Primecare Community Health
Centralized Scheduler
Primecare Community Health, Chicago, Illinois, United States, 60614
Position Summary
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The Centralized Scheduler promptly answers phone calls from patients, schedules appointments, and verifies patient information, including demographics, insurance, and preferred provider.
Duties and Responsibilities
Complete scheduling and documentation accurately and consistently in an electronic medical record (Athena)Verifiy and update patient’s demographic information by asking current phone, address, insurance, and emergency contact informationConfirm patient’s PCP and ensure that continuity of care is maintainedAdhere to HIPPA and confidentiality requirementsProvide patients with accurate information, including appointment time, necessary arrival time, and any special requirements related to the visitComplete reminder calls for appointmentsScheduling staff are expected to work a minimum of one (1) Saturday every four (4) weeks
Required Knowledge, Experience, or Licensure/Registration
Demonstrated computer knowledge requiredPrior experience in a healthcare setting and utilizing an electronic medical record strongly preferredBilingual in English/Spanish or English/PolishExcellent communication, interpersonal, and customer service skills
Benefits
27 days of PTO each year, accrued each pay period3 personal days1 floating holiday7 paid holidaysMedical/Dental/Vision coverage available the 1st of the month following 30 daysCompany-paid life, short-term disability, and long-term disability coverageDiscretionary 403(b) match and profit sharing after meeting service requirementsFlexible spending accountsAccident & critical illness coveragePet insurance
Salary
All wages are based on relevant years of experience. The minimum rate is the wage that someone without scheduling or customer service experience will earn.
COVID vaccinations are a requirement for PrimeCare Community Health. Proof of full vaccination is required prior to the start date of employment.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The Centralized Scheduler promptly answers phone calls from patients, schedules appointments, and verifies patient information, including demographics, insurance, and preferred provider.
Duties and Responsibilities
Complete scheduling and documentation accurately and consistently in an electronic medical record (Athena)Verifiy and update patient’s demographic information by asking current phone, address, insurance, and emergency contact informationConfirm patient’s PCP and ensure that continuity of care is maintainedAdhere to HIPPA and confidentiality requirementsProvide patients with accurate information, including appointment time, necessary arrival time, and any special requirements related to the visitComplete reminder calls for appointmentsScheduling staff are expected to work a minimum of one (1) Saturday every four (4) weeks
Required Knowledge, Experience, or Licensure/Registration
Demonstrated computer knowledge requiredPrior experience in a healthcare setting and utilizing an electronic medical record strongly preferredBilingual in English/Spanish or English/PolishExcellent communication, interpersonal, and customer service skills
Benefits
27 days of PTO each year, accrued each pay period3 personal days1 floating holiday7 paid holidaysMedical/Dental/Vision coverage available the 1st of the month following 30 daysCompany-paid life, short-term disability, and long-term disability coverageDiscretionary 403(b) match and profit sharing after meeting service requirementsFlexible spending accountsAccident & critical illness coveragePet insurance
Salary
All wages are based on relevant years of experience. The minimum rate is the wage that someone without scheduling or customer service experience will earn.
COVID vaccinations are a requirement for PrimeCare Community Health. Proof of full vaccination is required prior to the start date of employment.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.