Front Range Community College
Bilingual Representative, Admissions
Front Range Community College, Fort Collins, Colorado, us, 80523
Salary:
See Position Description
Location :
Larimer Campus - Fort Collins, CO
Job Type:
Administrator/Professional-Technical Full-Time
Job Number:
202501384
Division:
Student Affairs
Department:
Admissions & Outreach
Opening Date:
09/04/2024
General Summary
Who We Are
With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.
Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek.
One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.
The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.
FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence.
Who You Are
As the Bilingual Admissions Representative, under the guidance of the Assistant Director of Recruitment, you will play a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). With an intentional focus on the Latinx/Hispanic community, this role is responsible for educating prospective students about FRCC's campuses and programs, while actively encouraging them to enroll in the college and guiding them through enrollment steps from application to enrollment in classes through the census reporting date. Employing a diverse range of strategies, you will engage in activities such as participating in college fairs, establishing relationships with high schools and community partners, contributing to community and campus events, facilitating campus tours, conducting individual meetings, and managing a caseload of prospective students from inquiry through enrollment.
This role serves as an ambassador for the college, engaging with prospective students, parents, secondary school counselors, and various stakeholder, both on and off campus. You will offer guidance to prospective applicants throughout the college admissions and enrollment process, as well as provide dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees.
This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses as well as local high schools and community events.
Please note: You need to be a Colorado resident on your first day of employment.
SALARY:
$51,838 - $54,430 annually
BENEFITS:
SELECTION PROCESS:
Position will remain open until filled with a priority deadline of September 25, 2024. This posting may be used to fill multiple or similar positions.
Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Admissions Representative.
Primary Duties
Student Recruitment and Territory Management:Develop relationships with area high schools, community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships.Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities.Develop relationships with Latinx/Hispanic community organizations, high school programs, and employers to increase enrollment of Latinx/Hispanic students at FRCC.Prepare and arrange a schedule of visits and recruitment efforts according to FRCC's recruitment plan.Manage a caseload of prospective students per assigned recruitment territory in guiding them through admissions and enrollment process from inquiry to enrollment.Regularly communicate with prospective students about next steps in application and enrollment process through texts, phone calls, email and other communication methods as designated by department leadership.Connect prospective students to student support resources at FRCC for successful enrollment after admittance to FRCC.Work in partnership with the Assistant Director of Recruitment and Director of Recruitment & Re-engagement regarding high school and community partner engagement.Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, community agency meetings, and businesses.Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups.Assist students with enrollment by helping them complete applications and forms, ensuring documents are accurate and submitted on time and providing guidance on advising, class registration, financial aid and payments.Work with incomplete applicants to assist them in completing their application and enrolling at FRCC.Meet with prospective students visiting campus with regular follow up and tracking in the Client Relation Management System (CRM).Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed.Travel frequently to local area agencies, events, and other campuses.Organize and conduct Information Sessions in English and in Spanish in partnership with Outreach Team colleagues and community partners.Organize Campus Events and Presentations:
Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Campus Preview Days, Open Houses, Spanish Speaking Events, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective adult population.Collect and enter event data using the departmental monthly reporting mechanisms and CRM to document events, inquiries, and enrollment funnel activities.Participate in work group discussions for mapping businesses processes and measuring improvement.Prepare reports that document activities and other information as requested.Assist and participate in collaborative departmental initiatives and programming related to student recruitment, onboarding, enrollment, and student success.Contribute to annual Admissions planning including enrollment practice review and analysis.Assist in the ongoing development and implementation of the FRCC Recruitment Plan to align with the college inclusion work and enhance the diversity of our student body and achieve enrollment goals.Contribute to the development of cutting-edge strategies to recruit students to FRCC.Collaborate with the Director and Assistant Director to understand enrollment data/trends in your assigned territory, evaluate territory visitation and adjust or make improvements as needed.Prepare reports that document activities and other information as requested.
