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Blackstone Valley Advocacy Center

Associate Director of Shelter Services

Blackstone Valley Advocacy Center, Central Falls, Rhode Island, us, 02863


Job description

Job Summary: The Associate Director of Shelter Services is a leadership role responsible for overseeing and managing the day-to-day operations of our domestic violence shelters. This role involves providing strategic direction, ensuring the safety and well-being of residents, and working collaboratively with staff, partner organizations, and stakeholders to create a secure and supportive environment for survivors of domestic violence and/or sexual assault.

Duties and Responsibilities:

Operational Leadership:

Provide strategic leadership and direction to the shelter program, ensuring the effective and efficient delivery of services to residents.

Resident Support:

Oversee and ensure the provision of comprehensive support services for residents, including case management, counseling, and advocacy.

Crisis Response:

Be available for on-call and emergency situations, providing guidance and support during crisis incidents.

Team Management:

Supervise, train, and motivate shelter staff, including case managers, counselors, and support personnel. Maintain schedules and provide on-call support as needed.

Professional Development:

Facilitate ongoing training and professional development for staff members to ensure they are well-equipped to serve residents.

Collaboration:

Develop and maintain strong working relationships with partner organizations, government agencies, and community stakeholders to coordinate resources and support for residents.

Public Awareness:

Participate in community outreach and education efforts to raise awareness about domestic violence and the shelter’s services.

Safety and Security:

Ensure the safety and security of residents and staff within the shelter, implementing safety protocols and measures.

Facility Management:

Collaborate with Facilities team and maintenance, ensuring a safe and comfortable environment for residents.

Resource Management:

Manage shelter resources, including budgeting, fundraising, and grant applications, to support program sustainability.

Compliance:

Ensure that the shelter operates in compliance with all relevant regulations and standards, including those related to client confidentiality and safety.

Data Collection:

Oversee data collection and reporting to measure program effectiveness and impact.

Advocacy:

Act as an advocate for domestic violence survivors at the local, state, and national levels, promoting policies and initiatives that support their well-being.

Policy Development:

Contribute to the development and implementation of organizational policies and procedures related to domestic violence services.

Qualifications

Education:

A minimum of an Associate’s Degree in social work, psychology, counseling, or a related field is preferred.

Experience:

Minimum of three years of experience in a leadership role in a domestic violence shelter or related social services organization.

Skills and Abilities:

Strong leadership and management skills.

Excellent interpersonal and communication skills.

Knowledge of trauma-informed care and domestic violence issues.

Ability to work effectively in crisis situations.

Proficiency in budgeting and resource management.

Commitment to diversity, equity, and inclusion.

Bi-lingual ability in English/Spanish a plus.

Note: This job description is intended to describe the general nature and level of work performed; the Duties and Responsibilities are a representative, but not exhaustive list of duties performed.

The Blackstone Valley Advocacy Center is an Equal Opportunity Employer. The organization does not discriminate against a volunteer, an employee, or applicant for employment of conditions or opportunities for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age or country of ancestral origin.

Job Type:

Full-time

Salary:

$50,000.00 – $52,000.00 per year

Benefits:

401(k) matching

Retirement plan

Schedule:

8 hour shift

On call

Work Location:

In person

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