Dispatcher

**Radiant Plumbing & Air Conditioning: **We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the ‘go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a Radiant hero today!

The Good Stuff:

Medical, Dental, Vision (Free medical plan option for employee)

PTO, Paid Holidays, Paid Parental Leave

401k with 4% company match

$20-22/hr

Company provided laptop, monitor, and headset

Job Duties:

Organize & coordinate daily schedules based on

call priority

&

technician ability

Dispatch & debrief our technicians

Monitor performance of service techs

Communicate with customers in a timely & effective manner

Understand sales goals & hold team accountable

What you need:

HS Diploma or GED

1+ year of dispatch experience, preferably dispatching technicians

Proficiency with Microsoft Office or Google Suite

Preferred experience using a Customer Service Software such as Service Titan

High ability to multi-task and switch tasks quickly

Excellent organizational skills