Bilingual Language Support:
Serve as a positive cultural broker for the Spanish speaking community. Provide interpretation services as needed.Serve on campus and community committees related to prospective Latinx/Hispanic students and college promotion, and target population outreach and retention.Support students and families who may identify as undocumented/DACAmented.Serve as a resource for school, community, and internal partners to understand processes for students who are undocumented.Host events and activities in Spanish to support prospective students and their families understand the value of and enroll in college.Assist with the development and maintenance of recruitment materials in Spanish.Required Competencies
Mission, Vision & Values:
Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.Student Centeredness:
Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.Data Usage:
Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.Cultural Self-Awareness:
Examines own beliefs and acknowledges own biases and how they have impacted or may impact the ability to serve students.Cultural Competence:
Recognizes the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Changes approach to reflect the new learning.Equity Mindedness:
Views department operations through an equity lens. Calls attention to processes that lead to inequity in serving students. Understands the College's equity goals and how your role supports FRCC's ability to achieve those goals.Operational Planning:
Understands the college's various strategic plans and how your work supports each of them. Understands the department's expectations to find proactive ways to support the goals of the department.Leading from the Middle:
Leads from your position by not only closely examine your responsibilities for the department, but also in bringing forward ideas to your supervisor the college should consider to be more student centered.Team Building:
Participates in team building exercises and strives to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.Collaboration:
Works with colleagues across departments to further student engagement.Qualifications
Required Education/Training & Work Experience
Associate's degree and two (2) years' demonstrated experience in admissions, recruitment, retention or a combination of experiences.OR
Bachelor's degree and demonstrated experience with enrollment services in admissions, recruitment or retention.AND
Experience working with diverse populations and cultures.Professional working proficiency to read, write, and speak bilingual English and Spanish.Must be able to work a flexible schedule including occasional evenings and weekends.
Welcoming. Respectful. Inclusive. Together, we are FRCC.
Benefit-Eligible Employees
Group Health BenefitsIf you are an APT, staff, or faculty and are scheduled to work at least 30 hours per week, you are eligible for benefits on the first day you officially begin active employment. FRCC offers a variety of family-friendly benefits designed to support your physical, emotional and financial health, including:
Medical, dental and vision insuranceFlexible Spending Accounts for Medical and Dependent CareLife, AD&D and Disability InsurancePaid Time OffPaid Community or School Volunteer LeaveLeave of Absence OptionsCollege Invest 529Additional information regarding benefits can be found at
RetirementFRCC employees contribute to , which provides retirement and other benefits to employees of more than 500 government agencies and public entities in the state of Colorado. PERA is the 21st largest public pension plan in the United States and is a substitute for Social Security; FRCC employees do not contribute to Social Security. PERA eligible employees are required to contribute a fixed percentage of their salary to the pension. Student employees are not eligible to participate in PERA.
FRCC and the State of Colorado also offer three tax-deferred supplemental investment plans, including 401(k), 403(b) and 457 plans.
Tuition ReimbursementEducation and the success of you and your dependents is a priority at Front Range Community College. We encourage you to develop job skills and abilities which will benefit you as well as our College. Eligible employees, their eligible dependents, and domestic partners may enroll in credit courses at any of the 13 system community colleges.
Professional Development OpportunitiesFRCC offers a variety of professional development opportunities to create possibilities for your career and life. We are building a learning community where you can work with diverse individuals, explore new ways of thinking and expand your capabilities.
Flexible Work ArrangementsFront Range offers a variety of flexible work arrangements based on departments and positions. Please ask if this is an opportunity for this role.
Employee Assistance ProgramOur employee assistance program (EAP) services are available to you and your household members at no cost through the Colorado State Employee Assistance Program (C-SEAP). These confidential services offered to support the wellbeing of both you and your family members include counseling, professional coaching, webinars, mediation, financial assistance, and more. For more information, please visit .
