State of California
DxP DL/ID Technical Section Manager- Telework Hybrid
State of California, Sacramento, California, United States, 95828
This position is located at the DMV Headquarters in Sacramento.
DMV's Information Systems Division (ISD) is seeking a dynamic Technical Section Manager responsible for the strategic coordination of DMV's DL/ID Modernization Phase. Under the general direction of the Project Director, CEA B, the Information Technology (IT) Manager II will be a member of the ISD senior leadership team and serve as the core project leadership team of the DMV's Enterprise Modernization Project (DxP). This position has full management responsibility for organizing, planning, directing, coordinating, and managing all activities associated with the Modernization Project.
Job Duties/Responsibilities: The following includes the essential duties/responsibilities of this job position:Oversee & manage scope, resources, and schedules for all aspects related to enterprise technology modernization.Plan, implement, and coordinate project activities with internal/external stakeholders, oversight agencies and vendor teams.Provides expert knowledge assistance in implementation services evaluation and selection, and manage contract negotiations with software, hardware, and service vendors.Oversee project budget and develop appropriate fiscal controls.Review and evaluate project plans; monitor project progress and determine appropriate actions to ensure delivery of new software releases and other deliverables on schedule.Oversee modernization architect, framework, deliverable, environment, and data analytics activities.Organize project activities including initiating project infrastructure, coordinating project team logistics and facilities, and coordinating required start-up procurement and installations.Review and evaluate project deliverables, including advising the project sponsors and stakeholders on recommendations made by the vendor/contractor concerning system architecture and implementation strategies and plans.Oversee the development, testing, and delivery of training for customers/end users on the new software applications and reengineered business processes.Responsible for facilitating collaboration between all involved business stakeholders, vendor partners and control agencies to ensure the success of the project..Represent DMV by testifying before committees, control agencies, review boards, and/or the legislature.Establishing and hiring the Modernization Project Teams.This Limited Term position may be extended to 24 months and may become Permanent.
All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.
The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.
To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.
You will find additional information about the job in the Duty Statement .
Working Conditions
Telework is available. Telework requires California residency.
DMV operates 24/7. The incumbent may be required to carry a work cell phone and laptop. The incumbent may need to be on-site to carry out their duties with telework options. This position requires the ability to work under pressure to meet deadlines and may require excess hours to be worked. The incumbent should be available to travel as needed.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
INFORMATION TECHNOLOGY MANAGER IIAdditional Documents
Job Application Package ChecklistDuty StatementPosition Details
Job Code #:JC-456390
Position #(s):525-716-1406-943
Working Title:DxP DL/ID Technical Section Manager- Telework Hybrid
Classification:INFORMATION TECHNOLOGY MANAGER II $11,056.00 - $13,439.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:12 Month Limited Term - Full Time
Department InformationThe Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 30 million driver license and identification card holders, collecting over $11 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov
Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired.
Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time.
Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.
Foreign Transcript Evaluation (CL-635)
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 11/22/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Motor VehiclesDMV - ASD - HRB - Talent AcquisitionAttn: JC-4563902415 First Avenue, MS E678
Sacramento , CA 95818
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Motor VehiclesDMV - ASD - HRB - Talent AcquisitionJC-4563902415 First Avenue, MS E678
Sacramento , CA 95818Place in the "MS E678 Drop Box" located at the 1st Floor Lobby.09:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Other -A written response to the item(s) listed in the Written Response section below, no more than 2 pages in length with no less than Arial 12-point font and 1-inch margins, titled "Statement of Qualifications (SOQ)" with name in the header, submitted as a separate document.
The SOQ must be a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated will not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Leadership experience in managing and overseeing complex enterprise IT projects that involve planning, implementation, on-going postproduction support, and problem solving.Expert knowledge in application development and its life cycle, proficient in software implementation services evaluation and selection, and able to manage vendor/contractor services/performance.Technical experience in enterprise architecture, data, testing, and development.Exceptional interpersonal skills, creating strong partnerships in a collaborative environment with internal and external stakeholders.Experience in managing conflicting priorities, whether it relates to particular projects or business requests.Experience in managing enterprise System Integrators for large enterprise IT projects.Experience in: Procurement, contract, and vendor management, budget, human resources, business technology, and customer relations management; Cross-organizational collaboration; Reporting project status updates to oversight agencies; and Managing vendor product deliveries including SLAs and contract negotiations.At least three (3) years of the above must include experience managing enterprise-wide implementation (technical or process stand-point) for an organization of at least 5,000 employees.
BenefitsThe Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.
Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspxBenefits afforded by membership in the California Public Employees Retirement System - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx (click on "CalPERS")Benefits and protections provided to public employees by the State Civil Service - https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspxJob descriptions and pay scales - https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Lynn Chan(916) 404-7644
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:Office of Civil Rights and Resolution(916) 657-7553
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Job Application Package Checklist
Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.
Written Response
1. Describe your experience in providing technical project oversight and guidance in the delivery of IT projects, products, and services.
2. Describe your technical experience in various technological domains. Please detail the number of years, technology, and roles and responsibilities.
