J Public Relations, Inc
Account Director, Public Relations
J Public Relations, Inc, Los Angeles, California, United States, 90079
J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts, and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality, and Hilton Luxury Brands. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career. We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven.
Who are you?
Creative, collaborative, connected. You manage and oversee accounts and teams with dedication, strategy, and drive. You strive to be your best and help others be their best, and your motivation and passion for the industry help you mentor the next generation. You’re driven, dedicated, strategic, and solution-oriented. Business-minded and creative, you have proven experience developing and implementing successful campaigns for travel, hospitality, and lifestyle brands. You bring a time-tested roster of travel and lifestyle media and influencer relationships. If this sounds like you, then please read on!
The Role
As an Account Director, Public Relations, you will run accounts autonomously, driving the overarching account strategy while ensuring the team is set up for success and understands their roles and responsibilities. You’re the main client contact for nuanced conversations related to the team and the work, driving the strategy and deliverables to ensure results each quarter. At this stage in your career, you guide your team to get hits by identifying the right media and outlets for a story and offering feedback and coaching along the way.
Duties and Responsibilities
Account + Client Management
Travel for client needs
Lead hospitality moments and campaigns, e.g., a crisis, renovation, and/or hotel opening
Create, execute, delegate, & course correct overarching account strategies
Implement strategies and oversee the performance of KPIs
Act as a trusted partner to Clients, leading challenging conversations as needed
Oversee scopes of work and direct teams to conduct meaningful work based on clients’ revenue and business goals
Monitor team activity to ensure they stay within budgets and client satisfaction
Lead your team by providing clear guidance and resources for day-to-day account success
Design award-winning PR campaigns, activations, partnerships, and programming
Help out with any task, big or small, to showcase your leadership skills
Manage conversations with clients relating to contract renewal and scope changes
Demonstrate leadership with clients and teams by providing knowledge and advice
Understand clients’ business goals and lead account strategy to produce measurable ROI
Craft a goal-setting process with clients and lead the team on account management
Nurture client accounts with proven tactics that result in continued renewal
Identify add-on projects for clients and seek opportunities to expand retainer fees
Media Relations
Success is your team members getting hits and hitting campaign marks
Create pitches that land in bigger features and meaningful sections
Guide teams to proper media who will execute KPI story ideas
Nurture A-list media relationships and network for key placements
Remain relevant in the changing media industry
New Business
Provide thought leadership for new business proposals
Attend new business meetings as the voice of account leadership
Build and foster a personal network of contacts in the industry
Develop a specialty area at the agency
Attend conferences and events on behalf of J/PR
Mentor and guide team members in their careers
Manage team retention by creating opportunities for them to grow
Plan and implement efficient processes, training, and systems within teams
Champion and promote the J/PR culture
Expand knowledge of hotels, the industry, and clients’ business
Responsible for developing two educational workshops each year
Other
And other tasks, projects, or duties as required
Experience
College Degree or comparable experience required
At least 10 years of public relations experience in hospitality, culinary, travel, tourism, restaurant, and/or consumer lifestyle arenas
Agency or in-house experience is a plus
Requirements
Ability to travel for client needs
Strong client and media references
Proven relationships with local, regional, and national media contacts
Effective management skills
Advanced proficiency in Google Suite and Microsoft Office in a Mac OS environment
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Ability to identify and resolve problems in a timely manner
High-energy, positive self-starter
Creative problem solver with a proven track record
Proven ability to handle time-sensitive projects and prioritize multiple objectives
Ability to think strategically but act tactically
Solid leadership and coaching skills
Must have a valid passport for international travel
J/PR offers a competitive benefits package, including:
Competitive base salary: $100,000- $110,000, commensurate with experience
Commission opportunities
Year-end discretionary bonus
Monthly Cell Phone Stipend
Company contributions to medical, dental, and vision insurance premiums
401K with employer match
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients
Hybrid office schedule (2-3 days in office)
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
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