Medtronic
Senior HR Director, Global Service & Repair
Medtronic, Minneapolis, Minnesota, United States, 55400
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Senior Human Resources Director, or Human Resources Business Partner (HRBP), provides strategic HR support to the Global Service & Repair (S&R) leader and team. The HRBP works with S&R leaders to:
Develop the talent strategy needed to support the business or function;
Leverage the capabilities of our HR Centers of Expertise (COE); and
Execute against the talent strategy and drive business results.
The HRBP needs to deeply understand the business, be aligned on its strategic direction and serve as an advisor to the leaders. They will also ensure the organization is aligned to achieve S&R goals and KPIs and our Medtronic Mission.
The HRBP also supports the HR service delivery model by collaborating with other HRBPs, HR COEs and AskHR resources to advance our commitment to deliver a “consistent standard of care” to every employee and ensure that the HR COEs have the information, guidance, and feedback needed to ensure capabilities that support talent strategy. The HRBP will partner with the COEs to ensure effective execution of programs and initiatives in talent acquisition, culture change, diversity and inclusion, performance management, talent management and development, employee relations, total rewards and recognition, change management, and organization effectiveness.
This is the opportunity to influence the executive research, sourcing and hiring landscape at Medtronic. You will lead and define innovative ways to raise the bar on how Medtronic sources and recruits external executive talent.
More importantly, you will join a culture of collaboration and innovation as we work to make a lasting impact by helping to bring the next generation of life-changing medical technology to patients worldwide . Showcase your expertise to a global leader in medical technology and healthcare solutions. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
Position Responsibilities
Change Management / Organization Leadership:
Develop a strong knowledge of S&R and how it supports the broader enterprise.
Lead organization transformation and partner with leaders to elevate the performance of the business
Design strategic initiatives to ensure organizational effectiveness.
Provide strategic leadership to ensure effective organization design, structure and staffing models.
Drive organizational health, engagement, inclusion, Diversity & Equity and culture initiatives
Talent Management / Development:
Partner with Talent Management COE to develop talent strategies that drive business impact and outcomes
Partner with business leader and LT to engage in regular talent reviews, organization reviews, career development planning, performance reviews, strategic workforce planning, etc.
Identify and plan for future talent needs, while developing the talent pipeline. Strengthen succession planning and talent readiness.
Drive progress toward Inclusion, Diversity and Equity aspirations and ensure diversity of talent
Consult with leaders on training and development needs within their teams. Partner with L&D COE partners to develop and implement meaningful learning and career pathways for employees.
Talent Acquisition:
Partner with the Talent Acquisition COE to effectively develop strategies to recruit and fill open positions and future talent needs with superior talent, while ensuring a diversity of talent for each open position.
Support client groups in effectively identifying and planning for future talent needs and continually upgrading the talent we bring into the organization.
Work to build internal bench strength in client organizations so that we have ―the right talent, at the right place, at the right time.
Employee Relations:
Partner with the Employee Relations COE and leadership to anticipate, identify and facilitate resolution of employee relations issues.
Counsel Executives consistent with Medtronic policies/practices, legal considerations, and company priorities—advocating both company and employee concerns.
Total Rewards Management:
Partner with the Total Rewards COE to effectively implement and communicate Medtronic compensation and benefits programs to successfully attract, motivate and retain employees.
Assist in identifying and developing innovative incentive/reward systems which address the unique needs of their client organizations.
Ensure clear differentiation of performance in rewards and recognition.
Other:
Participate in benchmarking and best practices research as it applies to S&R, our competition and Medtronic business overall.
Provide leadership and/or serve as representation on Global Commercial Transformation & Operations and/or Medtronic committees or task forces.
Manage/participate on key projects and initiatives as required.
Minimum Qualifications “Must Have”
Bachelor’s degree and 10+ years of progressive experience in Human Resources
Preferred Qualifications “Nice to Have”
Master’s degree in Business, I/O Psychology or Human Resources
Previous HR leadership roles in a high-growth, fast-paced business.
