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Motion Recruitment

IT Help Desk

Motion Recruitment, Dallas, Texas, United States, 75215


One of the nation's top performing labor broker companies are looking to bring on a Support technician to their growing team. This company's mission is to provide expertise of installation services that include improvements in products such as doors, windows, siding, and kitchen appliances.

They are looking for a Help Desk technician to join their team as they recently promoted someone upward. Ideally looking for someone who can help with Tier 1 and some 2 support. Most of the users will be internal based, with some external. They are a Windows environment, so you will be working with MS Suite, Active Directory (setting up UN and PW), O365, and Outlook.

This is slated as a 6-month contract-to-hire role. Pay rate is between $18-20/hr, with a conversation salary around $38-40K. This will be onsite in Grand Prairie, with some wfh flex from time to time.

Required Skills & ExperienceHigh School Degree or equivalent preferredCustomer service experience in a call center environmentHelp desk or technical support experience preferredKnowledge and experience of troubleshooting Office 365 applicationsAbility to install and troubleshoot softwareAbility to configure and support internet browsersMobile application support experienceMicrosoft Office Products knowledgeDesired Skills & Experience

Certifications in Microsoft O365 or AzureGood written and oral communication skillsAbility to work in team environmentsThe Offer

Salary will be around $18-20/hr.You will receive the following benefits:

Medical InsuranceDental BenefitsVision Benefits2 weeks paid PTO401(k) 5% matchApplicants must be currently authorized to work in the United States on a full-time basis now and in the future

You will receive the following benefits:Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by:

Evan Coldwell

Specialization:

Technical Support