Flagship Facility Services, Inc.
Site Manager
Flagship Facility Services, Inc., Orlando, Florida, us, 32885
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Summary
As a Site Manager for our company, you will be supporting customer accounts, maintaining them ongoing and growing them to their full potential. Duties will vary from assisting with customer inquiries, managing employees, supply/equipment ordering, and assisting in maintaining long-term customer relationships.Job Description
Essential FunctionsEnsure staffing is available to meet foreseeable requirements.Ensure all supplies, materials, and work performed meet the quality & budgetary standards set by the company.Maintain the operating condition and security of all tools and equipment owned, leased, or rented by the company and under his/her control.Maintain an accurate and complete inventory of company materials, supplies, equipment, and tools under his/her control and necessary for efficient job-related operations.Conduct inspections as necessary to ensure company quality standards are maintained.Evaluate the performance of those employees reporting to him/her based on the standards of performance included in the position description, and discuss the evaluation with the employee.Oversee all janitorial operations.Manage supervisors who oversee the staff.Manage floor crew.Perform quality inspection audits.Order janitorial equipment and supplies.Complete and submit reports in an accurate and timely manner including but not limited to: timekeeping, injury management, attendance, and Change of Status requests.Responsible for the cleanliness of all customer accounts.Manage job starts.Up-sell services to customers.Conduct regular training sessions for employees on job procedures and safety.Use training equipment, supplies, and chemicals to train all new hires.Conduct weekly and monthly safety trainings.Ensure the inventory of supplies, materials, and equipment is adequate to meet foreseeable requirements.Demonstrate exceptional communication and interpersonal skills; including the ability to motivate and persuade others and work with diverse personalities.Must be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity, and character.Train, coach, develop, and motivate associates and redirect when necessary.Knowledge and SkillsKnowledge of proper use of equipment, materials, and supplies used in maintenance work.Must have excellent internal and external customer service skills.Professional appearance and demeanor.Ability to lead others and motivate people.Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar.Excellent written and verbal communication skills.Telecommuting is NOT an option.Bi-lingual English/Spanish desired.Education and Work ExperienceBachelor's degree in Operations Management, Business Management, Statistics, or equivalent.Five to ten years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.Work EnvironmentSmall-to-large office environment.Fast-paced office environment.The noise level in the work environment is usually moderate.Exposed to a combination of normal office type environments and shop environments.Regularly exposed to dust, odors, oil, fumes, and noise.RequirementsCertificates, Licenses, Registrations: Valid Driver’s license and ability to maintain insurability under the Flagship’s vehicle insurance policy.Pass Criminal background screening.Flexibility that allows for both day, evening, and weekend shifts.Ability to interact effectively with all levels of staff with professionalism.Knowledge of OSHA and safety standards for janitorial staff.Ability to quickly change goals and direction based on customer needs.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing, and occasionally lifting of a minimum of 40 lbs. of office or facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Work AuthorizationAuthorized to work in the U.S.Equal Employment Opportunity EmployerFlagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.Americans with Disabilities ActUnder the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!About Us
We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.
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As a Site Manager for our company, you will be supporting customer accounts, maintaining them ongoing and growing them to their full potential. Duties will vary from assisting with customer inquiries, managing employees, supply/equipment ordering, and assisting in maintaining long-term customer relationships.Job Description
Essential FunctionsEnsure staffing is available to meet foreseeable requirements.Ensure all supplies, materials, and work performed meet the quality & budgetary standards set by the company.Maintain the operating condition and security of all tools and equipment owned, leased, or rented by the company and under his/her control.Maintain an accurate and complete inventory of company materials, supplies, equipment, and tools under his/her control and necessary for efficient job-related operations.Conduct inspections as necessary to ensure company quality standards are maintained.Evaluate the performance of those employees reporting to him/her based on the standards of performance included in the position description, and discuss the evaluation with the employee.Oversee all janitorial operations.Manage supervisors who oversee the staff.Manage floor crew.Perform quality inspection audits.Order janitorial equipment and supplies.Complete and submit reports in an accurate and timely manner including but not limited to: timekeeping, injury management, attendance, and Change of Status requests.Responsible for the cleanliness of all customer accounts.Manage job starts.Up-sell services to customers.Conduct regular training sessions for employees on job procedures and safety.Use training equipment, supplies, and chemicals to train all new hires.Conduct weekly and monthly safety trainings.Ensure the inventory of supplies, materials, and equipment is adequate to meet foreseeable requirements.Demonstrate exceptional communication and interpersonal skills; including the ability to motivate and persuade others and work with diverse personalities.Must be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity, and character.Train, coach, develop, and motivate associates and redirect when necessary.Knowledge and SkillsKnowledge of proper use of equipment, materials, and supplies used in maintenance work.Must have excellent internal and external customer service skills.Professional appearance and demeanor.Ability to lead others and motivate people.Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar.Excellent written and verbal communication skills.Telecommuting is NOT an option.Bi-lingual English/Spanish desired.Education and Work ExperienceBachelor's degree in Operations Management, Business Management, Statistics, or equivalent.Five to ten years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.Work EnvironmentSmall-to-large office environment.Fast-paced office environment.The noise level in the work environment is usually moderate.Exposed to a combination of normal office type environments and shop environments.Regularly exposed to dust, odors, oil, fumes, and noise.RequirementsCertificates, Licenses, Registrations: Valid Driver’s license and ability to maintain insurability under the Flagship’s vehicle insurance policy.Pass Criminal background screening.Flexibility that allows for both day, evening, and weekend shifts.Ability to interact effectively with all levels of staff with professionalism.Knowledge of OSHA and safety standards for janitorial staff.Ability to quickly change goals and direction based on customer needs.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing, and occasionally lifting of a minimum of 40 lbs. of office or facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Work AuthorizationAuthorized to work in the U.S.Equal Employment Opportunity EmployerFlagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.Americans with Disabilities ActUnder the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!About Us
We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.
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