3. Describe your experience in providing technical architecture recommendations for an IT project.
4. Describe your experiences in collaborating with System Integrators during technical design sessions, particularly when you had disagreements about their design.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
DMV's Information Systems Division (ISD) is seeking a dynamic Technical Section Manager responsible for the strategic coordination of DMV's DL/ID Modernization Phase. Under the general direction of the Project Director, CEA B, the Information Technology (IT) Manager II will be a member of the ISD senior leadership team and serve as the core project leadership team of the DMV's Enterprise Modernization Project (DxP). This position has full management responsibility for organizing, planning, directing, coordinating, and managing all activities associated with the Modernization Project.
Job Duties/Responsibilities: The following includes the essential duties/responsibilities of this job position:Oversee & manage scope, resources, and schedules for all aspects related to enterprise technology modernization.Plan, implement, and coordinate project activities with internal/external stakeholders, oversight agencies and vendor teams.Provides expert knowledge assistance in implementation services evaluation and selection, and manage contract negotiations with software, hardware, and service vendors.Oversee project budget and develop appropriate fiscal controls.Review and evaluate project plans; monitor project progress and determine appropriate actions to ensure delivery of new software releases and other deliverables on schedule.Oversee modernization architect, framework, deliverable, environment, and data analytics activities.Organize project activities including initiating project infrastructure, coordinating project team logistics and facilities, and coordinating required start-up procurement and installations.Review and evaluate project deliverables, including advising the project sponsors and stakeholders on recommendations made by the vendor/contractor concerning system architecture and implementation strategies and plans.Oversee the development, testing, and delivery of training for customers/end users on the new software applications and reengineered business processes.Responsible for facilitating collaboration between all involved business stakeholders, vendor partners and control agencies to ensure the success of the project..Represent DMV by testifying before committees, control agencies, review boards, and/or the legislature.Establishing and hiring the Modernization Project Teams.This Limited Term position may be extended to 24 months and may become Permanent.
All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.
The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.
To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.
You will find additional information about the job in the Duty Statement .
Working Conditions
Telework is available. Telework requires California residency.
DMV operates 24/7. The incumbent may be required to carry a work cell phone and laptop. The incumbent may need to be on-site to carry out their duties with telework options. This position requires the ability to work under pressure to meet deadlines and may require excess hours to be worked. The incumbent should be available to travel as needed.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
INFORMATION TECHNOLOGY MANAGER IIAdditional Documents
Job Application Package ChecklistDuty StatementPosition Details
Job Code #:JC-456390
Position #(s):525-716-1406-943
Working Title:DxP DL/ID Technical Section Manager- Telework Hybrid
Classification:INFORMATION TECHNOLOGY MANAGER II $11,056.00 - $13,439.00
# of Positions:1
Work Location:Sacramento County
Telework:Hybrid
Job Type:12 Month Limited Term - Full Time
Department InformationThe Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 30 million driver license and identification card holders, collecting over $11 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov
Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired.
Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time.
Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.
Foreign Transcript Evaluation (CL-635)
Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 11/22/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Motor VehiclesDMV - ASD - HRB - Talent AcquisitionAttn: JC-4563902415 First Avenue, MS E678
Sacramento , CA 95818
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Motor VehiclesDMV - ASD - HRB - Talent AcquisitionJC-4563902415 First Avenue, MS E678
Sacramento , CA 95818Place in the "MS E678 Drop Box" located at the 1st Floor Lobby.09:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Other -A written response to the item(s) listed in the Written Response section below, no more than 2 pages in length with no less than Arial 12-point font and 1-inch margins, titled "Statement of Qualifications (SOQ)" with name in the header, submitted as a separate document.
The SOQ must be a narrative discussion of how your education, experience, skills, and training meet the minimum and desirable qualifications to qualify you for the position. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated will not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Leadership experience in managing and overseeing complex enterprise IT projects that involve planning, implementation, on-going postproduction support, and problem solving.Expert knowledge in application development and its life cycle, proficient in software implementation services evaluation and selection, and able to manage vendor/contractor services/performance.Technical experience in enterprise architecture, data, testing, and development.Exceptional interpersonal skills, creating strong partnerships in a collaborative environment with internal and external stakeholders.Experience in managing conflicting priorities, whether it relates to particular projects or business requests.Experience in managing enterprise System Integrators for large enterprise IT projects.Experience in: Procurement, contract, and vendor management, budget, human resources, business technology, and customer relations management; Cross-organizational collaboration; Reporting project status updates to oversight agencies; and Managing vendor product deliveries including SLAs and contract negotiations.At least three (3) years of the above must include experience managing enterprise-wide implementation (technical or process stand-point) for an organization of at least 5,000 employees.
BenefitsThe Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.
Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspxBenefits afforded by membership in the California Public Employees Retirement System - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx (click on "CalPERS")Benefits and protections provided to public employees by the State Civil Service - https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspxJob descriptions and pay scales - https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
Contact InformationThe Hiring Unit Contact is available to answer questions regarding the position or application process.Hiring Unit Contact:Lynn Chan(916) 404-7644
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:Office of Civil Rights and Resolution(916) 657-7553
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Job Application Package Checklist
Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.
Written Response
1. Describe your experience in providing technical project oversight and guidance in the delivery of IT projects, products, and services.
2. Describe your technical experience in various technological domains. Please detail the number of years, technology, and roles and responsibilities.
3. Describe your experience in providing technical architecture recommendations for an IT project.
4. Describe your experiences in collaborating with System Integrators during technical design sessions, particularly when you had disagreements about their design.
Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.