Network Engineer

Responsibilities: Troubleshooting, configuring, and remote deployment of routers, switches, and firewalls, as well as wireless technologies such as access points, cloud keys, and wireless controllers.Escalation points to L1 help desk engineersTrouble tickets and opportunity tickets/requestsStage and configure devicesConfigure monitoring toolsRespond to and resolve escalated network incidents and service requests.Perform root cause analysis and implement solutions to prevent recurrence.Troubleshoot complex network issues, including routing, switching, and firewall-related problems.Monitor network performance and ensure system availability and reliability for client networks.Troubleshoot network problems and outages, schedule upgrades, and collaborate with network architects on network optimization for clients.Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations for client networks.Monitor client network performance and test for weaknesses.Provide escalated support and troubleshooting to resolve client issues.Liaise with vendors and other IT personnel for problem resolution.Experience Requirements: 3+ years working with the followingProven hands-on network engineering experienceDeep understanding of netwknowledgeolsSolid understanding of OSI or TCP/IP modelExperience with network diagnostic, monitoring, and analysis tools - 3 yearsWorking knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)Hands-on experience with hardware (e.g., Cisco, Fortinet, HP) and network cabling installation 3 yearsAbility to work independently and as part of a teamStrong problem-solving skills and attention to detailExcellent communication and documentation skillsAbility to manage multiple client projects and prioritize tasks effectivelyRelevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - DesirableGENESYS Consulting Services, Inc. is proud to be an equal-opportunity employer.