GBS Solutions
Nuvolo Application Administrator
GBS Solutions, Gaithersburg, Maryland, us, 20883
We are actively recruiting for a Nuvolo Application Administrator. GBS offers Medical, Dental, Vision, 401k and 401k Match, STD, LTD and Life Insurance with Accidental Death and Dismemberment, Voluntary Life Insurance with Accidental Death and Dismemberment and Paid Time Off.
GBS is looking for a Nuvolo Application Administrator to support the National Institute of Standards and Technology (NIST) Business Operations Office (BOO). The successful candidate will be responsible for the day-to-day administration and ongoing maintenance of Nuvolo in the NIST ServiceNow environment.
Public Trust Clearance Required.
Job Functions
Support integrations, troubleshooting, product updates, and testing for platform and integration updates
Work closely with the Office of Information System Management (OISM) Nuvolo developers and ServiceNow Platform team
Support reporting and dashboards in addition to contributing to the development and maintenance of technical and process documentation
Evaluate, coordinate, and assist with installation and testing of vendor updates and new releases while maintaining system integrity and availability across development, test, and production environments
Stay abreast of new features and functionality, playing a key role in driving continual improvement, platform expansion, and adoption
Experience Requirements
Strong ServiceNow background and technical capabilitySkills and Abilities
Able to train staff and keep training materials current:
Train the Trainer
ELM creation and editing
Education / Certification Requirements
Baseline Training (recommended)
ServiceNow-
Fundamentals (prerequisite for CSA)
Certified System Administrator (CSA) Certification
System Administration Advanced
Now Support Administrator
Information Technology Infrastructure Library (ITIL) v4 Foundation Certification (link)
Specific Technical Training
Facilities Management
Nuvolo Foundation Training
Connected Workplace - Facility Asset Management
Facilities Asset Management for Administrators
Optional ServiceNow Courses
Certified System Administrator (CSA) Test Prep
Scripting in ServiceNow Fundamentals
Application Development Fundamentals
Automated Test Framework (ATF) Essentials
Bachelor's Degree (BA or BS)
Must have or be able to obtain a Public Trust security clearance
A background check will be required.
GBS is looking for a Nuvolo Application Administrator to support the National Institute of Standards and Technology (NIST) Business Operations Office (BOO). The successful candidate will be responsible for the day-to-day administration and ongoing maintenance of Nuvolo in the NIST ServiceNow environment.
Public Trust Clearance Required.
Job Functions
Support integrations, troubleshooting, product updates, and testing for platform and integration updates
Work closely with the Office of Information System Management (OISM) Nuvolo developers and ServiceNow Platform team
Support reporting and dashboards in addition to contributing to the development and maintenance of technical and process documentation
Evaluate, coordinate, and assist with installation and testing of vendor updates and new releases while maintaining system integrity and availability across development, test, and production environments
Stay abreast of new features and functionality, playing a key role in driving continual improvement, platform expansion, and adoption
Experience Requirements
Strong ServiceNow background and technical capabilitySkills and Abilities
Able to train staff and keep training materials current:
Train the Trainer
ELM creation and editing
Education / Certification Requirements
Baseline Training (recommended)
ServiceNow-
Fundamentals (prerequisite for CSA)
Certified System Administrator (CSA) Certification
System Administration Advanced
Now Support Administrator
Information Technology Infrastructure Library (ITIL) v4 Foundation Certification (link)
Specific Technical Training
Facilities Management
Nuvolo Foundation Training
Connected Workplace - Facility Asset Management
Facilities Asset Management for Administrators
Optional ServiceNow Courses
Certified System Administrator (CSA) Test Prep
Scripting in ServiceNow Fundamentals
Application Development Fundamentals
Automated Test Framework (ATF) Essentials
Bachelor's Degree (BA or BS)
Must have or be able to obtain a Public Trust security clearance
A background check will be required.