Motion Recruitment
IT Help Desk
Motion Recruitment, Irving, Texas, United States, 75084
One of the nation's top performing labor broker companies, strives in installing services for retailers and manufacturing companies. They are looking to bring on a Support technician to their growing team. This company's mission is to provide expertise of installation services that include improvements in products such as doors, windows, siding, and kitchen appliances.
This role is responsible for supporting Tier 1 and Tier 2 ticket and issues. Along with supporting service incidents while using the appropriate ticketing systems. The ideal candidate will have a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft.
This position is Contract-to-hire, onsite 3-4 days a week with 1-2 remote, and located in Irving, TX. Hourly range around $20-25/hr.
Required Skills & ExperienceHigh School Degree or equivalent preferredCustomer service experience in a call center environmentHelp desk or technical support experience preferredKnowledge and experience of troubleshooting Office 365 applicationsAbility to install and troubleshoot softwareAbility to configure and support internet browsersMobile application support experienceMicrosoft Office Products knowledgeDesired Skills & Experience
Certifications in Microsoft O365 or AzureGood written and oral communication skillsAbility to work in team environmentsThe Offer
Salary will be around $20-25/hr.You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Jay Aguiar
Specialization:
Technical Support
This role is responsible for supporting Tier 1 and Tier 2 ticket and issues. Along with supporting service incidents while using the appropriate ticketing systems. The ideal candidate will have a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft.
This position is Contract-to-hire, onsite 3-4 days a week with 1-2 remote, and located in Irving, TX. Hourly range around $20-25/hr.
Required Skills & ExperienceHigh School Degree or equivalent preferredCustomer service experience in a call center environmentHelp desk or technical support experience preferredKnowledge and experience of troubleshooting Office 365 applicationsAbility to install and troubleshoot softwareAbility to configure and support internet browsersMobile application support experienceMicrosoft Office Products knowledgeDesired Skills & Experience
Certifications in Microsoft O365 or AzureGood written and oral communication skillsAbility to work in team environmentsThe Offer
Salary will be around $20-25/hr.You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by:
Jay Aguiar
Specialization:
Technical Support