Salesforce, Inc.
Sr. Director, AI Product & Program Management - Private Equity Practice
Salesforce, Inc., New York, New York, us, 10261
Director/Sr. Director, AI Product & Program Management - Private Equity Practice
Remote Customer-Based New York - Remote Full time Posted 2 Days Ago Job Category: Program & Project Management About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Role We’re seeking an outstanding combination Product & Program Management Director to drive the future of the AI and Data activation program for the Global Private Equity & VC Practice, specifically focused on delivering the power of the Salesforce platform to Private Equity owned portfolio companies. The ideal candidate is an experienced program and product leader, with deep experience in AI; understanding business objectives and turning them into actionable programs. They are entrepreneurial, creative and passionate about making customers and their teams successful. Impact Define and own vision, strategy and delivery and success tracking/PE Playbooks for the Salesforce Excellence programs, including Agentforce Activation, for our Private Equity program. Engage with portfolio company CxOs and key Private Equity operating partner stakeholders to define enterprise architecture strategies, lead the evaluation of business and technical requirements, and drive early solution consideration around gaps/risks. Advise and articulate program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on the application and integration development practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce standard processes and effectively integrate Salesforce into the customer’s infrastructure. Collaborate with Salesforce Product and Engineering to explain customer roadblocks and drive solutions based on customer requirements and product asks. Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identify and proactively handle any risk areas and commit to seeing an issue through to complete resolution. Oversee the development of playbooks working in conjunction with the PE Firms, to document the solutions, effort and ROI impact in the language of private equity. Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media. Minimum Qualifications: 10+ years of Program and Product Management or similar experience with highly technical products/platforms and a multi-cloud mentality. Experience defining and building AI platforms and capabilities. Extensive experience with configuration and customization on the Salesforce platform. Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes. Outstanding written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues. Deep experience in gathering and transforming product requirements into a practical product roadmap. Experience driving deep collaborations within the company and with external partners and customers. This person will be able to collaborate across time zones and travel up to 40%. Preferred Qualifications: Excellent interpersonal, written, and verbal skills with ability to educate, inform, influence, and drive collaboration across different functions and most senior levels of the organization. Dedication to continuous improvement, successful at leading by influence. Relevant Salesforce certifications and consulting experience are strongly recommended. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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Remote Customer-Based New York - Remote Full time Posted 2 Days Ago Job Category: Program & Project Management About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. The Role We’re seeking an outstanding combination Product & Program Management Director to drive the future of the AI and Data activation program for the Global Private Equity & VC Practice, specifically focused on delivering the power of the Salesforce platform to Private Equity owned portfolio companies. The ideal candidate is an experienced program and product leader, with deep experience in AI; understanding business objectives and turning them into actionable programs. They are entrepreneurial, creative and passionate about making customers and their teams successful. Impact Define and own vision, strategy and delivery and success tracking/PE Playbooks for the Salesforce Excellence programs, including Agentforce Activation, for our Private Equity program. Engage with portfolio company CxOs and key Private Equity operating partner stakeholders to define enterprise architecture strategies, lead the evaluation of business and technical requirements, and drive early solution consideration around gaps/risks. Advise and articulate program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on the application and integration development practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce standard processes and effectively integrate Salesforce into the customer’s infrastructure. Collaborate with Salesforce Product and Engineering to explain customer roadblocks and drive solutions based on customer requirements and product asks. Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identify and proactively handle any risk areas and commit to seeing an issue through to complete resolution. Oversee the development of playbooks working in conjunction with the PE Firms, to document the solutions, effort and ROI impact in the language of private equity. Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media. Minimum Qualifications: 10+ years of Program and Product Management or similar experience with highly technical products/platforms and a multi-cloud mentality. Experience defining and building AI platforms and capabilities. Extensive experience with configuration and customization on the Salesforce platform. Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes. Outstanding written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues. Deep experience in gathering and transforming product requirements into a practical product roadmap. Experience driving deep collaborations within the company and with external partners and customers. This person will be able to collaborate across time zones and travel up to 40%. Preferred Qualifications: Excellent interpersonal, written, and verbal skills with ability to educate, inform, influence, and drive collaboration across different functions and most senior levels of the organization. Dedication to continuous improvement, successful at leading by influence. Relevant Salesforce certifications and consulting experience are strongly recommended. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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