman servicesEducationCounselingPublic administrationOther (related field)Other (non-related field)None of the above

03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list the discipline of your degree. If this question does not pertain to you, or you do not have a degree, enter "Not applicable."

04

How many years of full-time equivalent increasingly responsible, directly-related professional social services or human services experience do you have? Note: "Social Work" is defined as an academic discipline and profession that concerns itself with individuals, families, groups and communities in an effort to enhance social functioning and overall well-being.

NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix or more years

05

Do you currently possess a valid driver's license?

YesNo

06

How many years of full-time equivalent professional experience do you have working in the child welfare field?

NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive or more years

07

How many years of full-time equivalent supervisory experience and/or experience reviewing the work of less experienced staff do you have?

NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive or more years

08

How many years of full-time equivalent professional experience to you have working for a governmental local department of social services in the field of Child Protective Services?

NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive or more years

09

Do you have at least two years of full-time equivalent professional social services or human services experience in any of the following areas? Check all that apply.

Adult protective servicesAlcohol and drug servicesChild protective servicesChildren and familiesDomestic violenceEducationFoster careIntellectual disabilitiesMental healthOlder adultsPhysical disabilitiesPreventionSexual assaultNone of the above

10

How many years of full-time equivalent experience do you have working with a diverse multicultural population?

NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive or more years

11

Are you currently working for Fairfax County as a Social Services Specialist or Supervisor?

YesNo

Required Question