Senior Manager, Partnerships - Technology Partners

About us At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. About the role The senior manager will drive our go-to-market strategy with a curated list of technology partners, focused on hero use cases that either remove friction or create incremental value for our shared customers. They will set the standard for how we engage with technology partners, driving strategic alignment, mutual benefit and continuous improvement with those partners. This position can be located in either the

San Francisco Bay Area, Austin, Texas, or remote within the US.

10% travel is required for meetings, conferences, etc. About the team The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time. What will you be doing? Strategy Development

- Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth. Partner Development

- Acquire deep knowledge of each partner's vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve pain points. Partner Activation

- Coordinate training and onboarding of new partners; communicate the partnership's value proposition internally in order to accelerate time to value. Program Management

- Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization. Cross-Functional Collaboration

- Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships. Operational Rigor

- Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data. Trusted Advisor

- Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution. Culture Builder

- Bring a team-first orientation and critical thinking to advance Auctane's values, build our culture and execute on our vision for the future. What are we looking for? MBA or JD preferred 10+ years of partner development and/or partner management experience Demonstrated experience leading large, complex partnerships in the eCommerce industry What will make you stand out? Strong analytical, critical thinking and problem-solving skills Excellent verbal and written communication skills Grit, perseverance and a "yes, and ..." attitude What do we offer? Discount on your personal shipment orders via stamps.com and GlobalPost. Charitable donation matching! Volunteer day. Referral Fee. Great work-life balance. An inclusive and upbeat work environment. A cross-cultural atmosphere. Company events. Internal and external training, free access to online training platforms. We are a hybrid company. We offer 10 paid days off for U.S. holidays throughout the year! Health and Wellness options. Flexible PTO policy. Attractive office space in Austin. Weekly catered lunches. Free garage parking. Fitness center in the office. Gym discount program. Weekly onsite yoga sessions. 401k employer matching program. Education reimbursement. Pet insurance discounts. Free access to Rocket Lawyer. Free Telehealth services. Monthly discount at Massage Envy. Company swag. Annual merit reviews. BenefitsHub platform. Wellness programs. Health savings account employer contribution. Additional Position Duties: Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.

#J-18808-Ljbffr