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Auctane

Vice President, Strategy & Insights

Auctane, Austin, Texas, us, 78716


About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink.

About the role

The Vice President of Strategic Insights is responsible for delivering high-impact strategic insights for a global, multi-product, SaaS company. This is a hybrid role in Austin, Texas (Tuesday, Wednesday, Thursday in office).

What will you be doing?

Collaboration with various departments, including across products

Provide leadership and guidance to product employees

Cross-product Strategy

Building and growing an analytics and insights capability to serve the cross-product focus

What are we looking for?

Bachelor's degree required, MBA or advanced degree preferred

Ability to gather data from the market and customers to analytically determine business priorities

Ability to work across multiple teams to ensure end results

Ability to work in a fast-paced environment

Strategic Thinking

Demonstrates a clear understanding of how changes in competitors, clients, regulatory decisions and market segments affect Auctane's business.

Translates broad corporate strategies into clear, specific objectives and plans.

Creates plans that address specific business objectives or challenges.

Think two - three years ahead.

Team Building and Leadership

Proven success at building, developing, inspiring, and retaining a high-performing team of competitive-minded professionals in a fast-paced, collaborative global environment.

Additional Management Responsibilities:

Performance Management: setting and managing goals, ongoing coaching, corrective action, annual reviews, rewards/recognition, and team/individual development

Employee Life Cycle Management: headcount forecasting, job descriptions, recruiting/hiring, termination

Governance: ensuring compliance to company policy/practice (e.g. attendance, behavior, workplace attire), ensuring compliance to employment law (e.g. time keeping, anti-harassment and diversity)

Leadership: ensures availability to staff, team building, building rapport with individuals, encouraging strong collaborative relationships between individuals and departments

Culture Ambassador: proactively demonstrate and cultivate a culture of cooperative collaboration, strong work ethic, solutions-orientation, quality focus, results-orientation, and company/product pride

What will make you stand out?

Five or more (5+) years of Ecommerce experience is preferred.

Familiarity with global technology and e-commerce platforms.

Tech or Financial Services Experience

What do we offer?

Discount on your personal shipment orders via stamps.com and GlobalPost.

Charitable donation matching!

Volunteer day.

Referral Fee.

Great work-life balance.

An inclusive and upbeat work environment.

A cross-cultural atmosphere.

Company events.

Internal and external training, free access to online training platforms.

We are a hybrid company.

We offer 10 paid days off for U.S. holidays throughout the year!

Health and Wellness programs.

401k employer matching program.

Education reimbursement.

Pet insurance discounts.

Free Telehealth services.

Monthly discount at Massage Envy.

Annual merit reviews.

Wellness programs.

Equal Opportunity Employer/Veterans/Disabled

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