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Medical Transportation Management

Dispatcher

Medical Transportation Management, Denver, Colorado, United States, 80285


Job Description

MTM Transit is Hiring!The

Dispatcher

works to direct the day-to-day route and trip operations.

Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).Why make the move to MTM Transit:Monday - Friday schedule from 11am to 7:30pmRate of Pay $27.00/hrLocation: 280 62nd Ave Denver, CO 80216Affordable benefits including Medical, Dental and VisionFree Life Insurance & Long-Term Disability coverage for eligible employeesPaid TrainingPaid Holidays & Paid Time Off (PTO)Yearly Pay Increases401(k)Referral Bonus ProgramWhat You'll Do:Assist with all phone call information and dispatching of ridesOrganize and route trips based on schedule and location to ensure optimal performanceProvide assistance to drivers for directions to destinationsAssist drivers and the call center with problems or issues relating to schedulingEstablish and maintain effective communication with drivers and the call centerReport and record all incidents to the applicable managerDocument and report provider no shows or on-time-performance issuesInform transportation providers of their next-days trips and any new trips that occurMonitor radio, telephones and on-road provision of service for qualityRecord time of departure, destination, and expected time of returnProvide feedback on drivers’ performance

What You’ll Need:High school diploma or G.E.D. equivalent2+ years in transportation routing, dispatching, and scheduling expertise preferred1 year experience working with the applicable transit scheduling system preferredKnowledge of GPS and GIS systems preferredPossess valid authorization to work in the United StatesEven better if you have…Excellent communication and interpersonal skillsGood organizational skills with attention to timeliness and detailsMust be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skillsSkills in the use of computers, including Microsoft Word, Excel and other Microsoft applicationsAbility to maintain high level of confidentialityRegular attendance is required

Pay:$27.00/HRSchedule:Monday - Friday schedule from 11am to 7:30pmEqual Opportunity Employer:

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.#MTM Transit