Business Partner Sales Learning

Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What we offer:Competitive salaryPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision careOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyAre you an expert in technical sales or sales management and ready for something a little different? Would you enjoy passing your knowledge along to the next generation of talent? This role may be for you!What you will do:As the Business Partner - Sales Learning, you will lead the delivery and execution of successful training solutions that are aligned with the specific needs of JCI’s newly hired and tenured sales team members.Working alongside key partners, you will meet training needs and collaborate in the design of detailed training modules to meet overall program goals. This role will deliver program sessions, measure program effectiveness, and drive continuous improvement. You will use your strong business acumen, sales experience, project management skills, and facilitation experience with developing blended learning solutions in order to operate in a fast-paced environment.You will be critical in the skill building of selling, solution, and customer relationships for the Sales organization. It includes analyzing assessments and reports to provide feedback to leadership. You will build a continuum of learning and skill building for the Sales organization and support field technical training needs as required.How you will do it:Business Partner and Training Development:Develop relationships with key stakeholders within each of the stakeholder departments, including Management and Subject Matter Experts (SMEs).Build and monitor training roadmap for specific roles with area of focus.Design training programs for new hire and tenured employees within roles, leveraging content with peer Sales, Sales Trainers, along with partnering with global team members.Learn the JCI learning design approach to provide blended learning solutions for learners that can be easily updated and repurposed to stay current with product, sales tools, and process changes.Participate in the update and continuous development of sales learning curriculum and learning journeys.Program Management & Training Delivery:Project manage the training sessions – part of larger sales programs while interfacing with internal and external partners to achieve program objectives.Deliver learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous). Flex instruction and facilitation styles to fit the needs of the audience, content, and technology.Facilitate learning of materials, processes, and systems.Develop subject matter expertise in new sales methodologies, technology, products, or processes, and be the subject matter expert in the development of learning materials for these new areas using the Learning & Development Process.Arrange for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc.Evaluate existing programs for effectiveness and redesign solutions when necessary; leverage a variety of measurement and evaluation techniques to obtain and use data to drive your learning curriculum impact.Measure results of sales training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting.Report results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers. Develop and present recommendations for continuous improvements to sales and business training.Provide constructive feedback to learners on their understanding of new materials and their performance in the classroom.Turn in and maintain records, prepare reports and correspondence as required.Continuously update and improve delivery and coaching skills including the use of new technologies for sharing knowledge and building skills.Learning and Development Team Member:Collaborate with and support a strong global team environment.Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub, LMS (Learning Management System), and uLearn.Maintain current knowledge of trends and issues in learning design, training, and technical field operations acting as a thought leader and finding ways to iterate on your solutions.Work closely with team members to collaborate on design and development.What are we looking for:Educated:

Holds a Bachelor’s Degree in Business, Instructional Design, Education, Adult Learning, Engineering, or related learning or technical discipline. A Master’s degree in a related field is preferred.Experience:

5+ years in Sales or Operations Training, Sales Engineering, and/or Sales Enablement role. Previous Sales and Operations training experience preferred. 4+ years in Training Development and Delivery.Flexible:

Very comfortable with grey areas; can adapt and change to meet business needs. Must flex on time, as we have a global team.Detailed:

Realizes the importance of details in leading to impactful outcomes.Collaborative:

Builds true partnerships with other learning designers, program managers, and business partners.Ambitious:

Willing to assume authority, take risks, and set clear goals for career development.Professional:

Has personal ethics, does quality work, and has a positive attitude.Articulate:

Your writing and communication skills must be strong.Technical Knowledge:

JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Knowledge of HVAC, Fire, and Security equipment and related technologies, products, and market is a huge

plus.Travel:

Ability to travel up to 50%.NOTE: This is a virtual/remote position considering candidates who reside within the Eastern and Central time zones of the United States.#LI-Remote

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