BenefitHubAs a State of Colorado employee, you will have access to the BenefitHub website where you will find a variety of local and national discounts.
See Position Description
Location :
Larimer Campus - Fort Collins, CO
Job Type:
Administrator/Professional-Technical Full-Time
Job Number:
202501384
Division:
Student Affairs
Department:
Admissions & Outreach
Opening Date:
09/04/2024
General Summary
Who We Are
With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.
Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek.
One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.
The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.
FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence.
Who You Are
As the Bilingual Admissions Representative, under the guidance of the Assistant Director of Recruitment, you will play a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). With an intentional focus on the Latinx/Hispanic community, this role is responsible for educating prospective students about FRCC's campuses and programs, while actively encouraging them to enroll in the college and guiding them through enrollment steps from application to enrollment in classes through the census reporting date. Employing a diverse range of strategies, you will engage in activities such as participating in college fairs, establishing relationships with high schools and community partners, contributing to community and campus events, facilitating campus tours, conducting individual meetings, and managing a caseload of prospective students from inquiry through enrollment.
This role serves as an ambassador for the college, engaging with prospective students, parents, secondary school counselors, and various stakeholder, both on and off campus. You will offer guidance to prospective applicants throughout the college admissions and enrollment process, as well as provide dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees.
This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses as well as local high schools and community events.
Please note: You need to be a Colorado resident on your first day of employment.
SALARY:
$51,838 - $54,430 annually
BENEFITS:
SELECTION PROCESS:
Position will remain open until filled with a priority deadline of September 25, 2024. This posting may be used to fill multiple or similar positions.
Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Admissions Representative.
Primary Duties
Student Recruitment and Territory Management:Develop relationships with area high schools, community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships.Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities.Develop relationships with Latinx/Hispanic community organizations, high school programs, and employers to increase enrollment of Latinx/Hispanic students at FRCC.Prepare and arrange a schedule of visits and recruitment efforts according to FRCC's recruitment plan.Manage a caseload of prospective students per assigned recruitment territory in guiding them through admissions and enrollment process from inquiry to enrollment.Regularly communicate with prospective students about next steps in application and enrollment process through texts, phone calls, email and other communication methods as designated by department leadership.Connect prospective students to student support resources at FRCC for successful enrollment after admittance to FRCC.Work in partnership with the Assistant Director of Recruitment and Director of Recruitment & Re-engagement regarding high school and community partner engagement.Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, community agency meetings, and businesses.Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups.Assist students with enrollment by helping them complete applications and forms, ensuring documents are accurate and submitted on time and providing guidance on advising, class registration, financial aid and payments.Work with incomplete applicants to assist them in completing their application and enrolling at FRCC.Meet with prospective students visiting campus with regular follow up and tracking in the Client Relation Management System (CRM).Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed.Travel frequently to local area agencies, events, and other campuses.Organize and conduct Information Sessions in English and in Spanish in partnership with Outreach Team colleagues and community partners.Organize Campus Events and Presentations:
Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Campus Preview Days, Open Houses, Spanish Speaking Events, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective adult population.Collect and enter event data using the departmental monthly reporting mechanisms and CRM to document events, inquiries, and enrollment funnel activities.Participate in work group discussions for mapping businesses processes and measuring improvement.Prepare reports that document activities and other information as requested.Assist and participate in collaborative departmental initiatives and programming related to student recruitment, onboarding, enrollment, and student success.Contribute to annual Admissions planning including enrollment practice review and analysis.Assist in the ongoing development and implementation of the FRCC Recruitment Plan to align with the college inclusion work and enhance the diversity of our student body and achieve enrollment goals.Contribute to the development of cutting-edge strategies to recruit students to FRCC.Collaborate with the Director and Assistant Director to understand enrollment data/trends in your assigned territory, evaluate territory visitation and adjust or make improvements as needed.Prepare reports that document activities and other information as requested.
