Micron Technology
Product Applications Engineer
Micron Technology, Longmont, Colorado, us, 80502
Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever.Micron is seeking an experienced Product Applications Engineer to provide world-class customer field team support for qualification and maintenance of Micron’s portfolio of Cloud and Data Center NVMe SSDs.
You will excel in being the product technical expert in the NVMe cloud/data center/Enterprise product swim lanes and being the primary contact for the Micron customer field team in product-related support.Job Description
Build a collaborative relationship with the customer field team to ensure customer qualification success.Debug customer issues working with the customer field team to accelerate new product qualifications.Work with engineering teams to provide context and priorities for debug and define appropriate customer-focused solutions.Provide internal status on customer qualification issues to senior and executive management.Product expert for features and functionality, answering questions posed by the customers as well as providing product documentation such as data sheets, app notes, and errata lists.Maintain external product firmware portal and change lists for customer teams.Pareto analysis of product issues to drive improvements in future products.Minimum Qualifications:
Proven experience in the storage industry in development, validation, or support roles.Bachelor's Degree in EE, CE and at least 5 years of experience.Experience performing hands-on debug to address customer issues.Familiarity with storage relevant industry standards (PCIe, NVMe, OCP, etc.).Proficiency using Linux and Windows operating systems.Experience with setting up and configuring computer hardware and software.Domestic travel is not frequent but may be occasionally required.Desired Qualifications:
Previous experience working at major OEM, Data Center, or Hyperscale companies to support deployment or qualification of storage devices.Previous experience working at major storage device companies to support qualification or issue debug of storage devices.Previous experience using JIRA and Confluence for bug tracking and documentation.Knowledgeable with debug of hardware and software issues at a system and SSD drive level.The US base salary range that Micron Technology estimates it could pay for this full-time position is: $109,000.00 - $260,500.00.Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
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You will excel in being the product technical expert in the NVMe cloud/data center/Enterprise product swim lanes and being the primary contact for the Micron customer field team in product-related support.Job Description
Build a collaborative relationship with the customer field team to ensure customer qualification success.Debug customer issues working with the customer field team to accelerate new product qualifications.Work with engineering teams to provide context and priorities for debug and define appropriate customer-focused solutions.Provide internal status on customer qualification issues to senior and executive management.Product expert for features and functionality, answering questions posed by the customers as well as providing product documentation such as data sheets, app notes, and errata lists.Maintain external product firmware portal and change lists for customer teams.Pareto analysis of product issues to drive improvements in future products.Minimum Qualifications:
Proven experience in the storage industry in development, validation, or support roles.Bachelor's Degree in EE, CE and at least 5 years of experience.Experience performing hands-on debug to address customer issues.Familiarity with storage relevant industry standards (PCIe, NVMe, OCP, etc.).Proficiency using Linux and Windows operating systems.Experience with setting up and configuring computer hardware and software.Domestic travel is not frequent but may be occasionally required.Desired Qualifications:
Previous experience working at major OEM, Data Center, or Hyperscale companies to support deployment or qualification of storage devices.Previous experience working at major storage device companies to support qualification or issue debug of storage devices.Previous experience using JIRA and Confluence for bug tracking and documentation.Knowledgeable with debug of hardware and software issues at a system and SSD drive level.The US base salary range that Micron Technology estimates it could pay for this full-time position is: $109,000.00 - $260,500.00.Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
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