Academy of Managed Care Pharmacy
Patient Service Representative - Oncology, Santa Monica Parkside
Academy of Managed Care Pharmacy, Santa Monica, California, United States, 90403
Description
In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.Salary range: $29.42/hr - $42.14/hrQualifications
Required:Skill in setting priorities which accurately reflect the relative importance of job responsibilitiesAbility to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgroundsAbility to creatively integrate competing demands into a productive working environmentSkill in verbal communications to clearly convey complex problems in both formal and informal situationsAbility to interact diplomatically and sympathetically with a patient population in varying degrees of healthPreferred:Knowledge of specific specialty practice and workflowsWorking knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programsKnowledge of hospital computer system, and personal computer systems and the various software products to perform administrative workFamiliarity and knowledge of authorization process & managed care programs
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In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.Salary range: $29.42/hr - $42.14/hrQualifications
Required:Skill in setting priorities which accurately reflect the relative importance of job responsibilitiesAbility to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgroundsAbility to creatively integrate competing demands into a productive working environmentSkill in verbal communications to clearly convey complex problems in both formal and informal situationsAbility to interact diplomatically and sympathetically with a patient population in varying degrees of healthPreferred:Knowledge of specific specialty practice and workflowsWorking knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programsKnowledge of hospital computer system, and personal computer systems and the various software products to perform administrative workFamiliarity and knowledge of authorization process & managed care programs
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