Lerch Bates
Director of Operations - Forensics
Lerch Bates, The Colony, TX, United States
Job Details
Job Location
Dallas - The Colony, TX
Position Type
Full Time
Director of Operations - Forensics
Job Title: Director
Department: Forensics
Job Summary:
Lerch Bates has an opening for a vital and strategic role in our organization. If you have extensive experience with forensic engineering consulting and leading a team, this could be the role for you! The Director is responsible for the ownership, execution, and interpretation of policies for the successful operation of the business. Results are typically accomplished through project teams. This role has a significant impact on internal and external business operations. The Director is the leader for the business group, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives. Daily execution of complex and creative problem solving; problems may be people-based, client-based, and/or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking/forecasts, contracts and invoicing, and optimal use of resources.
Company Insight:
Lerch Bates is the global multidisciplinary technical consultancy, saving time and money for those designing, modernizing, investigating, or managing buildings. From risk to ROI, schedule to sustainability, Lerch Bates' suite of services helps you plan the future of your building at every phase of the building lifecycle. As your partner in finding the best technical outcomes for your project, we ensure functionality, safety, and value work together.
We simplify the path to the best technical expertise for the built environment anywhere in the world. Lerch Bates offers integrated specialties, including vertical transportation, logistics, enclosures & structures, forensics, and multidisciplinary building lifecycle services that optimize performance from design, construction, and management to forensic investigation, repair, and modernization.
What You'll Do:
The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.
Leadership:
What You'll Bring:
Be more than just an employee...
Lerch Bates is 100% employee-owned! Our employee-owners bring a distinct "we own what we do" brand of technical consulting to every project and partnership. When you work with us, you join a company with an ownership mindset. Expect responsibility, service, and performance in everything we do. So, what does that mean for you? After a certain service time, you are eligible for stock ownership, which essentially works as an additional wealth accumulation and/or retirement account!
CORE Values: Ownership . Community . Integrity . Respect . Optimism
Lerch Bates is a federal contractor, which requires us to conduct a pre-employment background check and drug test.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Location
Dallas - The Colony, TX
Position Type
Full Time
Director of Operations - Forensics
Job Title: Director
Department: Forensics
Job Summary:
Lerch Bates has an opening for a vital and strategic role in our organization. If you have extensive experience with forensic engineering consulting and leading a team, this could be the role for you! The Director is responsible for the ownership, execution, and interpretation of policies for the successful operation of the business. Results are typically accomplished through project teams. This role has a significant impact on internal and external business operations. The Director is the leader for the business group, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives. Daily execution of complex and creative problem solving; problems may be people-based, client-based, and/or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking/forecasts, contracts and invoicing, and optimal use of resources.
Company Insight:
Lerch Bates is the global multidisciplinary technical consultancy, saving time and money for those designing, modernizing, investigating, or managing buildings. From risk to ROI, schedule to sustainability, Lerch Bates' suite of services helps you plan the future of your building at every phase of the building lifecycle. As your partner in finding the best technical outcomes for your project, we ensure functionality, safety, and value work together.
We simplify the path to the best technical expertise for the built environment anywhere in the world. Lerch Bates offers integrated specialties, including vertical transportation, logistics, enclosures & structures, forensics, and multidisciplinary building lifecycle services that optimize performance from design, construction, and management to forensic investigation, repair, and modernization.
What You'll Do:
The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.
Leadership:
- Focus on the team to identify and implement development opportunities, whether technical, project management, or personal.
- Lead, train, and mentor team members by taking the lead on select projects and meeting individual utilization expectations.
- Facilitate monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool, and observe 2nd-level reports during initial 1:1 sessions with the team.
- Oversee Business Operations Specialists by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
- Participate in company-wide initiatives as required.
- Responsible for successfully coordinating and completing a range of projects, from more minor, quick turn-around projects to more extensive, long-term projects.
- Lead/co-lead scheduling of resources to achieve individual and team utilization targets and revenue goals.
- Review Consultant and Specialist level deliverables for content, consistency, and compliance. Ensure reporting standards and delivery timelines are met.
- Provide a '2-Week Lookahead' by EOB Thursdays the preceding week to ensure the team is efficiently deployed and coordinated. Partner with other team leaders across the business to fill any gaps in the schedule.
- Provide technical assistance and/or staffing availability input on proposals to the Business Development team.
- Provide periodic progress, reports, and other metrics as needed.
- Create, draft, and submit final invoices consistent with timelines provided by Accounting.
- Provide high-touch engagement with clients on projects warranting closer relationships and/or challenging projects.
- Foster relationships with new & existing clients for tactical and strategic purposes.
- Anticipate and communicate changes regarding clients, local market, or industry.
- Develops plan(s) to optimize and/or mitigate challenges.
- Generate revenue projections, leverage resources, scheduling, backlog, etc.
- Provide status updates biweekly during Ops huddles.
- Own department-specific updates in Monthly Town Hall meetings.
- Facilitate monthly progress tracking meetings with the team, reviews progress to monthly goals & current staffing levels.
- Co-lead the annual planning cycle to include: revenue and margin targets, service line/market expansion, necessary resources/training, and team development.
What You'll Bring:
- A Bachelor's Degree in an Engineering/Architecture related discipline.
- A PE or AIA license (Preferred).
- 8 years of Engineering, Architecture, Construction Management, or Project Management experience in design, construction, or forensics.
- 2 years of Business unit leadership, and management responsibility, including managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development.
- An understanding of the design and construction process from the cradle to the grave.
- Technical competency and an ability to effectively communicate and build rapport and respect with team, clients, co-workers, and sub-contractors.
- An ability to effectively coach, develop, and mentor a team.
- A practical understanding of building structures.
- An ability to anticipate and plan for changes in client needs, new technology, and industry conditions.
- A proven ability to apply sound discretion and judgment in all situations.
- Excellent written/oral communication skills
- An ability to read and interpret drawings.
- An ability to be a flexible, responsive, and confident multi-tasker who can work independently.
- An ability to handle large amounts of information and multiple deadlines and accommodate shifting priorities
- A high level of financial acumen.
- An ability to demonstrate a commitment to quality, organization, meticulous attention to detail, and consistency in work product.
- Competitive Compensation
- Medical, Dental, and Vision Insurance
- Employee Stock Ownership program!
- Generous PTO
- Incentive compensation bonus
- 401(k) with up to 6% employer match!
- FSA and HSA
- Charitable paid time off
- Birthday Bonus
- Paid Parental Leave
- Tuition Reimbursement
- Learning and Development
- An entire internal department dedicated to your learning and career development!
- Exceptional company culture
- Employee resource groups
- Team building and networking activities
- And more!
Be more than just an employee...
Lerch Bates is 100% employee-owned! Our employee-owners bring a distinct "we own what we do" brand of technical consulting to every project and partnership. When you work with us, you join a company with an ownership mindset. Expect responsibility, service, and performance in everything we do. So, what does that mean for you? After a certain service time, you are eligible for stock ownership, which essentially works as an additional wealth accumulation and/or retirement account!
CORE Values: Ownership . Community . Integrity . Respect . Optimism
Lerch Bates is a federal contractor, which requires us to conduct a pre-employment background check and drug test.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.