Experience in organizational transformation HR leadership role
Experience in HR strategy development and execution.
Experience in developing and implementing large-scale change initiatives.
Experience in a global, matrix management structure.
Proficient with HRIS (Workday, PeopleSoft preferred), database, spreadsheet, presentation and word processing software.
Strong business acumen: Good business sense and judgement reflected in key decisions made
Problem solving: Well-honed analytical and problem-solving skills. Creative, risk-taking and results oriented mindset
Influencing: Communicates with impact. Uses tailored communication and creates authentic and trusting relationships to influence clients, especially related to organizational planning & design. Confidence in own ideas as demonstrated by external conference speaking engagements, published articles, participation in panel discussions, industry association work, or teaching
Consulting: Strong coaching, consulting and facilitation skills
Leadership: Demonstrated ability to accomplish work through others, including leading project teams. Demonstrated experience in initiating and leading change, including modeling the importance, motivating others, managing the key drivers of change, and overcoming obstacles
Self-Management: Self-directed work style, able to work autonomously with minimal direction and deliver results with customer service skills, action-oriented, operates with sense of urgency. Demonstrated ability to prioritize and manage multiple projects simultaneously
Flexible: Demonstrated career flexibility and adaptation skills (e.g., successful industry or company changes with minimal learning curve; cross-cultural experience and flexibility if dictated by scope of organization); and
Collaborative: Reaches across boundaries internally and externally to develop and extensive network of partnerships. Experience in a global, matrix management structure, and working with a virtual workforce. Ability to manage a complex set of stakeholders.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
We look for strategic, results-oriented colleagues who have a clear vision of where we are going and how to get there, bold inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers.
Our Commitment
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive plan. Learn more about our benefits Medtronic Incentive Plans (MIP).
The provided base salary range is used nationally in the United States (except in Puerto Rico). Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, experience, etc.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$206,400.00 - $309,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).This position is eligible for an annual long-term incentive plan.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
Welcome to our new Careers Site!
If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email AskHR@medtronic.com
To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
A Day in the Life
The Senior Human Resources Director, or Human Resources Business Partner (HRBP), provides strategic HR support to the Global Service & Repair (S&R) leader and team. The HRBP works with S&R leaders to:
Develop the talent strategy needed to support the business or function;
Leverage the capabilities of our HR Centers of Expertise (COE); and
Execute against the talent strategy and drive business results.
The HRBP needs to deeply understand the business, be aligned on its strategic direction and serve as an advisor to the leaders. They will also ensure the organization is aligned to achieve S&R goals and KPIs and our Medtronic Mission.
The HRBP also supports the HR service delivery model by collaborating with other HRBPs, HR COEs and AskHR resources to advance our commitment to deliver a “consistent standard of care” to every employee and ensure that the HR COEs have the information, guidance, and feedback needed to ensure capabilities that support talent strategy. The HRBP will partner with the COEs to ensure effective execution of programs and initiatives in talent acquisition, culture change, diversity and inclusion, performance management, talent management and development, employee relations, total rewards and recognition, change management, and organization effectiveness.
This is the opportunity to influence the executive research, sourcing and hiring landscape at Medtronic. You will lead and define innovative ways to raise the bar on how Medtronic sources and recruits external executive talent.
More importantly, you will join a culture of collaboration and innovation as we work to make a lasting impact by helping to bring the next generation of life-changing medical technology to patients worldwide . Showcase your expertise to a global leader in medical technology and healthcare solutions. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
Position Responsibilities
Change Management / Organization Leadership:
Develop a strong knowledge of S&R and how it supports the broader enterprise.
Lead organization transformation and partner with leaders to elevate the performance of the business
Design strategic initiatives to ensure organizational effectiveness.
Provide strategic leadership to ensure effective organization design, structure and staffing models.
Drive organizational health, engagement, inclusion, Diversity & Equity and culture initiatives
Talent Management / Development:
Partner with Talent Management COE to develop talent strategies that drive business impact and outcomes
Partner with business leader and LT to engage in regular talent reviews, organization reviews, career development planning, performance reviews, strategic workforce planning, etc.