Bilingual Language Support:
Serve as a positive cultural broker for the Spanish speaking community. Provide interpretation services as needed.Serve on campus and community committees related to prospective Latinx/Hispanic students and college promotion, and target population outreach and retention.Support students and families who may identify as undocumented/DACAmented.Serve as a resource for school, community, and internal partners to understand processes for students who are undocumented.Host events and activities in Spanish to support prospective students and their families understand the value of and enroll in college.Assist with the development and maintenance of recruitment materials in Spanish.Required Competencies
Mission, Vision & Values:
Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.Student Centeredness:
Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.Data Usage:
Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.Cultural Self-Awareness:
Examines own beliefs and acknowledges own biases and how they have impacted or may impact the ability to serve students.Cultural Competence:
Recognizes the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Changes approach to reflect the new learning.Equity Mindedness:
Views department operations through an equity lens. Calls attention to processes that lead to inequity in serving students. Understands the College's equity goals and how your role supports FRCC's ability to achieve those goals.Operational Planning:
Understands the college's various strategic plans and how your work supports each of them. Understands the department's expectations to find proactive ways to support the goals of the department.Leading from the Middle:
Leads from your position by not only closely examine your responsibilities for the department, but also in bringing forward ideas to your supervisor the college should consider to be more student centered.Team Building:
Participates in team building exercises and strives to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.Collaboration:
Works with colleagues across departments to further student engagement.Qualifications
Required Education/Training & Work Experience
Associate's degree and two (2) years' demonstrated experience in admissions, recruitment, retention or a combination of experiences.OR
Bachelor's degree and demonstrated experience with enrollment services in admissions, recruitment or retention.AND
Experience working with diverse populations and cultures.Professional working proficiency to read, write, and speak bilingual English and Spanish.Must be able to work a flexible schedule including occasional evenings and weekends.
Welcoming. Respectful. Inclusive. Together, we are FRCC.
Benefit-Eligible Employees
Group Health BenefitsIf you are an APT, staff, or faculty and are scheduled to work at least 30 hours per week, you are eligible for benefits on the first day you officially begin active employment. FRCC offers a variety of family-friendly benefits designed to support your physical, emotional and financial health, including:
Medical, dental and vision insuranceFlexible Spending Accounts for Medical and Dependent CareLife, AD&D and Disability InsurancePaid Time OffPaid Community or School Volunteer LeaveLeave of Absence OptionsCollege Invest 529Additional information regarding benefits can be found at
RetirementFRCC employees contribute to , which provides retirement and other benefits to employees of more than 500 government agencies and public entities in the state of Colorado. PERA is the 21st largest public pension plan in the United States and is a substitute for Social Security; FRCC employees do not contribute to Social Security. PERA eligible employees are required to contribute a fixed percentage of their salary to the pension. Student employees are not eligible to participate in PERA.
FRCC and the State of Colorado also offer three tax-deferred supplemental investment plans, including 401(k), 403(b) and 457 plans.
Tuition ReimbursementEducation and the success of you and your dependents is a priority at Front Range Community College. We encourage you to develop job skills and abilities which will benefit you as well as our College. Eligible employees, their eligible dependents, and domestic partners may enroll in credit courses at any of the 13 system community colleges.
Professional Development OpportunitiesFRCC offers a variety of professional development opportunities to create possibilities for your career and life. We are building a learning community where you can work with diverse individuals, explore new ways of thinking and expand your capabilities.
Flexible Work ArrangementsFront Range offers a variety of flexible work arrangements based on departments and positions. Please ask if this is an opportunity for this role.
Employee Assistance ProgramOur employee assistance program (EAP) services are available to you and your household members at no cost through the Colorado State Employee Assistance Program (C-SEAP). These confidential services offered to support the wellbeing of both you and your family members include counseling, professional coaching, webinars, mediation, financial assistance, and more. For more information, please visit .
BenefitHubAs a State of Colorado employee, you will have access to the BenefitHub website where you will find a variety of local and national discounts.