Alaska State Troopers
Eligibility Technician 2 (PCN 068488)
Alaska State Troopers, Nome, Alaska, us, 99762
Join the Department of Health!We’re thrilled to welcome you!This position is open to Alaskan Residents only.Please check out the
residency definition
to determine if you qualify.
What you will be doing:
As an Eligibility Technician 2 (ET2), you will be part of the statewide Public Assistance Eligibility Team. Together, we will help Alaskan families, elders, and other individuals in need reach higher levels of independence and self-sufficiency by connecting them to the variety of public assistance programs our agency provides.
Our organization, mission, and culture:The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with basic living expenses and promoting self-sufficiency. We treat individuals and families respectfully and strive to help them achieve higher levels of independence while valuing their cultural, geographic, and economic diversity. We aim to achieve success by focusing on continuous improvement.
The benefits of joining our team:The Division of Public Assistance is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals.We provide a competitive benefits package, flexible work schedules, and job stability.
The working environment you can expect:This position joins a statewide eligibility workflow team in local Public Assistance offices across the state. The work location is in Nome, Alaska, 214 Front St, Nome, AK 99762.
Who we are looking for:The ideal candidate will possess some or all of the following competencies in addition to meeting the minimum qualifications listed below:Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.Stress Tolerance:
Deals calmly and effectively with high-stress situations (for example, tight deadlines, possible hostile individuals, emergencies, and possibly dangerous situations).Self-Management:
Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Customer Service:
Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.Oral Communication:
Expresses information effectively, taking into account the audience and nature of the information.A cover letter is NOT required for this position.Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 2:
https://www.governmentjobs.com/careers/Alaska/classspecs.Minimum Qualifications:One year of entry-level experience as an Eligibility Technician 1 with the State of Alaska;OROne year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.Substitution:Post-secondary education in fields such as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).At the time of the interview, please provide the following:A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts).Last two (2) years of performance evaluations, if available.Three (3) professional references whom we may contact by phone, one (1) of whom must be a previous supervisor.NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application. The State of Alaska does not provide VISA Employer sponsorships.MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to apply successfully.EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area.#J-18808-Ljbffr
residency definition
to determine if you qualify.
What you will be doing:
As an Eligibility Technician 2 (ET2), you will be part of the statewide Public Assistance Eligibility Team. Together, we will help Alaskan families, elders, and other individuals in need reach higher levels of independence and self-sufficiency by connecting them to the variety of public assistance programs our agency provides.
Our organization, mission, and culture:The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with basic living expenses and promoting self-sufficiency. We treat individuals and families respectfully and strive to help them achieve higher levels of independence while valuing their cultural, geographic, and economic diversity. We aim to achieve success by focusing on continuous improvement.
The benefits of joining our team:The Division of Public Assistance is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals.We provide a competitive benefits package, flexible work schedules, and job stability.
The working environment you can expect:This position joins a statewide eligibility workflow team in local Public Assistance offices across the state. The work location is in Nome, Alaska, 214 Front St, Nome, AK 99762.
Who we are looking for:The ideal candidate will possess some or all of the following competencies in addition to meeting the minimum qualifications listed below:Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.Stress Tolerance:
Deals calmly and effectively with high-stress situations (for example, tight deadlines, possible hostile individuals, emergencies, and possibly dangerous situations).Self-Management:
Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Customer Service:
Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.Oral Communication:
Expresses information effectively, taking into account the audience and nature of the information.A cover letter is NOT required for this position.Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 2:
https://www.governmentjobs.com/careers/Alaska/classspecs.Minimum Qualifications:One year of entry-level experience as an Eligibility Technician 1 with the State of Alaska;OROne year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.Substitution:Post-secondary education in fields such as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).At the time of the interview, please provide the following:A copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcripts).Last two (2) years of performance evaluations, if available.Three (3) professional references whom we may contact by phone, one (1) of whom must be a previous supervisor.NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application. The State of Alaska does not provide VISA Employer sponsorships.MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal, you MUST use a Workplace Alaska online or hardcopy application to apply successfully.EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973.WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area.#J-18808-Ljbffr