Identify and plan for future talent needs, while developing the talent pipeline. Strengthen succession planning and talent readiness.
Drive progress toward Inclusion, Diversity and Equity aspirations and ensure diversity of talent
Consult with leaders on training and development needs within their teams. Partner with L&D COE partners to develop and implement meaningful learning and career pathways for employees.
Talent Acquisition:
Partner with the Talent Acquisition COE to effectively develop strategies to recruit and fill open positions and future talent needs with superior talent, while ensuring a diversity of talent for each open position.
Support client groups in effectively identifying and planning for future talent needs and continually upgrading the talent we bring into the organization.
Work to build internal bench strength in client organizations so that we have ―the right talent, at the right place, at the right time.
Employee Relations:
Partner with the Employee Relations COE and leadership to anticipate, identify and facilitate resolution of employee relations issues.
Counsel Executives consistent with Medtronic policies/practices, legal considerations, and company priorities—advocating both company and employee concerns.
Total Rewards Management:
Partner with the Total Rewards COE to effectively implement and communicate Medtronic compensation and benefits programs to successfully attract, motivate and retain employees.
Assist in identifying and developing innovative incentive/reward systems which address the unique needs of their client organizations.
Ensure clear differentiation of performance in rewards and recognition.
Other:
Participate in benchmarking and best practices research as it applies to S&R, our competition and Medtronic business overall.
Provide leadership and/or serve as representation on Global Commercial Transformation & Operations and/or Medtronic committees or task forces.
Manage/participate on key projects and initiatives as required.
Minimum Qualifications “Must Have”
Bachelor’s degree and 10+ years of progressive experience in Human Resources
Preferred Qualifications “Nice to Have”
Master’s degree in Business, I/O Psychology or Human Resources
Previous HR leadership roles in a high-growth, fast-paced business.
Experience in organizational transformation HR leadership role
Experience in HR strategy development and execution.
Experience in developing and implementing large-scale change initiatives.
Experience in a global, matrix management structure.
Proficient with HRIS (Workday, PeopleSoft preferred), database, spreadsheet, presentation and word processing software.
Strong business acumen: Good business sense and judgement reflected in key decisions made
Problem solving: Well-honed analytical and problem-solving skills. Creative, risk-taking and results oriented mindset
Influencing: Communicates with impact. Uses tailored communication and creates authentic and trusting relationships to influence clients, especially related to organizational planning & design. Confidence in own ideas as demonstrated by external conference speaking engagements, published articles, participation in panel discussions, industry association work, or teaching
Consulting: Strong coaching, consulting and facilitation skills
Leadership: Demonstrated ability to accomplish work through others, including leading project teams. Demonstrated experience in initiating and leading change, including modeling the importance, motivating others, managing the key drivers of change, and overcoming obstacles
Self-Management: Self-directed work style, able to work autonomously with minimal direction and deliver results with customer service skills, action-oriented, operates with sense of urgency. Demonstrated ability to prioritize and manage multiple projects simultaneously
Flexible: Demonstrated career flexibility and adaptation skills (e.g., successful industry or company changes with minimal learning curve; cross-cultural experience and flexibility if dictated by scope of organization); and
Collaborative: Reaches across boundaries internally and externally to develop and extensive network of partnerships. Experience in a global, matrix management structure, and working with a virtual workforce. Ability to manage a complex set of stakeholders.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
We look for strategic, results-oriented colleagues who have a clear vision of where we are going and how to get there, bold inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers.
Our Commitment
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive plan. Learn more about our benefits Medtronic Incentive Plans (MIP).
The provided base salary range is used nationally in the United States (except in Puerto Rico). Base pay is based on numerous factors and may vary depending on job-related knowledge, skills, experience, etc.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$206,400.00 - $309,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).This position is eligible for an annual long-term incentive plan.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
Welcome to our new Careers Site!
If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email AskHR@medtronic.com
To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com