State of Alaska
Eligibility Technician 2 (PCN 069340)
State of Alaska, Juneau, Alaska, us, 99812
This position is open to Alaska Residents only.Please check our
residency definition
to determine if you qualify.The Department of Family and Community Services,Office of Children's Services (OCS)
is recruiting for full-time
Eligibility Technician 2
located in Juneau, Alaska.
What You Will Be DoingAs a centralized Eligibility Technician II, you will be responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement. You will perform independent case work, process Medicaid for all children in a state adoption and guardianship subsidy, and assist with applications for Social Security benefits. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility. You will provide coverage for vacant positions, become an expert on court orders, and support centralized eligibility functions.
Our Organization, Mission, and CultureThe
Office of Children's Services
strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our
Core Values .
Benefits of Joining Our TeamYour first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
Working Environment You Can ExpectThis is a high-paced position with varying job duties depending on the time of year. It's part of a unit with work that integrates between each other on a daily basis.
We Are Seeking a Candidate with the Following Competencies:
Reading : Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Reasoning : Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.Adaptability : Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.Manages and Organizes Information : Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work.
Minimum Requirements:One year of entry-level experience as an Eligibility Technician 1 with the State of Alaska;
OR
One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
Substitution :Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).
At time of interview applicant is requested to submit :
A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.A list of three (3) professional* references including daytime telephone numbers and email addresses; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully. This applies to your application submission.
EDUCATIONTo verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
(Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
LEGAL EMPLOYMENTThe State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
http://doa.alaska.gov/dop/workplace/help/
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email,
please ensure your email address is correct on your application and that the spam filter will permit email from the 'governmentjobs.com' domains.
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.#J-18808-Ljbffr
residency definition
to determine if you qualify.The Department of Family and Community Services,Office of Children's Services (OCS)
is recruiting for full-time
Eligibility Technician 2
located in Juneau, Alaska.
What You Will Be DoingAs a centralized Eligibility Technician II, you will be responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement. You will perform independent case work, process Medicaid for all children in a state adoption and guardianship subsidy, and assist with applications for Social Security benefits. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility. You will provide coverage for vacant positions, become an expert on court orders, and support centralized eligibility functions.
Our Organization, Mission, and CultureThe
Office of Children's Services
strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our
Core Values .
Benefits of Joining Our TeamYour first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
Working Environment You Can ExpectThis is a high-paced position with varying job duties depending on the time of year. It's part of a unit with work that integrates between each other on a daily basis.
We Are Seeking a Candidate with the Following Competencies:
Reading : Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Reasoning : Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.Adaptability : Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.Manages and Organizes Information : Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work.
Minimum Requirements:One year of entry-level experience as an Eligibility Technician 1 with the State of Alaska;
OR
One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
Substitution :Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).
At time of interview applicant is requested to submit :
A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.A list of three (3) professional* references including daytime telephone numbers and email addresses; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully. This applies to your application submission.
EDUCATIONTo verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
(Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
LEGAL EMPLOYMENTThe State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
http://doa.alaska.gov/dop/workplace/help/
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email,
please ensure your email address is correct on your application and that the spam filter will permit email from the 'governmentjobs.com' domains.
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.#J-18808-Ljbffr