Tbwa Chiat/Day Inc
Senior Manager, Partnerships – Fulfillment Partners
Tbwa Chiat/Day Inc, Los Angeles, California, United States, 90079
Austin, TX
About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
About the role
The senior manager will drive our go-to-market strategy with a curated list of fulfillment partners, including warehouse management solutions and third-party logistics companies, focused on a more seamless, end-to-end fulfillment journey for our shared customers. They will set the standard for how we engage with fulfillment partners, driving strategic alignment, mutual benefit and continuous improvement with those partners.
This position can be located in either
Los Angeles, California,
Austin, Texas, or remote within the US.
10% travel is required for meetings, conferences, etc.
About the team
The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time.
What will you be doing?
Strategy Development
- Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth.
Partner Development
- Acquire deep knowledge of each partner’s vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve pain points.
Partner Activation
- Coordinate training and onboarding of new partners; communicate the partnership’s value proposition internally in order to accelerate time to value.
Program Management
- Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization.
Cross-Functional Collaboration
- Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.
Operational Rigor
- Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data.
Trusted Advisor
- Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution.
Culture Builder
- Bring a team-first orientation and critical thinking to advance Auctane’s values, build our culture and execute on our vision for the future.
What are we looking for?
MBA or JD preferred
10+ years of partner development and/or partner management experience
Demonstrated experience leading large, complex partnerships in the eCommerce industry
What will make you stand out?
Strong analytical, critical thinking and problem-solving skills
Excellent verbal and written conversational skills
Grit, perseverance and a “yes, and …” attitude
What do we offer?
Discount on your personal shipment orders via stamps.com and GlobalPost.
Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!
Referral Fee - We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation.
An inclusive and upbeat work environment. Our company culture promotes diversity and inclusion.
A cross-cultural atmosphere. We are a truly international team of over 20 nationalities.
Company events. We do our best every day, even at our regular team-building events.
Internal and external training, free access to online training platforms such as LinkedIn Learning.
We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wednesday-Thursday.
We offer 10 paid days off for U.S. holidays throughout the year!
Health and Wellness: Choose from different options that help you focus on your health.
Flexible PTO policy – because work-life balance should always be in your hands!
401k employer matching program.
We offer education reimbursement to all employees.
We’ve got your furry friend covered with pet insurance discounts.
Free Telehealth services.
We conduct annual merit reviews to recognize and reward your hard work and achievements.
Wellness programs with wellness discounts on medical benefit deduction.
Additional Position Duties:
Sit for prolonged periods of time
Utilize wrist and hands for a prolonged period of time
Stand for short periods
Speaking and conversing with others
Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents.
Apply for this job* indicates a required field
#J-18808-Ljbffr
About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
About the role
The senior manager will drive our go-to-market strategy with a curated list of fulfillment partners, including warehouse management solutions and third-party logistics companies, focused on a more seamless, end-to-end fulfillment journey for our shared customers. They will set the standard for how we engage with fulfillment partners, driving strategic alignment, mutual benefit and continuous improvement with those partners.
This position can be located in either
Los Angeles, California,
Austin, Texas, or remote within the US.
10% travel is required for meetings, conferences, etc.
About the team
The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time.
What will you be doing?
Strategy Development
- Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth.
Partner Development
- Acquire deep knowledge of each partner’s vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve pain points.
Partner Activation
- Coordinate training and onboarding of new partners; communicate the partnership’s value proposition internally in order to accelerate time to value.
Program Management
- Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization.
Cross-Functional Collaboration
- Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.
Operational Rigor
- Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data.
Trusted Advisor
- Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution.
Culture Builder
- Bring a team-first orientation and critical thinking to advance Auctane’s values, build our culture and execute on our vision for the future.
What are we looking for?
MBA or JD preferred
10+ years of partner development and/or partner management experience
Demonstrated experience leading large, complex partnerships in the eCommerce industry
What will make you stand out?
Strong analytical, critical thinking and problem-solving skills
Excellent verbal and written conversational skills
Grit, perseverance and a “yes, and …” attitude
What do we offer?
Discount on your personal shipment orders via stamps.com and GlobalPost.
Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!
Referral Fee - We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation.
An inclusive and upbeat work environment. Our company culture promotes diversity and inclusion.
A cross-cultural atmosphere. We are a truly international team of over 20 nationalities.
Company events. We do our best every day, even at our regular team-building events.
Internal and external training, free access to online training platforms such as LinkedIn Learning.
We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wednesday-Thursday.
We offer 10 paid days off for U.S. holidays throughout the year!
Health and Wellness: Choose from different options that help you focus on your health.
Flexible PTO policy – because work-life balance should always be in your hands!
401k employer matching program.
We offer education reimbursement to all employees.
We’ve got your furry friend covered with pet insurance discounts.
Free Telehealth services.
We conduct annual merit reviews to recognize and reward your hard work and achievements.
Wellness programs with wellness discounts on medical benefit deduction.
Additional Position Duties:
Sit for prolonged periods of time
Utilize wrist and hands for a prolonged period of time
Stand for short periods
Speaking and conversing with others
Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled
If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents.
Apply for this job* indicates a required field
#J-18808-Ljbffr