Business Analyst

Job Description Job Title Position Title: Business Process Analyst Location: Fisher Building Salary: $76, 484 - $103,799 Reports to: Deputy Executive Director of Data Services Bargaining Unit: N/A Benefits Eligible: Yes Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week) Position Summary: As a significant member of the District's Data Services department, the Business Analyst works with the Deputy Executive Director and members of the team to ensure that continuous improvement and continuous development of data solutions aligns to the needs of school and central office end users. The Business Analyst will be responsible for understanding the end user's needs through proactive engagement, and then following a structured process to translate those needs into business requirement specifications that are used by the team to create extensible and scalable solutions. We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of students, parents, administrators, teachers, and employees. The Data Services department manages the long-term data strategy of the District, which includes: Creating user-friendly reporting solutions that deliver actionable data to stakeholders to improve outcomes and performance; Building and maintaining business intelligence for reporting on the central work of school improvement Navigating complex data problems and implementing solutions to improve data governance across the organization, empowering analysts and researchers to pull data and answer questions accurately and efficiently; Warehousing the data into infrastructure that sustainably stores district data for decades to come and enables security and proper access. Minimum Qualifications: Education: Bachelor's degree, with preferred focus in an information technology field, e.g., Computer Science, Information Sciences, Information Systems, and/or technical or equivalent experience in a related field Experience: 3 or more years of full-time work experience in business analysis with an emphasis on student information systems (such as PowerSchool) and/or ERP systems The ideal candidate will have most or all the following professional experiences and competencies: Essential Experiences and Competencies: Experience working in or with an urban public school district Experience working with end users to gather requirements and build technical solutions from concept to implementation Ability to translate business requirements into business rules definitions and analytical reporting tools Ability to think conceptually using strong analytical skills and distill complex technical information into clear business language Exceptional interpersonal skills to interact with a diverse set of stakeholder groups Ability to communicate effectively to executive-level staff and department leaders across functional areas Proven ability to effectively project manage multiple projects against established milestones and deliverables Comfort working in a fast-paced and ambiguous environment, with an ability to prioritize work and context-shift quickly Strong writing skills and experience with technical writing and documentation Preferred Qualifications Familiarity with database concepts, cloud data solutions, and data visualizations Certified Scrum Master, or experience working in agile project management (Scrum methodology) and advocating for agile principles within an organization Essential Functions: Lead requirement gathering and relationship management with local stakeholders - specifically bridging relationships between technical and non-technical project members (principals, administrators, district teams, etc.) Act as product owner on key department deliverables: DataCom dashboard suite, School Grades (the District's school performance evaluation tool), and school-based role-specific dashboards Monitor how data solutions are meeting users' existing and future needs, and promote elegant and sustainable development that supports multiple business areas Analyze and decompose relevant business processes, understanding delivery dates and delineation of roles and responsibilities Develop and maintain documentation for business rules and system changes to ensure continuity and ease of use Provide ongoing training and support to users on the new systems and dashboards to ensure effective adoption and utilization Manage communications strategy related to solution delivery Translate requirements specifications into user stories that define the success criteria for developers to create and test Facilitate team members in design thinking process to develop extensible and scalable solutions that are centered around the needs of the end user Ensure that proposed test solutions cover all aspects of delivered business specification and support with planning and execution of unit, integration, and acceptance testing Demonstrate an effective approach to team¿building including clarity of purpose and shared responsibility, valuing, soliciting, and integrating team members' different perspectives Lead cross-functional teams in periodic review sessions to iteratively improve data solutions Perform other duties as assigned by manager Security Clearance: Internal Applicants If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check. External Applicants In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire. Method of Application: Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897. DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.