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Micron Memory Malaysia Sdn Bhd

Product Applications Engineer

Micron Memory Malaysia Sdn Bhd, Longmont, Colorado, us, 80502


Our vision is to transform how the world uses information to enrich life for

all .Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Micron is seeking an experienced Product Applications Engineer to provide world-class customer field team support for qualification and maintenance of Micron’s portfolio of Cloud and Data Center NVMe SSDs.

You will excel in being the product technical expert in the NVMe cloud/data center/Enterprise product swim lanes and being the primary contact for the Micron customer field team in product-related support.Job Description

Build a collaborative relationship with the customer field team to ensure customer qualification successDebug customer issues working with the customer field team to accelerate new product qualificationsWork with engineering teams to provide context and priorities for debug and define appropriate customer-focused solutionsProvide internal status on customer qualification issues to senior and executive managementProduct expert for features and functionality, answering questions posed by the customers as well as providing product documentation such as data sheets, app notes, and errata listsMaintain external product firmware portal and change lists for customer teamsPareto analysis of product issues to drive improvements in future productsMinimum Qualifications:

Proven experience in the storage industry in development, validation, or support rolesBachelor's degree in EE, CE and at least 5 years of experienceExperience performing hands-on debug to address customer issuesFamiliarity with storage relevant industry standards (PCIe, NVMe, OCP, etc.)Proficiency using Linux and Windows operating systemsExperience with setting up and configuring computer hardware and softwareDomestic travel is not frequent but may be occasionally requiredDesired Qualifications:

Previous experience working at major OEM, Data Center, or Hyperscale companies to support deployment or qualification of storage devicesPrevious experience working at major storage device companies to support qualification or issue debug of storage devicesPrevious experience using JIRA and Confluence for bug tracking and documentationKnowledgeable with debug of hardware and software issues at a system and SSD drive levelThe US base salary range that Micron Technology estimates it could pay for this full-time position is:$109,000.00 - $260,500.00Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure, and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Additional compensation may include benefits, discretionary bonuses, and equity.Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.To learn more about Micron, please visit

micron.com/careers

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