Assistant Director for Systems Management and Staffing

Job SummaryUnder the general direction of the Senior Director, University Housing Services, the Assistant Director for Systems Management and Staffing is responsible for the development and management of residential management and locking database. This work includes analyzing the needs of the department and structures resources to manage workflow processes including but not limited to electronic system modules, electronic access systems, hiring, and onboarding. The position leads recruitment efforts including chairing search committees, managing searches, and assisting other search committees. The position also leads professional development efforts, training, policy development, and documentation of policies, processes, and protocols.Key ResponsibilitiesManages StarRez database system modules, reports, dashboards, and Web Portal including but not limited to room inspection forms, reports, student employment applications, and other system database modules.Manages S2 and Doormacaba locking database systems including but not limited to residential access upload, access permissions, access settings, etc.Designs resources including but not limited to user guides, digital walkthroughs, etc. to assist database users with utilization of StarRez and S2 and Doormacaba locking database systems.Analyzes and evaluates efficiency of systems providing innovative solutions as fit.Facilitates staff trainings necessary for efficient and effective database user experience.Designs professional recruitment framework and resources for departmental recruitment processes.Facilitates professional staff recruitment processes including but not limited to chairing search committees, application processes, candidate interview experience, selection meetings, etc.Guides the review, documentation, and implementation of policies and procedures; coordinates submission of policies to the appropriate administrators for review and approval.Ensures policies are documented in a timely manner, accessible format, consistent, and compliant with university requirements; maintains a schedule for the routine review and revision of existing policies.Leads coordination of department professional development and staff training.Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate.Develops and sustains cooperative working relationships in a diverse environment.Knowledge, Skills & AbilitiesExcellent written and oral communication skills.Ability to develop tactical plans, and prioritize and organize projects to meet deadlines.Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.Ability to identify, develop, and coordinate plans for use of resources and to define procedures for ongoing administration and maintenance.Experience in operations and systems analysis; ability to interpret and evaluate results to develop and/or recommend new or revised policies.Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating challenges.Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.Analytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present information.Working knowledge of various software applications to include word processing, presentations, and spreadsheets and databases.Ability to communicate with constituents in a professional and respectful manner.Required QualificationsBachelor's Degree in Education, Business, Human Resources, Sociology or a related field.Three years full-time professional experience.Project management experience.Database experience.Experience hiring professional staff.Teaching or training experience.Policy development experience.Experience working in an educational setting.Preferred QualificationsFive years full-time professional experience.Experience working with a residential management database system.Experience conducting technical training.Experience working with an access database system.Experience working in a higher education setting.Experience working in a residential setting.CompensationClassification: Administrator IAnticipated Hiring Range: $5,879/month - $6,694/monthCSU Salary Range: $3,938/month - $11,703/monthThe final hiring salary will be commensurate with experience.San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestThis position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

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