Information Technology Co-Op (Spring 2025)

Company thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC. For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence. Your responsibilities Technical Support: Assist employees with hardware, software, and network-related issues on Bilstein-owned equipment. Ticket Management: Enter and update tickets in the Service Desk with detailed and accurate information. Troubleshooting: Diagnose and resolve general computer problems, determining whether issues are related to hardware, software, or user errors. Documentation: Document solutions and resolutions to issues for future reference and knowledge sharing. Support New Applications: Learn and support new software applications as they are introduced to the organization. Additional Duties: Perform other related tasks and duties as assigned by the IT department. Your profile This position does not provide relocation assistance or housing allowance. Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic understanding of reading, writing, arithmetic, and computer skills. Familiarity with standard office applications such as MS Office Suite and MS Windows 10 and 11. Intermediate computer skills with the ability to troubleshoot general computer problems. Ability to quickly learn and support new software applications. Strong problem-solving skills and a detail-oriented approach to resolving technical issues. Good communication skills for providing clear and effective support to employees. Willingness to perform additional tasks as needed to support the IT team. Your benefits Contact We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team! Notices: If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection thyssenkrupp Notice of Fraudulent Job Offers thyssenkrupp Bilstein of America is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law. Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us at recruitingaccomodation@thyssenkrupp.com