Alaska State Troopers
Retirement and Benefits Technician 2 (Member Benefits Technician - 02-8084/02-80
Alaska State Troopers, Juneau, Alaska, us, 99812
This position is open to Alaska Residents only.Please check our
residency definition
to determine if you qualify.
What You Will Be DoingThe Member Benefits team works together to help our members through the complicated transitions of retirement. As a part of our team, you have the potential to assist the beneficiary member to receive monetary and/or health benefits, process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, including Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.
Our Organization, Mission, and CultureThe Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of and effectively manage their retirement benefits.
The Benefits of Joining Our TeamThe Member Benefits Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and the benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division.
The Working Environment You Can ExpectThis position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritize responsibilities to best suit the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.
Who We Are Looking ForTo be successful in the position, the candidate should be able to demonstrate some or all of the following core competencies (knowledge, skills, and abilities):Arithmetic/Mathematical Reasoning:
Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.Customer Service:
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.Flexibility:
Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.Reading Comprehension:
Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.Minimum Qualifications:Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere. OR Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing, and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents. The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere. OR One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities. OR One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.Please read the below information carefully. This applies to your application submission.THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYPlease be sure to check our
residency definition
to determine if you qualify.At the time of the interview, please be prepared to provide:Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).College transcripts (if using education to meet the minimum qualifications).EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. It is your responsibility to provide such evidence when applying.WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711.NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘governmentjobs.com’ domains.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.For applicant password assistance please visit:
https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordKenneth WoodburyMember Benefits ManagerPhone: 465-4467Fax: 465-3086kenneth.woodbury@alaska.gov
#J-18808-Ljbffr
residency definition
to determine if you qualify.
What You Will Be DoingThe Member Benefits team works together to help our members through the complicated transitions of retirement. As a part of our team, you have the potential to assist the beneficiary member to receive monetary and/or health benefits, process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, including Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.
Our Organization, Mission, and CultureThe Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of and effectively manage their retirement benefits.
The Benefits of Joining Our TeamThe Member Benefits Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and the benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division.
The Working Environment You Can ExpectThis position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritize responsibilities to best suit the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.
Who We Are Looking ForTo be successful in the position, the candidate should be able to demonstrate some or all of the following core competencies (knowledge, skills, and abilities):Arithmetic/Mathematical Reasoning:
Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.Customer Service:
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.Flexibility:
Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.Reading Comprehension:
Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.Minimum Qualifications:Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere. OR Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing, and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents. The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere. OR One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities. OR One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.Please read the below information carefully. This applies to your application submission.THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYPlease be sure to check our
residency definition
to determine if you qualify.At the time of the interview, please be prepared to provide:Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).College transcripts (if using education to meet the minimum qualifications).EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. It is your responsibility to provide such evidence when applying.WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711.NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘governmentjobs.com’ domains.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.For applicant password assistance please visit:
https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordKenneth WoodburyMember Benefits ManagerPhone: 465-4467Fax: 465-3086kenneth.woodbury@alaska.gov
#J-18808-Ljbffr