Palladintech
Salesforce Industries Solution Architect
Palladintech, Georgia Center, Vermont, United States,
The Palladin
Solution Architect
takes a client's Salesforce goals from vision to design to reality. The SA works hand-in-hand with both Engagement Manager and Senior Management to design the right solutions for a Client's budget, timeline and unique organizational attributes.ResponsibilitiesServe as a trusted advisor to the client.Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise.Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization.Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.Manage customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners.Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward.Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform.Essential & Highly Desired Skills & ExperienceBachelor’s degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered.5+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.Experience in the Communications/Media Industries.Familiar with TM Forum Frameworks - preferably certified in eTOM/TAM/SID frameworks.Extensive experience with configuration and customization on the Salesforce platform preferably in SFI Communications Cloud (Vlocity).Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.Experience leading discovery sessions, business process modeling (As Is/to Be), mapping user-centric journeys, product and data model definitions, integration specifications, business requirements, writing user stories and providing detailed system and functional designs, High Level Architecture diagrams.Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience.Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams.A great listener with the ability to communicate with people in diverse roles.Resourceful and innovative thinker who can work through and solve problems.Proven results in delivering high value business outcomes utilizing an agile approach.Proven results leading customer and/or partner success stories.Possible travel of about 25%, but exact travel requirements will vary based on customer.Desired CertificationsHighly beneficial to have any Salesforce product certifications prior to joining:Salesforce Certified Architect.Salesforce Certified OmniStudio Developer.Salesforce Certified OmniStudio Consultant.Salesforce Certified Industries CPQ Developer.Salesforce Certified Industries Order Management Developer.Salesforce Certified Administrator/Advanced Administrator.Salesforce Platform Developer / Platform App Builder.Salesforce Certified Service Cloud Consultant.Salesforce Certified Sales Cloud Consultant.
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Solution Architect
takes a client's Salesforce goals from vision to design to reality. The SA works hand-in-hand with both Engagement Manager and Senior Management to design the right solutions for a Client's budget, timeline and unique organizational attributes.ResponsibilitiesServe as a trusted advisor to the client.Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise.Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization.Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.Manage customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners.Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward.Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform.Essential & Highly Desired Skills & ExperienceBachelor’s degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered.5+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.Experience in the Communications/Media Industries.Familiar with TM Forum Frameworks - preferably certified in eTOM/TAM/SID frameworks.Extensive experience with configuration and customization on the Salesforce platform preferably in SFI Communications Cloud (Vlocity).Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.Experience leading discovery sessions, business process modeling (As Is/to Be), mapping user-centric journeys, product and data model definitions, integration specifications, business requirements, writing user stories and providing detailed system and functional designs, High Level Architecture diagrams.Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs.Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience.Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams.A great listener with the ability to communicate with people in diverse roles.Resourceful and innovative thinker who can work through and solve problems.Proven results in delivering high value business outcomes utilizing an agile approach.Proven results leading customer and/or partner success stories.Possible travel of about 25%, but exact travel requirements will vary based on customer.Desired CertificationsHighly beneficial to have any Salesforce product certifications prior to joining:Salesforce Certified Architect.Salesforce Certified OmniStudio Developer.Salesforce Certified OmniStudio Consultant.Salesforce Certified Industries CPQ Developer.Salesforce Certified Industries Order Management Developer.Salesforce Certified Administrator/Advanced Administrator.Salesforce Platform Developer / Platform App Builder.Salesforce Certified Service Cloud Consultant.Salesforce Certified Sales Cloud Consultant.
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