Embark Safety LLC
Operations Assitant
Embark Safety LLC, Orlando, Florida, us, 32885
Location:
Orlando, FLJob Type:
Full-timeReports to:
Operations ManagerJoin one of Orlando’s fastest-growing private companies!Do you thrive in a fast-paced environment, juggling multiple tasks while keeping a keen eye on the details? Are you a proactive problem-solver with a customer-first mindset who gets excited about making a real impact? If this sounds like you, we want you on our team! You’ll play a vital role in our mission to make roadways safer across the U.S.What You’ll Do:As an Operations Assistant, you will wear many hats, including customer support and general office administration functions. The ideal candidate must be highly organized, detail-oriented, possess effective written and oral communication skills, and be able to work with limited supervision.REQUIREMENTS:An Entrepreneurial spirit is a MUSTAssociate’s Degree Required. Bachelor’s degree preferred.1-2 years of business office experience performing similar job dutiesAble to plan, multi-task and adhere to daily schedule to ensure that deadlines are met in a timely mannerMust be able to work in a fast-paced environment and meet deadlines with little supervisionMust have excellent communication skills, be a team player, and self-starter with an understanding of team goalsStrong knowledge of Microsoft Excel and WordIntermediate proficiency in composition, grammar and spellingHighly organized and detail-orientedComputer proficiency with a focus on multi-tasking using several windows applications at once while assisting customersRESPONSIBILITIES:Answer and handle inbound calls as well as conduct outbound calls for customer follow-up as requiredProvide professional, knowledgeable, helpful, courteous, and responsive customer service on phone, through chat and emailPerform repetitive but critical data entry support activitiesAssume additional responsibilities as requested by Operations ManagerPERFORMANCE CRITERIA:Meets/exceeds any established quality expectations and quantity quotasMeets/exceeds high level of customer satisfactionMeets attendance expectationsMaintains strict adherence to Embark Safety’s security policiesDisplays a high level of professionalismAdheres to phone schedule and meets operational targets around adherence, handle time, call backs, etc.BENEFITS:Flexible PTOPaid Holidays100% Company sponsored medical, vision and dental insuranceAnnual Company BonusFree snacksWho We Are:We are on a mission to make roadways across the U.S. safer. Our technology helps companies pinpoint who their risky drivers are so they can be proactive about getting them off the road fast. This reduces accident rates, keeps liabilities low, and gives our customers peace of mind about who is behind the wheel. We’re headquartered in east Orlando, near UCF.Achievements:The fastest-growing company in our industryOne of the fastest-growing private companies in OrlandoA Florida Companies to Watch HonoreeA 4-time awardee of INC5000, recognizing the fastest-growing private companies in the U.S.A 6-time honoree of the Gator100, honoring the fastest-growing Gator-founded companies. Go Gators!Do you feel connected to our mission and believe you’re a stellar fit for our team? We want to meet you! Include the word “stellar” in your application to show us you’re ready to shine. Send us an email: careers@embarksafety.com.
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Orlando, FLJob Type:
Full-timeReports to:
Operations ManagerJoin one of Orlando’s fastest-growing private companies!Do you thrive in a fast-paced environment, juggling multiple tasks while keeping a keen eye on the details? Are you a proactive problem-solver with a customer-first mindset who gets excited about making a real impact? If this sounds like you, we want you on our team! You’ll play a vital role in our mission to make roadways safer across the U.S.What You’ll Do:As an Operations Assistant, you will wear many hats, including customer support and general office administration functions. The ideal candidate must be highly organized, detail-oriented, possess effective written and oral communication skills, and be able to work with limited supervision.REQUIREMENTS:An Entrepreneurial spirit is a MUSTAssociate’s Degree Required. Bachelor’s degree preferred.1-2 years of business office experience performing similar job dutiesAble to plan, multi-task and adhere to daily schedule to ensure that deadlines are met in a timely mannerMust be able to work in a fast-paced environment and meet deadlines with little supervisionMust have excellent communication skills, be a team player, and self-starter with an understanding of team goalsStrong knowledge of Microsoft Excel and WordIntermediate proficiency in composition, grammar and spellingHighly organized and detail-orientedComputer proficiency with a focus on multi-tasking using several windows applications at once while assisting customersRESPONSIBILITIES:Answer and handle inbound calls as well as conduct outbound calls for customer follow-up as requiredProvide professional, knowledgeable, helpful, courteous, and responsive customer service on phone, through chat and emailPerform repetitive but critical data entry support activitiesAssume additional responsibilities as requested by Operations ManagerPERFORMANCE CRITERIA:Meets/exceeds any established quality expectations and quantity quotasMeets/exceeds high level of customer satisfactionMeets attendance expectationsMaintains strict adherence to Embark Safety’s security policiesDisplays a high level of professionalismAdheres to phone schedule and meets operational targets around adherence, handle time, call backs, etc.BENEFITS:Flexible PTOPaid Holidays100% Company sponsored medical, vision and dental insuranceAnnual Company BonusFree snacksWho We Are:We are on a mission to make roadways across the U.S. safer. Our technology helps companies pinpoint who their risky drivers are so they can be proactive about getting them off the road fast. This reduces accident rates, keeps liabilities low, and gives our customers peace of mind about who is behind the wheel. We’re headquartered in east Orlando, near UCF.Achievements:The fastest-growing company in our industryOne of the fastest-growing private companies in OrlandoA Florida Companies to Watch HonoreeA 4-time awardee of INC5000, recognizing the fastest-growing private companies in the U.S.A 6-time honoree of the Gator100, honoring the fastest-growing Gator-founded companies. Go Gators!Do you feel connected to our mission and believe you’re a stellar fit for our team? We want to meet you! Include the word “stellar” in your application to show us you’re ready to shine. Send us an email: careers@embarksafety.com.
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